Working at Life Line Screening | Glassdoor

Life Line Screening Overview

Independence, OH
1001 to 5000 employees
1998
Company - Private
Health Care Services & Hospitals
$100 to $500 million (USD) per year
Our team of extraordinary people make a lasting difference in the health of adults each day. Together, we help adults discover their health risks for diseases that can potentially lead to stroke, heart attack, diabetes, and other life altering events. We promote health habits ... Read more

Life Line Screening – Why Work For Us?



At Life Line Screening and Life Line Community Healthcare we believe in prevetion. The first step is to become aware of health risk factors for cardiovascular and chronic diseases, and that is exactly what we help people do. 

**Most of the time, screening results are normal, providing the participant with peace of mind. However, in some cases, potential health issues are identified enabling the person to do something about it before it is too late.Those with abnormal results are encouraged to discuss the results of their tests and possible next steps with their family healthcare providers and make sure they understand the risks and benefits of any additional testing or procedures. 



Career Fairs - All Serious Applicants Welcome!

Fall into a New Career
Wednesday, September 20th, 2017
3:00 pm - 6:00 pm
Interviewing for Customer Service / Sales Oriented Positions
FT & PT - Both Offer Great Benefits 
Life Line Screening, Call Center 
4645 Fulton Rd. NW
Canton, Ohio 44718

To learn more visit: http://www.lifelinescreening.com/careerfairs

At our Career Fairs typically interviewers will have the opportunity to meet with a Team Member, a Hiring Manager, and or a Recruiter, and many qualified candidates are offered on the spot job offers*. 

*All offers made are contingent upon successful completion of a background check and drug test. 

Life Line Screening Reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Colin Scully
41 Ratings
  • Featured Review

    Helpful (11)

    "Saving Lives Daily"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PHA in Canton, OH
    Current Employee - PHA in Canton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Life Line Screening full-time (Less than a year)

    Pros

    Saving Lives Daily, Not Micro-managed. Everyone is willing to help at all levels of senority. A very friendly and caring enviroment. Open to employee feedback for improvment. Simple to understand Metrics and multi level bonus structure. Advancement from within. Consistant recognition. Open door policy with management. Close to home and also offers work from home postions.

    Cons

    Very fast training, too fast. Not enough emphesis on the VOC. Call flow/structure is lacking empathy. Poor coaching and the quality process does not seem to take into account the VOC.

    Advice to Management

    The CQ flow and coaching is not to build a lasting relationship with our customers, which IMO should be the goal. CQ grading seems metrics driving, that is okay However the VOC = the NPS. The VOC is driven by making lasting connections. So I think more time should go into develping "soft skills" in training. We are talking to the most vurnerable people. We owe it to them to provide empathy, real care and concern. grading should not be so black and white when you are communicating with human beings there is always a grey area.

See All 93 Reviews

Life Line Screening Photos

Life Line Screening photo of: Supporting Stroke Awareness Month
Life Line Screening photo of: Customer Care Coordinators and Medical Assistants on "front-office" duties help customers complete paperwork at this event registration table.
Life Line Screening photo of: Call Center
Life Line Screening photo of: Our field team vans which employees carpool together to work each day
Life Line Screening photo of: Congratulations to our 2015 4th Quarter and December Top Performers and award winners in the Call Center!
Life Line Screening photo of: Holiday wishes on the general whiteboard in the main office area!
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Life Line Screening Interviews

Experience

Experience
50%
33%
16%

Getting an Interview

Getting an Interview
68%
25%
6%

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (2)  

    Nurse Practitioner Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Life Line Screening.

    Interview

    The interview process was very organized. First you speak with a recruiter, then a general manager and finally a nurse practitioner. The interview questions were straight forward and the interviewer's were friendly.

    Interview Questions

    • Clinical questions were asked by the nurse practitioner. They were common questions and there were no trick questions.   Answer Question
See All 18 Interviews

Life Line Screening Awards & Accolades

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