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LivePerson Overview

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New York, NY
1001 to 5000 employees
1995
Company - Public (LPSN)
Internet
$100 to $500 million (USD) per year
Oracle, Salesforce, 24/7 Real Media

Working at LivePerson

In 1995, LivePerson created “chat” for brands. Twenty year later, we enabled brand-to-consumer mobile messaging. Today, we are the only company delivering messaging with AI and bots at scale. And we’re doing it on the world’s leading ... Read more

Mission: LivePerson, Inc. is transforming the customer care industry, moving the world’s largest brands from analog voice into the conversational era.

LivePerson Reviews

3.3
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LivePerson Chairman and CEO Robert P. LoCascio
Robert P. LoCascio
158 Ratings
  • "Great place to work. Best job I've ever had."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LivePerson full-time (More than 5 years)

    Pros

    Great product & great vision - LivePerson is moving in the right direction and moving fast. LivePerson is finally back on the rise. This would be a great time to start at LivePerson. It still has the "start-up" atmosphere. There is little to no micromanaging. If you do a good job, you are left alone, which can be good or bad depending on your personality. I generally love coming to work, working with great people and a great product.

    Cons

    Way too much turnover. Lack of communication. General chaos. In most cases employees must figure things out on their own.

    Advice to Management

    Before you make a change in personnel think clearly about who this effects. And communicate any changes to all those effected ahead of time.

See All 254 Reviews

LivePerson Photos

LivePerson photo of: LivePerson Corporate HQ
LivePerson photo of: UK Staff Charity Event - Dawn to Dusk Bike Ride
LivePerson photo of: LivePerson of the Day - Employee Recognition in Action! (Global - All Offices)
LivePerson photo of: Gym at our NYC office
LivePerson photo of: One of the most popular hangout spots in the Reading office
LivePerson photo of: Serious outdoor space in our San Francisco office
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LivePerson Interviews

Experience

Experience
58%
24%
18%

Getting an Interview

Getting an Interview
67%
14%
9%
4
3
3

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Systems Administrator Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Easy Interview

    Application

    The process took 1+ week. I interviewed at LivePerson (New York, NY) in September 2017.

    Interview

    The interviewer didn’t show up to the meeting the first time and no notice. The second time, there were continuous interruptions from the interviewer. I wasn’t able to state facts or argue his statements. This the first time, I’ve ever been in an unprofessional interview. Hopefully, their management doesn’t display the same behavior. I’ll be staying away from this company.

    Interview Questions

See All 76 Interviews

LivePerson Awards & Accolades

  • CODiE Award - Best Customer Success Management Solution, Software & Information Industry Association (SIIA), 2015
  • Best Places to Work, Crain's New York Business, 2015
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