Working at LifeLock | Glassdoor

LifeLock Overview

Tempe, AZ
501 to 1000 employees
2005
Company - Public (LOCK)
Consumer Services
$100 to $500 million (USD) per year
Unknown
LifeLock is a leading provider of proactive identity theft protection services for consumers and identity risk and credit worthiness assessment for enterprises. Since we were founded in 2005, we have been pioneers in identity protection, leveraging unique data, science and ... Read more

LifeLock Reviews

3.8
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Recommend to a friend
Approve of CEO
LifeLock President and CEO Hilary Schneider
Hilary Schneider
28 Ratings
  • "Great company but fails to update product benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Services Agent in Tempe, AZ
    Current Employee - Member Services Agent in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LifeLock full-time (More than a year)

    Pros

    Love my colleagues and truly think the merge with Symantec was the best thing for the company going forward. Great benefits but that may change due to the acquisition.

    Cons

    Right now, everything seems a bit stagnate after all the focus on the Symantec merge. The tech side is outdated, member site slow/not user friendly and the company is failing to market to new demographics. Hopefully this will change with the merge.

    Advice to Management

    Great job with culture and developing employees. I'd suggest increasing the marketing and product design to relate more towards the current times and future generations.

See All 138 Reviews

LifeLock Interviews

Interview Experience

Interview Experience
62%
11%
25%

Getting an Interview

Getting an Interview
54%
29%
8%
4
4

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1. Helpful (1)  

    Human Resources Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Interview

    After nine interviews, being told by almost every interviewer that I would be a good fit and being asked for my references whom they never talked to, I was then told that they were passing on me because I didn't have identity protection experience. Hmm, wouldn't you think you might have included that in the job description or in the interview process? Even the recruiter knew it was not right. Now I see there's another HR role available - and not surprisingly, no mention of identity protection experience required. Go figure. If you are dishonest with candidates, are you also dishonest with your employees and customers? I won't be a Lifelock customer any time soon - not sure I could trust this company. With a great company now. Clearly, I dodged a bullet.

See All 27 Interviews

Company Updates

  • Plenty of jobs here, folks. Come take a look.

    LifeLock Careers

    LifeLock is an industry leader in the competitive field of identity theft protection. We seek highly motivated employees, eager to work with a talented and diverse workforce. LifeLock currently has several openings that can be filled in any of our 4 office locations

  • It’s official! LifeLock is now part of the Symantec family. With the combination of Norton’s digital security and LifeLock’s identity theft protection, we’ll redefine what it means to be safe in a connected world.

    LifeLock Joins Consumer Business Unit at Symantec - LifeLock UnLocked

    We announced some exciting news in November about Symantec's plans to acquire LifeLock, and now I'm happy to share that the deal has closed and our integration with LifeLock, and its enterprise subsidiary ID Analytics, is underway.

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LifeLock Awards & Accolades

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