Mission: The mission of Live Well at Home is to deliver high-quality in-home care services that enable seniors and other clients to enjoy the highest level of independence and quality of life achievable, wherever they call home.
We do what we do because it matters!
I worked at Live Well at Home by Eskaton full-time (Less than a year)
providing much needed, compassionate care to the elderly; wonderful internal staff.
Micromanaged by direct report; had to spend 11-2pm most days covering phones for lunch breaks vs. selling.
Advice to Management
Protect the inside sales CN-CM's time as you do with the two outside sales positions; these positions need to be prospecting, following up on leads, securing assessments, closing sales, and improving customer/community satisfaction, not answering phones during lunch hours (i.e. 11am-2:00pm), and assisting clients and caregivers with schedule changes, etc.