Working at Liberty Mutual Insurance | Glassdoor

Liberty Mutual Insurance Overview

Boston, MA
10000+ employees
1912
Company - Private
Insurance Carriers
$10+ billion (USD) per year
When people are celebrated for being who they are, when their unique qualities are valued and respected, they feel encouraged to take chances and grow as individuals. This is the feeling Liberty Mutual is dedicated to bringing to its people.
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Company Updates

  • Guess what? There’s something big happening at Liberty Mutual. Come be a part of our digital transformation and join our passionate tech team. http://glassdoor.com/slink.htm?key=vQYq0

    —30+ days ago
  • Last year, our generous employees donated over $12.3 million to charity. With Liberty’s match of $0.50 on the dollar, we reached a total of $18 million – and it’s our goal to keep on giving with this year’s 10-day Give With Liberty effort. Let’s do this!

    —30+ days ago
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Liberty Mutual Insurance – Why Work For Us?


At Liberty Mutual, we embrace all that fulfills and inspires you. We create a workplace that gives you more room to stretch. To raise your voice. To be not just an employee, but a changemaker.

We provide all the makings of a great career, then you’re free to take it from there. We seek people who bravely take the reins, dive in and help shape the course of our company. Show us your entrepreneurial spirit; your tech savvy; your ability to think beyond your job title. Seek out opportunities for change, then drive them. Collaborate. Speak up. Branch out. Laugh. Your happiness will lead us to great places.

Awards & Recognition

By the Numbers

At Liberty Mutual, you’ll find an environment that respects both your professional goals and your personal passions. Feel championed and empowered in a company that values the whole you.

Bring us your unique talents, perspectives and background. At Liberty Mutual, we cultivate an atmosphere of trust and respect, where our collective differences and similarities constantly inspire and empower us. Diversity & Inclusion is the way we do business — and we will continue to invest in it to create a stronger global organization and to maintain our welcoming, supportive workplace.

Employee Resource Groups
We support our employees and enhance our workplace through Employee Resource Groups (ERG). We believe that the inclusion of allies is a critical component of ERGs, as it gives employees of different backgrounds an opportunity to learn about others and make their communities stronger. As a result of experiencing each other’s similarities and differences through the ERGs, we create an inclusive environment that fosters employee engagement, innovation and enhanced business results.

Amigos@Liberty + Allies
Dedicated to the Hispanic/Latino Community, Amigos@Liberty serves as a resource to connect, support and develop our Hispanic/Latino community.

LEAAP@Liberty + Allies
Leading & Empowering Asian American Professionals raises employee awareness about Asian Americans’ cultural strengths and positive impacts in business.

LEADA@Liberty + Allies
Liberty Employees of African Descent and Allies fosters building, growing and learning together with ongoing support and professional development for employees of African descent and their allies.

Pride@Liberty + Allies
Pride@Liberty promotes an inclusive working environment where lesbian, gay, bisexual and transgender employees and allies feel a sense of community and opportunity.

Valor@Liberty + Allies
Valor@Liberty seeks to engage and empower our military, veterans and ally community by building a strong internal network that fosters personal and professional growth and supports external initiatives and programs.

WE@Liberty + Allies
Empowering Women. Engaging Men. Enhancing Our Success. WE@Liberty enriches the work environment and career opportunities for women and men by building a culture of open communication and inclusiveness.

Our Sales Representatives deliver peace of mind to our customers every day by helping them protect what they value most. That’s why we provide industry leading sales and lead-generation training, access to over 16,000 affinity groups, mentoring programs and much more. Perhaps most appealing of all? We offer uncapped earning potential and a clear path for advancement from day one. Where you go and how far you take it is completely up to you.

Paths for Advancement

Whether your career goals involve staying in sales or moving to a managerial role, our advancement structure outlines a clear path to your success.  


From recent grads interested in full-time roles to students seeking internships, Liberty Mutual offers rewarding career opportunities to those just starting out. And with more than 30 different entry points into the organization - for graduate and undergraduate students - there are plenty of options to explore.

Internships

Each year, we place hundreds of interns in positions of immediate responsibility in departments throughout the country. Liberty Mutual's internship program gives students a chance to test the waters—and in a typical year, the majority of our interns will receive full-time job offers! Internships are available in:

  • Actuarial
  • Analytics
  • Claims
  • Distribution & Marketing
  • Finance & Accounting
  • Human Resources
  • Risk Control
  • Sales
  • Technology
  • Underwriting


Development Programs

Work in a variety of areas, gain comprehensive training and take on inspiring roles. Liberty’s various Development Programs offer students the chance to apply their knowledge and real world experience to impactful projects central to Liberty Mutual.

Click here to see a full list of our undergraduate development programs and internship opportunities.

Liberty Mutual Insurance Reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Liberty Mutual Insurance President & CEO David H. Long
David H. Long
1,360 Ratings
  • Featured Review

    Helpful (2)

    "One of the best companies I've worked for to date!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time (More than a year)

    Pros

    This company has lots of opportunity for growth, great benefits package, good pay, overtime opportunities, annual raises and bonuses. They also promote a healthy work/life balance with new changes they've implemented such as working from home a couple times a week and flexible/variable shifts. Hard work is recognized, and they want to help you succeed and advance your career. You really get a sense that you are working for a company that cares about you.

    Cons

    I don't really have anything negative to say. I mean, sure...there are always things that can be improved upon. But the company is really good at listening to employee feedback and implementing changes as a result. So I really can't complain.

See All 3,384 Reviews

Liberty Mutual Insurance Photos

Liberty Mutual Insurance photo of: There's the work you and the real you. We welcome the whole you.
Liberty Mutual Insurance photo of: Collaborate. Speak up. Branch out. Laugh. Your happiness will lead us to great places.
Liberty Mutual Insurance photo of: Feel championed and empowered in a company that values the whole you.
Liberty Mutual Insurance photo of: See a way to make things better? We're all ears.
Liberty Mutual Insurance photo of: Show us your entrepreneurial spirit; your tech savvy; your ability to think beyond your job title.
Liberty Mutual Insurance photo of: We seek people who bravely take the reins, dive in and help shape the course of our company.
See All PhotosSee All

Liberty Mutual Insurance Interviews

Experience

Experience
63%
20%
16%

Getting an Interview

Getting an Interview
58%
19%
8%
7
2
2
1

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (8)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 5 weeks. I interviewed at Liberty Mutual Insurance.

    Interview

    I had two video interviews with Liberty Mutual. The first interview was a basic behavioral interview that lasted about 30 minutes; I actually used Glassdoor to look at a few of the questions that were asked in previous LM internship interviews and was asked roughly the same questions. The second interview was a little more technical; the interviewers asked how I learn new languages, what projects I've worked on, etc., but no specific programming questions. A week or two after my second interview, LM called me and extended an offer. Overall, the process was very professional and the people I talked to were great in helping me understand what was going on.

    Interview Questions

    • Behavioral questions:
      Why would you choose liberty mutual?
      Tell me about a time where you explained something complicated to someone.
      Tell me about the last time you had to work with an unsatisfied customer. How did you address their concerns?

      Technical questions:
      Tell me about the projects you've worked on.
      How do you learn a new language?   2 Answers
See All 1,550 Interviews

Liberty Mutual Insurance Awards & Accolades

  • Fortune 100, Fortune, 2017
  • Great Place to Work Certified, Great Place to Work Institute, 2017
  • Glassdoor Top 25 Companies for Vacation & Paid Time Off, Glassdoor, 2016
  • Great Place to Work Certified, Great Place to Work Institute, 2016
  • Fortune 500, Fortune, 2015
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Work at Liberty Mutual Insurance? Share Your Experiences

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