Working at Lindt & Sprüngli | Glassdoor

Lindt & Sprüngli Overview

Stratham, NH
1001 to 5000 employees
1845
Company - Public (LISN)
Food & Beverage Manufacturing
$500 million to $1 billion (USD) per year
With our 170 years of history and Swiss tradition, Lindt & Sprüngli is a global leader in the premium chocolate category, offering high quality products in more than 120 countries. Lindt USA, located in Stratham, New Hampshire, is one of 12 Lindt ... Read more

Mission: Our purpose is to master chocolate making in order to deliver the ultimate quality and taste experience, creating the happiest chocolate lovers on the planet.

Company Updates

  • Thank you to all of our employees and Lindt Loyalists who voted us into the Top 5 for "Best Place to Work in the Seacoast" again - 2nd year in a row! Time to defend our title! Voting takes place today through 7/15! #BestPlaceToWork http://glassdoor.com/slink.htm?key=vQpe2

    Vote Now in the 2018 Best of The Seacoast!

    Vote for your favorite businesses! Vote once a day between June 25 - July 15, 2018.

  • Thanks to the Woodstock Inn & Resort in Woodstock, VT for hosting our National Sales Meeting last week! We hope your team and guests enjoyed the abundance of Lindor Truffles as much as we enjoyed our stay! #LifeAtLindt #TeamLindt

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Lindt & Sprüngli – Why Work For Us?


About Lindt USA  

Lindt & Sprüngli (USA) Inc. is the fastest growing company of the 23 international Lindt & Sprüngli subsidiaries and is headquartered in beautiful Stratham, New Hampshire. Just an hour north of Boston and only minutes to downtown Portsmouth, Lindt USA sits atop an 800,000 square-foot campus and has continued to expand since opening its doors in 1986. In addition to a three-story corporate office building, Lindt USA is also home to a brand new R&D and Quality Assurance area, a new Sensory Lab, two climate-controlled warehouses,  and a 500,000 square-foot production facility where our sustainably sourced cocoa beans are transformed into the premium chocolate the world has come to love.

History 

Lindt & Sprüngli has a rich history full of origination, expansion and innovation dating back to 1845. The New Hampshire-based headquarters of "Lindt & Sprüngli (USA) Inc.", was originally founded in New York in 1925, but was moved to its current Stratham, New Hampshire location in 1986 where it has since expanded into a state of the art production plant and corporate headquarters.

Reasons to Love Working in the Seacoast 

Lindt USA is conveniently located in the Tri-State area, meaning you are 10 minutes to Massachusetts and 10 minutes to Maine, so no matter where you’d prefer to live, you have several cities and towns that are ideal for commuting. An hour from the office, you can also visit Portland, Maine, and its thriving seaport with unique art, food, and music scenes, or head south to Boston to shop in Copley Square, take in a Bruins game or enjoy an authentic Italian dinner in the North End. If you’re a fan of weekend road trips, Burlington, Vermont, is only three hours to our west, and New York City is just four hours to our south. Even better – there are bus and train options to all of them! 

The Lindt Difference 

Our brands, Lindor, EXCELLENCE, Hello, Pralines, and seasonal favorites like the Gold Bunny, are created by our Master Chocolatiers with unmatched passion for high quality. Whether you’re opening the crisp foil of an EXCELLENCE bar, or unwrapping one of our signature Lindor Truffles, there is no doubting that our product offers our consumers the highest quality, best tasting chocolate experience. It truly is chocolate beyond compare.  

Our Stratham, NH Headquarters offers opportunities in warehouse, production, corporate, and more.

A Company you join. A Community you belong to. 

With an 800,000 square foot campus, it’s sometimes challenging to connect with colleagues and meet new people in other departments. That’s why Lindt USA both financially and socially supports the creation of inclusive employee-led clubs, cross-departmental committees, and company-wide initiatives to help you meet other members of the Lindt USA community.  With Bowling, Golf, and Running Clubs, Fitbit Challenges, and team outings, you’re only one RSVP away from meeting a whole new circle of colleagues.  

Social Responsibility 

As it states in our credo, “We want to be recognized as a company which cares for the environment and the communities we live and work in.” Our consumers and our community members are one in the same, and at Lindt USA, we take a lot of pride in our charitable giving campaigns and our focus on local volunteerism. As an official partner of the United Way of the Greater Seacoast, we recognize that while national organizations are certainly important, sometimes the greatest need for support comes right from our own communities. It’s because of this that Lindt USA participates in two United Way “Days of Caring” each year where employees are able to spend a full day volunteering on company time at local nonprofits around the Seacoast. In addition to donating their time, Lindt USA in partnership with our employees raised over $300K through our annual giving campaigns, all to assist nonprofits in need. 

Lindt takes pride in being an active company within our community.
Retail Teams across the company spend each day "creating moments of happiness" for our consumers.

What makes working at Lindt different? Our values and our commitment to you

We understand that you have a choice in where you grow your career. Here are three reasons why you should come grow with us:  

Distinctively Supportive: From your first day with Lindt USA, we aim to provide every Stratham employee with a premium onboarding experience, which includes lunch with our CEO, a tour of our production facility, and an opportunity to see how every aspect of our business lends itself to making Lindt USA a leader in the premium chocolate category. Being Distinctively Supportive means investing in what’s important to you. We offer up to 100% tuition reimbursement, employee referral bonuses, 401(k) with company match, a comprehensive Paid Time Off policy, flexible work options, and even a free turkey at Thanksgiving.  Our Employee Assistance Programs offer free legal, financial, and mental health counseling services as well as smoking cessation and Weight Watchers groups. With our open door leadership style and commitment to cross-functional collaboration, we understand that it’s not just about who you work for, but rather who you are able to work with. Managers, Directors, and Vice Presidents at Lindt USA are accessible, knowledgeable, and eager to empower their team members in order to truly support their professional development, goals, and ability to impact the business.  

All for Growth and Growth for All: Lindt USA employees have spent the last 25+ years helping to grow our organization, expand our market share in the premium chocolate category, and increase our consumer-base across the U.S. When we grow, we want to enable you to grow with us.  All for Growth and Growth for All is a core value for us because we believe our success is a result of our collective efforts, and those wins should be shared. Regardless of whether you start your career with us as an intern in our competitively paid Lindternship Program, or you join as a mid-level professional with room to stretch, we want to ensure you have the tools, training, and resources you need to succeed. Our proven track record of developing and promoting talent from within, as well as our commitment to hiring high potential temporary employees into permanent positions within 90 days, has helped us not only attract, but retain, top talent. With a customized Career Pathing program, Lindt USA employees have the opportunity to not only move upwards within our organization, but they can also explore opportunities with our sister companies, Ghirardelli and Russell Stover, or even our international Lindt & Sprüngli teams across the globe.   

Creating Moments of Happiness: Creating Moments of Happiness is a core value for us because at the end of the day, everyone should be able to love where they work and share in each other’s success. When our production team hits certain performance milestones, we throw a company-wide pizza party, and when the weather warms up, you can find our VPs and Directors serving up ice cream to employees as a way to kick off the summer. If you’re happiest spending time with friends and being active, we have a gym on campus that’s accessible to employees 24/7, yoga and fitness classes, and after-work Running, Golf, and Bowling Clubs that are open to all Lindt USA employees. Our cafeteria, the social hub of our campus, offers homemade breakfast, lunch, and dinner options for all three shifts, fresh sushi on Thursdays, a loaded soup and salad bar, and an extensive array of coffees that includes a Buy 10 Cups, Get 1 Free coffee-card program. Stratham employees across all departments are invited to our annual Holiday Gala and receive generous amounts of complimentary product.  

Product Development Team

Why join Lindt USA?  

As a multi-channel, fast-growing consumer goods company, we recognize that in a competitive market, hiring the right talent makes all the difference. Whether you’re a part of our Sales Team partnering with our national retail customers, on our Marketing Team managing our brands, or on our Retail Team engaging with consumers in one of our 68 wholly-owned Lindt Chocolate Shops, Lindt USA offers you the opportunities necessary to grow your career. To create happy and loyal Lindt consumers, we need to hire and retain empowered and results-driven Lindt employees. Our teams are comprised of inspired and dedicated professionals who stretch the boundaries of a typical career experience by making a difference in our business every day.  

In addition to attracting and retaining the best talent, Lindt USA also focuses on how we can support these individuals once they get here. In addition to a competitive compensation and benefits package, tuition reimbursement, and a 401K plan with a company match, we offer Flexible Work Options and a generous Paid Time Off policy. We believe in developing our employees and providing them with the support, resources and opportunities necessary to help them create a truly extra-ordinary career for themselves.  

Marketing and Promotions Team
Jacy W., R&D Lindtern 2016, observing our Maitre Chocolatier

Launching Careers at Lindt

At Lindt USA, we created a unique and inclusive Lindternship program that provides competitive hourly compensation, paid holidays, fun group activities outside of the office, and meaningful, hands-on work for our student Lindterns. For more than 10 years, our undergraduate and graduate participants have completed their 3 month or 6 month Lindternships in departments such as Engineering, Marketing, Production and Demand Planning, Quality Assurance, Research & Development, Sales, Logistics, and others.  As part of their program, they engage with other student Lindterns on campus, participate in luncheons with the executive leadership team and present on their projects and accomplishments.  

Crystal B., MBA Lindtern in Marketing 2016

Lindt & Sprüngli Reviews

3.3
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Lindt & Sprüngli CEO Daniel Studer
Daniel Studer
21 Ratings
  • Featured Review

    "Great place to work in New Hampshire!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Stratham, NH
    Current Employee - Anonymous Employee in Stratham, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lindt & Sprüngli full-time

    Pros

    I have had a great experience working for Lindt (USA) over the past several years. They have helped me grow my career and helped me to go back to school to get my MBA. The company as a whole is friendly and down to earth despite the formal setting. We are located on a gorgeous campus, and have a state-of-the art manufacturing facility and corporate offices. The company has been growing at a tremendous pace with plans for further growth in manufacturing. The company is making efforts to create a positive community experience through volunteer opportunities in partnership with United Way, creating extra-curricular clubs on campus (like running, bowling, meditation, photography, and chess clubs), and they host amazing annual company parties (this year's was at the Top of the Hub in Boston). Their hourly and salary rates are competitive. The chocolate is delicious and it always smells of chocolate everywhere on campus. Their updated new hire orientation is great for new employees and helps you understand how your role fits into the entire company process whether you're in marketing, wholesales, retail, QA, etc. The company is a diverse community of people from different backgrounds and countries which is so refreshing and can be hard to find in NH! You'll hear several languages being spoken on-site from German, Swiss-German, Italian, Spanish, and English. Overall, it's a great place to work and be able to live in the beautiful state of New Hampshire.

    Cons

    Most employees start out as temps. Occasionally, it can be a long road to becoming a permanent employee. But, if you're right for the position they'll make it as quick as possible. It can be difficult to transition in the company. Often it seems more people are hired from abroad for management level positions than promoted from within. But, they are making efforts to level the playing field. Qualifications for roles are higher than others companies in the market so you will need to work even harder for management roles.

    Advice to Management

    Provide more opportunities to promote from within and ensure upward mobility in roles across all departments. Ensure the MBA program student financial responsibility is clearly communicated so students understand how much they are being taxed each semester instead of finding out when they receive their student reimbursement check.

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Lindt & Sprüngli Photos

Lindt & Sprüngli photo of: We like to celebrate birthdays! :)
Lindt & Sprüngli photo of: Lindt sponsored a 5 hour Saturday Career Bootcamp for this great student org at UNH! (Look at how many showed up! And on a Saturday?! Amazing!)
Lindt & Sprüngli photo of: NH Red Cross Recognition Plaque for Lindt's contributions to the hurricane relief fund
Lindt & Sprüngli photo of: Our HR team takes birthdays seriously.
Lindt & Sprüngli photo of: Running Club representing at this weekend's 10k in Newcastle Beach, NH!
Lindt & Sprüngli photo of: "Life of a Truffle is our new hire on boarding day!
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Lindt & Sprüngli Interviews

Experience

Experience
50%
18%
32%

Getting an Interview

Getting an Interview
59%
19%
11%
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Difficulty

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  1. Featured Interview

    Helpful (1)  

    Associate Brand Manager Interview

    Anonymous Interview Candidate in New York, NY
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Lindt & Sprüngli (New York, NY) in March 2017.

    Interview

    One of the best HR teams and companies I've ever had the pleasure interviewing with. The process was very professional and straight forward. I had a telephone interview with HR, followed by a telephone interview with the hiring manager, and completed the process with an in-person interview with each individual I'd be working with in the ABM role. I appreciated how two-sided the process was. They were always mindful of what I wanted and/or needed, and they were very transparent. Unfortunately, timing wasn't right for this offer but I would jump on the next if it were to come up again.

    Interview Questions

    • Give an example of a challenge you encountered and how you were able to overcome it.   Answer Question
See All 40 Interviews

Lindt & Sprüngli Awards & Accolades

  • Best Place to Work in the Seacoast, Seacoast Media Group, 2017
  • Ranked in Top 6 Coolest Companies for Young Professionals, Stay Work Play New Hampshire, 2017

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