Mission: We’ve built LiveChat on the idea that helping others is as much important as creating a great product. While turning simple live chat app into a robust business platform, we’ve gained tons of knowledge about growth and customer relations. Our mission is to ...
I have been working at LiveChat full-time (More than 10 years)
Growing company with focus on awesome customer service
Very dynamic and changing environment
Focus on results
It takes a while before new employees understand the business
Some people are not ready for such dynamic environment
Advice to Management
Onboarding process for the new employees could be improved
I applied online. The process took 2 weeks. I interviewed at LiveChat (Wrocław (Poland)) in March 2018.
This was a three-stage interview: after being contacted by email, we first had a phone call (ca. 20 minutes) with the HR person, then I went for a face-to-face interview (ca. 40 minutes) with the HR person and the head of my department(-to-be), and finally, I showed up at LiveChat's office for one day work trial, which I can describe as easy going and with no real pressure to feel, well, anywhere, I had to complete some tasks specific to this job, which was really fine by me. This was around two weeks time for me, from applying online to getting the job offer (that was mostly due on my own availability, I guess it could have been even shorter otherwise). Very positive experience, no problem getting along with these guys and negotiating the salary or asking any questions.
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