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Liberty Mutual Insurance Overview

Headquarters Boston, MA
Size 1001 to 5000 Employees
Founded 1912
Type Company - Private
Industry Insurance
Revenue $10+ billion (USD) per year
At Liberty Mutual Insurance, doing the right thing is essential to all that we do. Our commitment to building and sustaining a talented and diverse workforce has helped us to become a global leader in property and casualty insurance.

Mission: It’s more than our 100-year-old mission of “helping people live safer, more secure lives,” and our employees dedication to three clearly defined principles.

Company Updates

  • Liberty Mutual is proud to be named one of the highest rated companies for interns according to Glassdoor. http://glassdoor.com/slink.htm?key=vIfOk

    25 Highest Rated Companies for Internships (2015) | Glassdoor Blog

    With more than 27,500 open internships across the U.S., according to Glassdoor data, now is the time for college students and young professionals to apply to summer internships. Glassdoor combed through thousands of company reviews shared by interns over the past year to identify the companies that offer the best experience, revealing its fourth annual report of the 25 Highest Rated Companies for Internships in 2015.

  • The Liberty Mutual Foundation is supporting the nonprofit organization, Future Chefs, to pave the way to successful careers for culinary professionals. Story: http://glassdoor.com/slink.htm?key=vIWpm

    Liberty Mutual Foundation|Future Chefs

    Liberty Mutual Foundation's grant will support Future Chefs in an apprenticeship program.

Liberty Mutual Insurance – Why Work For Us?

At Liberty Mutual, our work is based on respect and integrity; an unwavering belief in doing the right thing is at the heart of our every effort. And we take pride in attracting, supporting, and cultivating talented people who share that same outlook.

So, what makes Liberty Mutual a unique place to work? Some say it’s the level of training and the diversity of experiences we offer; others believe it’s the inclusive culture and welcoming environment we foster. There are plenty of differentiators that set us apart from other companies, and we believe these factors add up to one important thing for each of our employees: a career with unlimited growth potential and endless possibilities.

By the NumbersundefinedCheck out some of the awards & rankings we’ve received below:

Readers' Choice Top 50 Employers - Equal Opportunity Publications
2015 Top 25 Highest Rated Companies for Internships - Glassdoor, 2015
100 Largest Corporations in the US - Fortune, 2015
Top 25 U.S. Property/Casualty Writers (#4) - A.M.Best, 2014

At Liberty Mutual, we are in the business of promises. Promises that preserve and protect what people build, own, earn and cherish. Our six operating principles are the foundation of these promises.

Learn more about our values.undefined

Focus on Talent

To deliver on our culture of continuous improvement and steadfast integrity, we foster an environment of support, empowerment and collaboration that enables our employees to succeed both inside and outside of work. Check out the video below to hear firsthand from employees about their experience at Liberty Mutual.

Learn more about how our culture of improvement contributes to our financial success.

Our Sales Reps deliver peace of mind to our customers every day by helping them protect what they value most. That’s why we offer industry-leading sales and lead-generation training and mentoring from the company’s most-successful salespeople, sponsorship of required licensing exams, and much more. Perhaps most appealing of all? We offer uncapped earning potential and a clear path for advancement from day one—where you go and how far you take it is completely up to you.


Paths for Advancement

Whether your career goals involve staying in sales or moving to a managerial role, our advancement structure outlines a clear path to your success.  


Honors & Awards

At Liberty Mutual, hard work never goes unnoticed. We understand that our success is a direct result of your dedication, and we take pride in rewarding top talent across the company. Check out photos from some of our recent incentive trips below.

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Left: 2014 Liberty Leaders Trip in Dana Point, CA.
Right: 2014 Circle of Excellence Trip in Coronado, CA.

From recent grads interested in full-time roles to students seeking internships, Liberty Mutual offers rewarding career opportunities to those just starting out. And with more than 30 different entry-level positions—as well as internships and development programs—across nine functions, there are plenty of options to explore.



Each year, we place hundreds of interns in positions of immediate responsibility in departments throughout the country. Liberty Mutual's internship program gives students a chance to test the waters—and in a typical year, the majority of our interns will receive full-time job offers! Internships are available in:

• Actuarial
• Business Analytics
• Claims
• Distribution & Marketing
• Finance & Accounting
• Human Resources
• Information Technology
• Product Management
• Risk Control
• Sales
• Underwriting

Development Programs

Work in a variety of areas, gain comprehensive training and take on inspiring roles. Our Development Programs offer students the chance to apply their knowledge and real world experience to impactful projects central to Liberty Mutual.

Click here to see a full list of our undergraduate development programs and internship opportunities.

Interview like a Star

Have a big interview coming up? Check out these tips and the video below to help you rock it.

Liberty Mutual Insurance Reviews

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Approve of CEO
Liberty Mutual Insurance President & CEO David H. Long
David H. Long
693 Ratings
  • Featured Review

    Helpful (17)

    Top-notch Fortune 100 company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Leader - Special Projects IC in Dover, NH
    Current Employee - Project Leader - Special Projects IC in Dover, NH
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time (Less than a year)


    Very competitive salary, excellent vacation policy and a robust benefits package. The people here are smart, bright and professional individuals (in my organization at least). A lot of tenured folks; some have been here for 20+, 30+ years, which has somewhat of a correlation to how much they enjoy their work. I have worked for a number of world-class companies, but by far, Liberty Mutual has been my favorite. My boss is great, I love my co-workers and the opportunities worldwide are endless.


    Liberty Mutual has been in business for ages, and some of that conservative culture is apparent. Though recently, they have been pushing out initiatives to change that. Business suits are no longer mandatory in their Boston headquarters, paid maternal/paternal leave just got introduced, work from home schedules are being piloted and we now have casual Fridays. One area of improvement would be work/life balance for some departments. My observation is that some functions have a harder time managing their work or being able to take all the time off that Liberty offers. Like other conglomerates, changes take time here. There is a lot of red tape. If you are coming from a smaller firm or a start-up, the pace of change can frustrate you.

    Advice to Management

    Keep doing what you are doing. Continue onwards with your strengths, and improve on areas that need addressed per the employee opinion surveys.

Liberty Mutual Insurance Photos

Liberty Mutual Insurance Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. Helpful (24)  

    Senior Recruiter Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    I applied online. I interviewed at Liberty Mutual Insurance.


    By far the worst experience in my career, and one that has negatively affected my view of the organization. I was contacted by a recruiter. Incredibly brusque email tone, lack of human connection or care about the candidate. I was interrupted multiple times when answering their questions, and the recruiter seemed largely to be simply going through the paces. Then it got confrontational. When the recruiter asked about my experience, they said (incorrectly): "So you only have one year of experience in your current job, and only three before that?" I tried to explain that I was nearing two years in my current role, three prior years in a similar role (with management and leadership responsibilities), and five years of experience prior to that (also in a management role) - all reflected on my resume. The result was a derisive snort. It got worse as we discussed pay; the recruiter felt entitled to my current (and past) salary information, and threatened to knock me out of consideration if I would not provide it, saying, "That is a STANDARD recruiting question," with no little contempt. That was a standard recruiting question in 1983; nowadays, candidates should have to provide no more than their salary target, and as a recruiter with years of experience, I know full well that you do not need that information, and should coach your hiring managers that salary history is not an appropriate question - but salary target is. At this point the recruiter asked if I had questions, and I asked thoughtful questions about the challenges and strategic direction of Talent Management at Liberty Mutual. However, the recruiter had been with the company for *1 month* and couldn't answer any of my questions. The kicker, though, was the fact that after being confrontational and contemptuous, the recruiter both discriminated based on my perceived age and again demeaned my experience. I currently recruit top-level IT positions across all functional areas, and have a wealth of knowledge and experience in talent management. I also happen to treat my candidates with respect. Yet the recruiter said, "You are a junior candidate in this role; most people have 10-15 years of experience, but I wanted to see the passion a younger, more junior person would bring." ...Younger than what? Seven years of related experience is not considered "junior." Passion doesn't have an age limit, but if this is representative of your recruitment team, I can tell you that it is experiencing a monumental deficit in passion, and a deficit in your recruitment funnel will follow. It also inspired me never to apply to Liberty Mutual again; if this is how you treat your candidates, I shudder to think how employees are treated.

    Interview Questions

    • Standard, rudely phrased questions regarding experience and background.   Answer Question

Liberty Mutual Insurance Awards & Accolades

Something missing? Add an award
  • Fortune 500, Fortune, 2015
  • Best Places to Work for Recent Grads, ConnectEDU, 2014
  • Best of the Web: Insurance (Auto & Property) Mobile Leader, Compuware, 2013
  • Top 50 Employers - Readers' Choice, Equal Opportunity Publications, 2012
  • AMB "A" Credit Rating, A.M.Best, 2012
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