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Competitors: Right at Home, Craig Cares, Home Instead
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Pros
providing much needed, compassionate care to the elderly; wonderful internal staff.Cons
Micromanaged by direct report; had to spend 11-2pm most days covering phones for lunch breaks vs. selling.Advice to Management
Protect the inside sales CN-CM's time as you do with the two outside sales positions; these positions need to be prospecting, following up on leads, securing assessments, closing sales, and improving