Mission: To build trusted relationships between the world's best brands and their customers.
Customers rely on our engagement platform to help them to deliver awesome digital customer experiences.
Lithium delivers awesome digital customer experiences at scale for the world’s biggest brands including Airbnb, AT&T, Sephora and Spotify.
Comprising Social Media Management and Communities, the Lithium engagement platform enables brands to manage multiple digital touchpoints, facilitate millions of conversations, and drive smarter decisions through data – connecting customers, content and conversations at the right digital moment.
Lithium has a massive digital footprint with approximately 480 million new digital interactions analyzed daily, 100 million monthly visitors across its Online Communities, and 850 million online profiles scored through Klout.
Learn more at www.lithium.com, join our community at community.lithium.com, or follow us on Twitter @LithiumTech. Lithium is a privately held company based in San Francisco.
Lithium serves some of the world's most iconic brands. While we're proud to call them our customers, we are even prouder of the success that we have helped them achieve with their own customers. Check out our customer success stories and see how we're helping change their business.
Lithium's Engagement Platform takes you beyond the narrow one dimensional view of CRM transactional data to help you compete more effectively and provide a better digital customer experience. See more. Know more. Do more.
Your customers are on every social network, right now, sharing their experiences. With Lithium, you have the power to create a trusted connection with your most passionate customers. At Lithium, we:
Headquartered in San Francisco, California, we're creating a global footprint with employees in over 9 countries!
I have been working at Lithium Technologies full-time (More than 8 years)
Today is my last day at Lithium and it's been the privilege of my life to have spent the last eight years of my professional career here. Never would I have guessed the career trajectory I experienced when starting out as a bright-eyed CSM jumping into the world of enterprise SaaS. Lithium has a solid suite of products the dynamic space of digital customer experience with amazing customer brands who love us. Best of all Lithium has awesome people who care about our customers, are passionate about their success, and have the expertise to ensure the value Lithium brings. Lithium grew 5X in my time here and every stage of growth brought the right folks with the appropriate experience/background to help take the company to the next level. I've also seen countless colleagues level up their own skills and make multiple career jumps and promotions in line with the company's maturity. I was lucky enough to be tapped to play a charter role in establishing our APAC presence in SE Asia/ANZ and it goes without saying it was a wild but memorable ride seeing the world and leveling up my experience in sales. Throughout my tenure I've been treated with respect and leadership has always operated with integrity - even today with the whole exit process. I don't see that core culture of Lithium changing anytime soon and with the Vista acquisition the company enters a new stage of growth backed by additional capital, expertise, and talent experienced in taking things to yet another level. Lithium is a great company, a great place to work, and I highly recommend it without reservation.
As with any company, growing pains at different stages of the company's maturity. Professional Services and Customer Support were two very solid pillars of strength that made Lithium successful but have seen those areas erode slightly over the years.
Advice to Management
Thank you for the opportunity and experiences!
I applied through a staffing agency. I interviewed at Lithium Technologies (Bengaluru (India)) in June 2017.
There were a total of 4 rounds: 2 technical, 1 managerial-cum-technical and 1 HR.In the first round, I was given a requirement and asked to write code to achieve the requirement. Later I was asked questions about the code that I had written. In the 2nd round, I was given some scenarios and had to use whiteboard to write pseudo-code. There were some algorithm questions at the end of the round. 3rd round started with managerial discussion with the director of engineering. At the end of the discussion, I was given a fairly complex graph problem to solve. Last round was HR discussion and I got a very broad of company history and its products. The whole interview experience was seamless and fun.