Working at Liberty Mutual Insurance | Glassdoor

Liberty Mutual Insurance Overview

Boston, MA
10000+ employees
Company - Private
Insurance Carriers
$10+ billion (USD) per year
When people are celebrated for being who they are, when their unique qualities are valued and respected, they feel encouraged to take chances and grow as individuals. This is the feeling Liberty Mutual is dedicated to bringing to its ... Read more

Company Updates

  • We believe improving the employee digital experience is better for everyone. That’s why we’re thrilled to accept the Gartner Eye on Innovation Award for our Workgrid digital assistant, and a close second for our Chatbots infrastructure!

  • Many of our own leaders started their careers as Liberty Mutual interns, so we couldn’t be happier to be recognized by Forbes as a Best Employer for New Grads!

    Forbes Magazine Recognizes Liberty Mutual Insurance as One of The Best Employers for New Graduates 2018

    Liberty Mutual Insurance ranks #62 on Forbes magazine's inaugural Best Employers for New Graduates 2018 list. The 250 companies on the list were determined through a joint Statista/Forbes independent survey of more than 10,000 U.S. young professionals, defined as those with under 10 years of work experience, who work for companies employing at least 1,000 people in the U.S.

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Liberty Mutual Insurance – Why Work For Us?

At Liberty Mutual, we embrace all that fulfills and inspires you. We create a workplace that gives you more room to stretch. To raise your voice. To be not just an employee, but a changemaker.

We provide all the makings of a great career, then you’re free to take it from there. We seek people who bravely take the reins, dive in and help shape the course of our company. Show us your entrepreneurial spirit; your tech savvy; your ability to think beyond your job title. Seek out opportunities for change, then drive them. Collaborate. Speak up. Branch out. Laugh. Your happiness will lead us to great places.

Awards & Recognition

By the Numbers

At Liberty Mutual, you’ll find an environment that respects both your professional goals and your personal passions. Feel championed and empowered in a company that values the whole you.

To learn more about our benefit offerings please click here.

Bring us your unique talents, perspectives and background. At Liberty Mutual, we cultivate an atmosphere of trust and respect, where our collective differences and similarities constantly inspire and empower us. Diversity & Inclusion is the way we do business — and we will continue to invest in it to create a stronger global organization and to maintain our welcoming, supportive workplace.

Employee Resource Groups
We support our employees and enhance our workplace through Employee Resource Groups (ERG). We believe that the inclusion of allies is a critical component of ERGs, as it gives employees of different backgrounds an opportunity to learn about others and make their communities stronger. As a result of experiencing each other’s similarities and differences through the ERGs, we create an inclusive environment that fosters employee engagement, innovation and enhanced business results.

Amigos@Liberty + Allies
Dedicated to the Hispanic/Latino Community, Amigos@Liberty serves as a resource to connect, support and develop our Hispanic/Latino community.

LEAAP@Liberty + Allies
Leading & Empowering Asian American Professionals raises employee awareness about Asian Americans’ cultural strengths and positive impacts in business.

LEADA@Liberty + Allies
Liberty Employees of African Descent and Allies fosters building, growing and learning together with ongoing support and professional development for employees of African descent and their allies.

Pride@Liberty + Allies
Pride@Liberty promotes an inclusive working environment where lesbian, gay, bisexual and transgender employees and allies feel a sense of community and opportunity.

Valor@Liberty + Allies
Valor@Liberty seeks to engage and empower our military, veterans and ally community by building a strong internal network that fosters personal and professional growth and supports external initiatives and programs.

WE@Liberty + Allies
Empowering Women. Engaging Men. Enhancing Our Success. WE@Liberty enriches the work environment and career opportunities for women and men by building a culture of open communication and inclusiveness.

Our Sales Representatives deliver peace of mind to our customers every day by helping them protect what they value most. That’s why we provide industry leading sales and lead-generation training, access to over 16,000 affinity groups, mentoring programs and much more. Perhaps most appealing of all? We offer uncapped earning potential and a clear path for advancement from day one. Where you go and how far you take it is completely up to you.

Paths for Advancement

Whether your career goals involve staying in sales or moving to a managerial role, our advancement structure outlines a clear path to your success.  

From recent grads interested in full-time roles to students seeking internships, Liberty Mutual offers rewarding career opportunities to those just starting out. And with more than 30 different entry points into the organization - for graduate and undergraduate students - there are plenty of options to explore.


Each year, we place hundreds of interns in positions of immediate responsibility in departments throughout the country. Liberty Mutual's internship program gives students a chance to test the waters—and in a typical year, the majority of our interns will receive full-time job offers! Internships are available in:

  • Actuarial
  • Analytics
  • Claims
  • Distribution & Marketing
  • Finance & Accounting
  • Human Resources
  • Risk Control
  • Sales
  • Technology
  • Underwriting

Development Programs

Work in a variety of areas, gain comprehensive training and take on inspiring roles. Liberty’s various Development Programs offer students the chance to apply their knowledge and real world experience to impactful projects central to Liberty Mutual.

Click here to see a full list of our undergraduate development programs and internship opportunities.

Liberty Mutual Insurance Reviews

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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
1,737 Ratings
  • Featured Review

    Helpful (7)

    "Great Company!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time


    Great benefits (work flex schedules, maternity/paternity leaves, etc.); Good culture with intelligent employees; Forward thinking Company


    Some people are not fan of change which may be constant but it will help the Company evolve

See All 4,242 Reviews

Liberty Mutual Insurance Photos

Liberty Mutual Insurance photo of: There's the work you and the real you. We welcome the whole you.
Liberty Mutual Insurance photo of: Tech At Liberty
Liberty Mutual Insurance photo of: See a way to make things better? We're all ears.
Liberty Mutual Insurance photo of: Show us your entrepreneurial spirit; your tech savvy; your ability to think beyond your job title.
Liberty Mutual Insurance photo of: We seek people who bravely take the reins, dive in and help shape the course of our company.
Liberty Mutual Insurance photo of: There's the work you and the real you. We welcome the whole you.
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Liberty Mutual Insurance Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (33)  

    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through college or university. The process took 5 weeks. I interviewed at Liberty Mutual Insurance.


    I had two video interviews with Liberty Mutual. The first interview was a basic behavioral interview that lasted about 30 minutes; I actually used Glassdoor to look at a few of the questions that were asked in previous LM internship interviews and was asked roughly the same questions. The second interview was a little more technical; the interviewers asked how I learn new languages, what projects I've worked on, etc., but no specific programming questions. A week or two after my second interview, LM called me and extended an offer. Overall, the process was very professional and the people I talked to were great in helping me understand what was going on.

    Interview Questions

    • Behavioral questions:
      Why would you choose liberty mutual?
      Tell me about a time where you explained something complicated to someone.
      Tell me about the last time you had to work with an unsatisfied customer. How did you address their concerns?

      Technical questions:
      Tell me about the projects you've worked on.
      How do you learn a new language?   2 Answers
See All 1,801 Interviews

Liberty Mutual Insurance Awards & Accolades

  • Forbes 2018 Americas Best Employers for Women, Forbes, 2018
  • 2018 Forbes The Best Employers for New Grads, Forbes, 2018
  • Fortune 100, Fortune, 2018
  • Great Place to Work Certified, Great Place to Work Institute, 2018
  • Digital Workplace of the Year, Digital Workplace Group, 2018
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Pledges & Certifications

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Liberty Mutual Insurance? Share Your Experiences

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