Working at Listrak | Glassdoor

Listrak Overview

Lititz, PA
201 to 500 employees
Company - Private
Computer Hardware & Software
$50 to $100 million (USD) per year
Listrak is an industry-leading marketing cloud focused solely on retailers. Listrak delivers results for its clients with the power of 1:1 interactions that drive incremental revenue, engagement, lifetime value and growth. Fueled by artificial intelligence, actual human ... Read more

Mission: Through thoughtful innovation, Listrak works to be the premier solution provider, and to enable our clients to become industry leaders by delivering impactful technology and data-driven communications. Lots of companies sell marketing clouds. Listrak delivers results.

Company Updates

  • #Retailers need to align features and functionalities to business outcomes to close the opportunity gap at their next MarTech solution selection. Download our @Forrester #research (via Internet Retailer):

    Unlock Customer Obsession By Tying Features To Business Outcomes | Digital Commerce 360

    All the latest news, analysis, research reports, charts, data and webinars on Unlock Customer Obsession By Tying Features To Business Outcomes across DigitalCommerce360.

  • Attending this year's CohereOne Summit? Check out Listrak CEO Ross Kramer's session on our Forrester #research:

    Summit - CohereOne

    The CohereOne Summit is a free conference dedicated to catalog, direct, and e-marketers. We know that success depends on a "road map" that integrates catalogs and direct mail with digital media. With all the disruptive forces that are impacting general business decisions, this Summit is focused to help you create your own road map.

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Listrak Video

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Listrak – Why Work With Us?

Our people are our greatest asset!

Here at Listrak we are committed to investing in our current workforce. We have been growing exponentially and are at the front of a rapidly expanding industry. Since 2015 we have tripled in size and currently have around 300 employees!

We have exciting career opportunities such as: Sales Managers, Account Managers, Project Managers, Application Developers, Quality Assurance Engineers, Technical Support Analyst, Sales Development Represenatives and many more!

Interested in joining a family and not just a company? Click here to take a look at our current openings.

Our Culture

The following statements reflect the culture that we constantly strive to achieve at Listrak. Each stands as our individual and organizational commitment to making Listrak the best place to work.

Be a Giver, Not a Taker: Contributions and collaboration are necessary to create our future. Our strength comes through sharing thoughts, ideas and energy.

Curiosity Drives Improvement: By challenging the way things are we incrementally improve our world. Innovation doesn’t exist in a world without questions.

Customer Focus Provides All Answers: In the absence of a clearly defined direction, look to our customers to determine our next steps. They hold the keys to our purpose.

Let Understanding Be the Foundation for Teamwork: All relationships are enhanced by reaching out to one another for common ground. Always strive for trust on the foundation of understanding.

 Care About People: Always put other’s well-being at the forefront of our actions. Regarding staff, our customers and the consuming public – our business is all about people.

 Own What You Do: Passion and focus are unstoppable so long as they are joined by intrinsic personal work ethic. We flourish when we are driven by common purpose.

 Action Always Defeats Avoidable Delay: We must move forward with purpose and without fear. Be bold and innovative every day by re-imagining what is possible.

 Lead by Example and Embrace the Leadership of Others: Be proud of all accomplishments and seek not for credit but for collaboration and organizational success. We follow those whom we respect and those who inspire us.

 Honor the Work of Teammates: Communicate our pride in others and make it a habit. Help each other grow and we ensure the success of our team.

We care about our employees

Listrak offers it all - from multiple Heath and Dental Insurance options, to 100% employer paid Vison, Long Term Disability and Life insurance - Listrak continuously provides its employees with the best benefit options available.

Need some time off? Listrak offers its employees generous Paid Time Off, Volunteer Time Off, Birthday Time Off, and Family Care Time off among their many other benefit options.

Listrak’s new state-of-the-art headquarters features a café that offers both breakfast and lunch options to its employees, as well a full-time barista to provide employees with all their specialty coffee and tea needs.

At Listrak, the opportunities for learning and growth never end thanks to the continual training sessions hosted by its own in-house Learning and Development team. Listrak is fully committed to investing in all its employees.

We know how to have fun

Listrak offers an exciting, fast-paced environment that is both fun and relaxed, as well as stimulating and challenging. We truly enjoy one another personally and professionally, and are committed to a culture that fosters creative collaboration both for business and pleasure.

The picture below is from our annual holiday party! Additionally, in the summer we have a Family Picnic that celebrates our employees and their families. We also have bi-annual Grill Days and Summer Flex Schedule.

No one can do everything, but everyone can do something.

Listrak’s Volunteer Time Off (VTO) policy reflects our commitment to support our community and fulfills employees’ desires to donate time to charitable causes. Driven by our motto above, we value the opportunity to give back whenever possible, as well as the fun and fellowship in serving.

Full-time employees can utilize up to 24 hours (3 days) per calendar year as time donated toward a 501c3 charitable organization, in accordance with Listrak’s giving and volunteering guidelines.

Listrak Reviews

  • Helpful (1)

    "Great Company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Representative in Lititz, PA
    Current Employee - Business Development Representative in Lititz, PA
    Positive Outlook
    Approves of CEO

    I have been working at Listrak full-time (More than 8 years)


    Although there have been a lot of organization changes over the last few years, the company rallies behind its employees


    Not much training for up and coming managers

See All 92 Reviews

Listrak Photos

Listrak photo of: Howard and Ross Speaking at the Annual Holiday Party
Listrak photo of: Listrak Delivers Results.
Listrak photo of: Kara Surrena - VP, Sales at a Trade Show
Listrak photo of: 2017 Listrak Family Picnic
Listrak photo of: HK taking tours at our open house
Listrak photo of: 2017-Ribbon Cutting
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Listrak Interviews



Getting an Interview

Getting an Interview





    Quality Analyst Interview

    Anonymous Employee in Lititz, PA
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 3 weeks. I interviewed at Listrak (Lititz, PA) in November 2019.


    First step is a brief phone interview with HR. She then sends her notes to the hiring managers. If they are interested, HR will reach out again for you to conduct a brief assessment pertaining to the applied position. Based on the results of the assessment, they will call you in for an in-person interview with the hiring managers that may last between 30 min to 1 hour.

    Interview Questions

See All 49 Interviews

Listrak Awards & Accolades

  • Best Places to Work in PA - Large Companies (#8), Central Penn Business Journal, 2017
  • Top 50 Fastest Growing Companies ( #10), Central Penn Business Journal, 2017
  • Inc. 5000 Fastest Growing Companies, Inc. Magazine, 2016
  • Fastest Growing Private Companies in America, Inc. Magazine, 2014
  • Top 50 Fastest Growing Companies(#4), Central Penn Business Journal, 2014
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Pledges & Certifications

Pledge to Thrive

Taking steps to prioritize employee well-being

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