Working at LiveOps | Glassdoor

LiveOps Overview

Scottsdale, AZ
51 to 200 employees
2000
Company - Private
Business Services
$50 to $100 million (USD) per year
Arise, Working Solutions, Five9
Liveops enables people to work around their lives by connecting a skilled workforce of onshore virtual agents to customer service and sales opportunities on behalf of our nationally recognized customers. Our award-winning work-at-home call center model offers our partners ... Read more

Mission: Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. With no call center overhead or wasted idle time, our pay-per-use model scales to meet spikes in demand. More than 400 organizations across industries including retail ... Read more

LiveOps Reviews

2.8
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Greg Hanover
3 Ratings
  • Helpful (12)

    "Great Days Ahead..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LiveOps full-time (More than 5 years)

    Pros

    It's a great day at LiveopsNation! Our true leader is back and we couldn't be happier. Making Liveops Great Again!

    Cons

    The loss of such instrumental employees that have left because of the failure we had in leadership through the Keith & Sam.

    Advice to Management

    Board, thank you for hearing us and doing the right thing.

See All 507 Reviews

LiveOps Photos

LiveOps photo of: 12/2016 Company Kick-Off
LiveOps photo of: 12/2016 Company Kick-Off
LiveOps photo of: Agent Luncheon
LiveOps photo of: Welcoming new employees in our sip lounge.
LiveOps photo of: We like to have fun while working hard.
LiveOps photo of: Some of the boys at LiveOps.
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LiveOps Interviews

Experience

Experience
59%
19%
21%

Getting an Interview

Getting an Interview
92%
3%
3%
1

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at LiveOps in September 2017.

    Interview

    I applied for this position and received an email asking me to take a voice test. I was nervous, but was allowed to repeat if I didn't do well. This test is automated which was very nice. I received an email extending an invitation to work with LiveOps. In that email I was asked to complete necessary paperwork and then when that was completed. I was sent the background check link, which I had to pay for but it was very thorough. I am currently waiting on a response from LiveOps. I really enjoyed how their process works and look forward to working with them. I have worked for other work from home companies and this was a very simple and easy process in my opinion.

    Interview Questions

    • The phone voice test with script was difficult and I was asked questions that I had to answer based on my customer service experience and skills.   1 Answer
See All 71 Interviews

Company Updates

  • We made the list of TOP Companies to work for in Phoenix http://glassdoor.com/slink.htm?key=vQiJ4

  • Our work-from-home agent certification program has won another award! http://glassdoor.com/slink.htm?key=vIMpf

    LiveOps Takes Gold in 2016 Stevie Awards for Sales and Customer Service

    The Stevie Awards for Sales & Customer Service are the world's top sales awards, business development awards, contact center awards and customer service awards. The Stevie Awards organizes several of the world's leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM.

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LiveOps Awards & Accolades

  • Top 100 Company for Remote Work, FlexJobs, 2016
  • Gold Stevie Award for Call Center Training Practice of the Year, Stevie Awards, 2016
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