Working at Liaison Creative + Marketing | Glassdoor

Liaison Creative + Marketing Overview

Austin, TX
51 to 200 employees
Company - Private
Advertising & Marketing
Unknown / Non-Applicable
At our core, Liaison is about solving problems. Whether it’s the immediate problem of a rapidly approaching deadline or the larger challenge of how to produce marcom collateral quickly and cost-effectively, we want to help. We bring a specialized set of tools ... Read more

Mission: Since 1991, Liaison Creative + Marketing has been the problem-solving secret weapon for marketing managers who need to do more with less. From onsite, internal creative marketing teams to one-off tactical projects, we help enterprise organizations deploy their marketing ... Read more

Liaison Creative + Marketing – Why Work For Us?


From education to advocacy, Liaison is connected to the people and organizations who are making a difference in our industry and our communities. We invite staff to join us at volunteer at our quarterly events such as park clean-up at It’s My Park Day or food pantry assistance with Central Texas Food Bank. It’s our way of bringing together the team and doing something for the greater good.

The future of our industry is just as important, which is why Liaison is a founding sponsor of E4 Youth, an Austin-area non-profit that helps bridge the gap between underserved creative youth and careers in the graphic arts industries. E4 Youth partners with agencies like Liaison to help expose, educate, and empower high school and college-aged kids to pursue sustainable careers in our business. Diversity is the key to the long-term success of our industry and Liaison is committed to advancing that cause. We are also involved with Austin Community College and the Visual Communication department to provide industry insights and student resume and portfolio reviews. 

Liaison's involvement in the community:
• E4 Youth
• Austin Digital Jobs
• Austin Community College Resume/Portfolio Reviews
• It's My Park Day
• Capital Area Food Bank

Liaison is all about connecting people, so we’re proud to offer a professional mentoring program for our employees and alumni. The goal of the program is to help you foster professional relationships and to offer participants the opportunity to continually improve and learn. Program mentees get the advantage of hearing about their mentors experiences which can help them get through difficult situations with fewer pitfalls. It allows people to learn about best practices and shortcuts that others have discovered through years of working and helps to develop careers. Being a mentor helps you discover, appreciate, and leverage your skills and experience by sharing it with others. Everybody wins!

We don’t exist in a vacuum. Liaison lives within the larger creative community, advancing the creative culture and celebrating the people who make it special are essential, so we create volunteering and mentoring opportunities. Employee connections have kept us in business for 28 years! With our employees spread across different client locations, we take advantage of every opportunity to connect with our Liaisonians. From legendary holiday parties to breakfast taco events, and happy hours to mini-music-festivals we work hard to bring our people together!

Liaison's Culture Connections:

  • Flu shots with Baby Animals
  • Bowling with AIGA
  • Trail of Lights Fun Run
  • Holiday Parties
  • Liaison Jam
  • Breakfast Taco Visits
  • Happy Hours

Liaison Creative + Marketing is a marketing firm with a unique business model. We compete with both traditional ad agencies and with traditional staffing firms. Here's just some of the ways we are different:

  • Since we are a tactical marketing firm (aka “white label”), we don’t openly show off our clients' brands or our work for them. We help our clients produce from a more embedded process. That’s why you won’t see our client listed by name.
  • Our application process is designed to allow us to fairly, efficiently, and effectively help our human recruiters to review and respond to every single application. If you applied through our site and didn’t hear from us, check your junk mail, and email us directly if you don’t find a response. Human error is certainly possible, but please know that we are super serious about replying to EVERYONE!
  • Although some of our opportunities are temporary, most are full-time ongoing W2 employee positions with Liaison. Very few roles are “contract,” and almost all provide robust employee benefits after 30 days. Occasionally a position will offer a path to client-side employment, but this is the exception, not the rule.
  • We do a lot of work on an ongoing basis for several large corporate clients, so our model is uniquely positioned to provide competitive salaries and benefits to employees. We keep our costs low because most employees stay with Liaison for several years at least, meaning we don’t have to make our money off the first few months like a staffing firm. We are committed to finding the opportunities where we can help all parties win, not just eke out some marginal benefit from a quick fix or untenable situation.
  • We are big enough to have the leverage to negotiate for good benefits, and serve major tech corporations on an ongoing basis, but small enough that you’ll be on a first-name basis with your Recruiting, HR, and Management teams. Accessibility, responsive communication, and transparency are a commitment we’re able to maintain due to the passion of our HQ staff and the stability of our business model.

Liaison Creative + Marketing Reviews

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Liaison Creative + Marketing President Dave Claunch
Dave Claunch
1 Rating
  • "High Tech Marketing Coordinator Experience"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Positive Outlook

    I worked at Liaison Creative + Marketing full-time (More than a year)


    From the interview to the transition of roles and even a year after, Liaison has been an awesome company to work with and for. They are adamant about finding the best fit/solution for their clients and potential talent. Whether you are contracted out off-site or full-time in the office, Liaison does a great job of creating a community and making you feel part of team. The office is colorful/creative/quirky and staff is very friendly and helpful. I definitely recommend working for Liaison if you are in the marketing/creative market.


    no cons in my experience

See All 53 Reviews

Liaison Creative + Marketing Photos

Liaison Creative + Marketing photo of: Liaison Sign
Liaison Creative + Marketing photo of: 2018 Holiday Party shenanigans!
Liaison Creative + Marketing photo of: Hardworking Liaisonians, using their personal time to mulch our neighborhood park!
Liaison Creative + Marketing photo of: We love to celebrate Liaison anniversaries!
Liaison Creative + Marketing photo of: Liaison volunteers within the creative community
Liaison Creative + Marketing photo of: P-Nut visits HQ and takes some notes. Cute as a button, that one!
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Liaison Creative + Marketing Interviews



Getting an Interview

Getting an Interview





    Marketing Project Manager Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. The process took 2 weeks. I interviewed at Liaison Creative + Marketing (Austin, TX) in January 2015.


    I had three in-person meetings. All were set up as more of a conversation rather than a Q&A session. It helped me get to know Liaison's people more while learning about the client I would be working with. The recruiter also kept me up-to-date on next steps or where they were at in the process.

    Interview Questions

    • Most were more in-depth questions about my experience, especially in B2B.   Answer Question
See All 12 Interviews

Liaison Creative + Marketing Awards & Accolades

  • Vendor of the Year, Austin Advertising Federation, 2004
  • American In-House Design Award, Graphic Design USA, 2012
  • Top Advertising & Marketing Agencies, Austin Business Journal, 2013
  • Top Advertising & Marketing Agencies, Austin Business Journal, 2016
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