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We’re a tight-knit team that’s passionate about helping the world send better email. While many of us work from offices in Boston, San Mateo or London, nearly 50% of our team works remotely from wherever they happen to be. No matter where you want to roam, we give you the ...

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Litmus Reviews

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Litmus CEO Erik Nierenberg
Erik Nierenberg
38 Ratings
    Customer Success Manager
    Current Employee
    San Diego, CA
    CEO Approval
    Business Outlook


    Everything! The people, the product, and most importantly the culture!!


    None I can think of

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    Litmus Interviews

    Getting an Interview
    Applied online70%
    Employee Referral15%

    1. Senior Content Marketing Manager Interview

      Anonymous Employee in United States
      No Offer
      Negative Experience
      Average Interview

      I applied online. The process took 6 weeks. I interviewed at Litmus (United States) in Dec 2022


      Applied online and was contacted a month later (!) by Litmus. Passed the phone screen and interviewed with two team members for the second round. After going through the interview, I got a rejection email the next business day (that seemed generic and possibly copied and pasted) that explicitly said they would not be providing feedback on why I wasn't moving forward, but to know that it had nothing to do with my skills or background.

      I don't know if that was supposed to be comforting, but that would imply that I was fit for the role but that the interviewers didn't like me personally for some reason. Which is odd, given that we had a really good conversation where we were making each other laugh and they told me I was asking great questions and could relate to the things I was discussing. But because they refused to provide any clarity on their decision, I'm left in the dark not knowing what went wrong when everything seemed to be going right.

      If you take a candidate past the phone screen, you need to give them personalized feedback if they don't make it through to the next rounds. At that point you're not rejecting en masse, you're rejecting someone who's taken time out of their life (hours depending on how far along they got) to talk to your team and maybe even do a project. They're going to want to know why they didn't move forward when they made it to the point where they were talking with team members, and they deserve that feedback so they can learn from it and apply it to their future applications with other companies.

      Don't ask candidates to take time out of their lives for you when you can't do the same in return. Straight up telling candidates that you won't be providing feedback on their rejection after they've gone beyond recruiter phone screens is tacky, lazy, and unprofessional, and speaks volumes about how this organization likely views their employees — as expendable.

      How you do you approach content strategy?

      Answer Question

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    Company updates


    Meet DJ Delisser! DJ is our Employee Spotlight (for good reason!) He's one of the first people you will meet, virtually or in-person, and is an incredible ambassador of our Litmus culture. When asked about what he liked about working at Litmus, he shared that it's the amazing people at Litmus that make it feel like coming to work... ISN'T work! But don't take our word for it, check out his Spotlight here!

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    Litmus FAQ

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    What are perks and other benefits like at Litmus?

    ...For a company our size, the benefits and perks are top...

    November 3, 2022

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    People Also Ask about Litmus

    Employees rate Litmus 3.8 out of 5 stars based on 61 anonymous reviews on Glassdoor.

    To get a job at Litmus, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Litmus and prepare for tough questions.

    Overall, 67% of employees would recommend working at Litmus to a friend. This is based on 61 anonymously submitted reviews on Glassdoor.

    50% of job seekers rate their interview experience at Litmus as positive. Candidates give an average difficulty score of 3 out of 5 (where 5 is the highest level of difficulty) for their job interview at Litmus.

    68% of employees think that Litmus has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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    Litmus Locations

    • Cambridge, MA
    • London (United Kingdom)
    • San Mateo, CA
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