Working at LiveOps | Glassdoor

LiveOps Overview

www.liveops.com
Scottsdale, AZ
51 to 200 employees
2000
Company - Private
Business Services
$50 to $100 million (USD) per year
Arise, Working Solutions, Five9
LiveOps is the premier virtual contact center in the cloud. Our clients are nationally-recognized companies who are looking for the advantages of a virtual agent workforce with the passion and skills to dazzle and delight their customers each and every time. Our award winning ... Read more

Mission: We are a leading innovator and provider of global customer service solutions. We challenge conventional thinking to provide cloud based multichannel, social and mobile solutions that make customer experiences effortless. We don't believe that the customer of the ... Read more

LiveOps Reviews

3.2
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Recommend to a friend
Approve of CEO
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Keith Leimbach
4 Ratings
  • Helpful (1)

    "Excellent Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Finance in Scottsdale, AZ
    Current Employee - Vice President Finance in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    One of the best aspects of working for LivOps is the culture within the company. Coworkers and partners really care, and most everyone seems to be "rowing in the same direction". One really gets the sense that employees care about the success of the company.

    Cons

    I do not have a lot of negative feedback at this time.

See All 446 Reviews

LiveOps Interviews

Experience

Experience
57%
20%
22%

Getting an Interview

Getting an Interview
91%
3%
3%
1

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at LiveOps.

    Interview

    First one has to submit for an invitation to get an invitation by submitting a live read and answer the questions about previous experience. Once invited must go through training during a specified time frame. The training which states about 10-20 hrs and it took me 40 hrs.

    Interview Questions

See All 64 Interviews

Company Updates

  • Our work-from-home agent certification program has won another award! http://glassdoor.com/slink.htm?key=vIMpf

    LiveOps Takes Gold in 2016 Stevie Awards for Sales and Customer Service

    The Stevie Awards for Sales & Customer Service are the world's top sales awards, business development awards, contact center awards and customer service awards. The Stevie Awards organizes several of the world's leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM.

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LiveOps Awards & Accolades

  • Top 100 Company for Remote Work, FlexJobs, 2016
  • Gold Stevie Award for Call Center Training Practice of the Year, Stevie Awards, 2016
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