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LiveOps Overview

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Scottsdale, AZ
51 to 200 employees
2000
Company - Private
Staffing & Outsourcing
$50 to $100 million (USD) per year
Arise, Working Solutions, Five9
Liveops enables people to work around their lives by connecting a skilled workforce of onshore virtual agents to customer service and sales opportunities on behalf of our nationally recognized customers. Our award-winning work-at-home call center model offers our partners ... Read more

Mission: Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. With no call center overhead or wasted idle time, our pay-per-use model scales to meet spikes in demand. More than 400 organizations across industries including retail ... Read more

LiveOps Reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
LiveOps Chief Executive Officer Greg Hanover
Greg Hanover
9 Ratings
  • "Customer Service operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Charlotte, NC
    Former Employee - Customer Service Representative in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LiveOps part-time (More than a year)

    Pros

    Great work from Home opportunity.
    They offer flexible hours for employees to work for a second job.
    They have great training modules for new employees to start their training. You can also request a coach that you can work with on scripts.

    Cons

    Scheduling work irk times is made weekly when the release it and most always the times are really late at night or very early hours. Block times through the day are never available. The only block times for a person that is working part time are weekends.

    Advice to Management

    To make a little easier for new employees to work through the day if they choose instead of blocking out all the times.

See All 525 Reviews

LiveOps Photos

LiveOps photo of: 2016 Company Kickoff
LiveOps photo of: 2017 Holiday Gala
LiveOps photo of: Own it! 2017 company kickoff
LiveOps photo of: Agent Luncheon
LiveOps photo of: Welcoming new employees in our sip lounge.
LiveOps photo of: Liveops employees
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LiveOps Interviews

Experience

Experience
57%
19%
24%

Getting an Interview

Getting an Interview
92%
3%
3%
2

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Independent Agent Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Interview

    So farI have done application. Audio test... I am sure I failed. I had 2 questions.. First was easy, second I stumbled because I second guessed myself on what I was allowed to give the customer to solve the issue. Not knowing how much that I could give. Guess I wont hear back. And you cant erase your answer and start again.

    Interview Questions

See All 73 Interviews

LiveOps Awards & Accolades

  • Top 100 Company for Remote Work, FlexJobs, 2016
  • Gold Stevie Award for Call Center Training Practice of the Year, Stevie Awards, 2016
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