Working at Litmus | Glassdoor

Litmus Overview

Cambridge, MA
51 to 200 employees
Company - Private
Computer Hardware & Software
$25 to $50 million (USD) per year
We&rsquo;re a tight-knit team that&rsquo;s passionate about helping the world send better email.<br/><br/>While many of us work from offices in Boston, San Mateo or London, nearly 50% of our team works remotely from wherever they happen to be. No matter where ... Read more

Litmus – Why Work With Us?

At Litmus, we know the importance of continuous innovation. By staying in front of industry trends, we are able to provide cutting edge solutions for marketers around the world. With the latest release, simplify your workflow, create more effective emails, and get valuable insights that can inform and improve the results of your other marketing channels—all within one, seamless view.

Major global brands across every industry and vertical trust Litmus to make email better and easier than ever, including 9 of the top 10 ecommerce brands, 7 of the top 10 technology companies, and 23 of the top 25 US ad agencies.

Backed by Spectrum Equity, the new, redesigned Litmus makes it easier than ever for teams to quickly organize, build, test, and review emails in one centralized application, streamlining the production process and improving visibility and collaboration.

Working at Litmus

We're helping the world make email better–and loving every second of it.

We’re a tight-knit team that is passionate about helping the world make email better. We’re lucky to work alongside some of the smartest people in our industry, all while serving the most creative and supportive customers around. We’ve built a team that does great work and has an awesome time doing it.

While many of us work from offices in Boston, Silicon Valley, and London, a large part of our team works remotely from wherever they happen to be. And no matter where you are, you’ll find the tools, benefits, support, and culture to succeed and be happy. And, we’re always looking for more innovative, smart people to dive in and get their hands dirty with us!

Join our team

While we have an amazing presence in Boston, Silicon Valley, and London, many of our teammates are located around the globe. Litmus is completely remote-friendly, and we’ll give you the tools needed to succeed—no matter where you’re located.

An autonomous culture with impressive perks

We give you the tools, benefits, and freedom you need to succeed—and be happy.

  • The best equipment + resources - Whether it’s computer equipment or training classes, we’ll give you the tools needed to succeed.
  • 28 vacation days - Yes, for new employees, too! And, that’s on top of paid holidays and paid sick time.
  • Remote-friendly culture - We give you the flexibility to work from anywhere in the world—and the tools to do so successfully.
  • Comprehensive health coverage - We offer great healthcare, dental, and vision plans, plus generous parental leave.
  • Outings + retreats - We like to have fun! Team outings, parties, and an annual retreat are regular fare around here.
  • Stock options - You get a piece of the amazing puzzle! Stock options are granted to all full-time employees.
  • Retirement plan with 4% match - We’re always looking ahead and so can you with the retirement plan options we provide.
  • Healthy work-life balance - We’re goal-oriented and focused, but between ample vacation time and a remote-friendly culture, we value work-life balance.
  • Spotify premium account - Jam out while you work! Listen to your own tunes, or join one of our collaborative team playlists.

If you prefer to join us in one of our offices, you’ll also enjoy:

  • Free lunch + snacks - Catered lunches every day, plus a kitchen stocked with snacks, coffee, and tea.
  • Thursday get-togethers - We celebrate every week with games, gourmet snacks, and a variety of seasonal and local beverages.

Litmus team values

Here are the values that shape the way we work and collaborate.

  • Take it to Heart - We’re passionate about each other, about our performance, and about our customers. We do the right thing, not always the easy thing—we find common ground through give-and-take.
  • Practice Considerate Communication - We communicate with intent, purpose, and transparency. We are all remote from someone else, and we are aware of how our actions impact others.
  • Act Humbly and Confidently - We’re approachable, accessible, and supportive. We act without ego or pretension, and express opinions with respect for one another’s perspectives.
  • Collaborate with Bias to Action - We do not fear failure, we use proper judgment, we are creative, and we pride ourselves on getting results. We understand the power of trust among our colleagues, our users, and our community.
  • Be Beyond Litmus - We’re active in our communities inside and outside Litmus. We strive to cultivate generosity, make a positive impact to those around us, care for one another, and maintain a healthy work/life balance.

Giving back to the community

We care deeply about our customers and the email community, but we also believe that our involvement shouldn’t stop at the end of the work day. We’re proud that many of our team members are engaged in their communities.

  • Team volunteering - Whenever we get together as a big group, we set aside time to support the local community. Check out some of our past volunteering projects.
  • Volunteer Time Off (VTO) - Take paid time away from work to volunteer at an organization of your choice.
  • Generous nonprofit discounts - To help nonprofits get the most from their email marketing, Litmus is proud to offer a generous discount to eligible organizations.

Litmus Reviews

  • Featured Review

    "Litmus is the best place I have ever worked!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Litmus full-time


    The people at Litmus are amazing! Everyone (including upper management) is approachable, kind, and of the mindset that we win as a team. I feel valued and like my work is making a difference which is important to me. Litmus also does a great job of making remote employees (like myself) feel included and present. You are given all the tools you need to succeed here; all you need on your end is the drive. It also feels great to work with an amazing product that customers love!


    Can't really think of any!

    Advice to Management

    Keep on hiring great talent, investing in your people, and building a fantastic product.

See All 23 Reviews

Litmus Photos

Litmus photo of: Litmus Software, Inc.
See All PhotosSee All

Litmus Interviews



Getting an Interview

Getting an Interview





    Customer Success Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview


    I applied through a recruiter. I interviewed at Litmus.


    I interviewed with 6 different people at Litmus and spent about 3 hours total talking to the team. I noticed that one of the sales manager started chatting online and laughing during my interview which was very unprofessional. Then, I received the same generic email as a friend who only wasted 30 minutes interviewing with Litmus. When I asked for feedback, the recruiter completely ignored me. Please have a more personalized response for candidates who invested more than 30 minutes in your interview process.

    Interview Questions

See All 13 Interviews

Litmus Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Litmus? Share Your Experiences

  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate