Working at LiveOps | Glassdoor

LiveOps Overview

www.liveops.com
Scottsdale, AZ
51 to 200 employees
2000
Company - Private
Business Services
$50 to $100 million (USD) per year
Arise, Working Solutions, Five9
LiveOps is the premier virtual contact center in the cloud. Our clients are nationally-recognized companies who are looking for the advantages of a virtual agent workforce with the passion and skills to dazzle and delight their customers each and every time. Our award winning ... Read more

Mission: We are a leading innovator and provider of global customer service solutions. We challenge conventional thinking to provide cloud based multichannel, social and mobile solutions that make customer experiences effortless. We don't believe that the customer of the ... Read more

LiveOps Reviews

3.4
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Keith Leimbach
1 Rating
  • "A company in transition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at LiveOps full-time

    Pros

    Great people, talented group, great location

    Cons

    Dramatic shifts at the C level

See All 430 Reviews

LiveOps Interviews

Interview Experience

Interview Experience
60%
17%
21%

Getting an Interview

Getting an Interview
90%
3%
3%
1

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Insurance Sales Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 4+ weeks. I interviewed at LiveOps.

    Interview

    Very easy process. Fill out app online, if selected, you have to complete a voice interview. There will be a script you have to say. Follow it word for word, speak in a natural tone.

    Interview Questions

    • When was the last time you handled a irate customer over the phone.   1 Answer
See All 61 Interviews

Company Updates

  • Our work-from-home agent certification program has won another award! http://glassdoor.com/slink.htm?key=vIMpf

    LiveOps Takes Gold in 2016 Stevie Awards for Sales and Customer Service

    The Stevie Awards for Sales & Customer Service are the world's top sales awards, business development awards, contact center awards and customer service awards. The Stevie Awards organizes several of the world's leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM.

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LiveOps Awards & Accolades

  • Top 100 Company for Remote Work, FlexJobs, 2016
  • Gold Stevie Award for Call Center Training Practice of the Year, Stevie Awards, 2016
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