Working at Liveops | Glassdoor

Liveops Overview

Scottsdale, AZ
51 to 200 employees
2000
Company - Private
Staffing & Outsourcing
$50 to $100 million (USD) per year
Arise, Working Solutions, Five9
Liveops enables people to work around their lives by connecting a skilled workforce of onshore virtual agents to customer service and sales opportunities on behalf of our nationally recognized customers. Our award-winning work-at-home call center model offers our partners ... Read more

Mission: Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. With no call center overhead or wasted idle time, our pay-per-use model scales to meet spikes in demand. More than 400 organizations across industries including retail ... Read more

Liveops Reviews

2.8
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Liveops Chief Executive Officer Greg Hanover
Greg Hanover
16 Ratings
  • "Customer Service operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Charlotte, NC
    Former Employee - Customer Service Representative in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liveops part-time (More than a year)

    Pros

    Great work from Home opportunity.
    They offer flexible hours for employees to work for a second job.
    They have great training modules for new employees to start their training. You can also request a coach that you can work with on scripts.

    Cons

    Scheduling work irk times is made weekly when the release it and most always the times are really late at night or very early hours. Block times through the day are never available. The only block times for a person that is working part time are weekends.

    Advice to Management

    To make a little easier for new employees to work through the day if they choose instead of blocking out all the times.

See All 542 Reviews

Liveops Photos

Liveops photo of: 2016 Company Kickoff
Liveops photo of: 2017 Holiday Gala
Liveops photo of: Own it! 2017 company kickoff
Liveops photo of: Agent Luncheon
Liveops photo of: Welcoming new employees in our sip lounge.
Liveops photo of: Liveops employees
See All PhotosSee All

Liveops Interviews

Experience

Experience
58%
19%
23%

Getting an Interview

Getting an Interview
90%
5%
3%
2

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Data Entry Clerk Interview

    Anonymous Employee in Leesburg, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Liveops (Leesburg, FL) in February 2018.

    Interview

    It was all done through Google hangouts. It took a long time, but was thorough. They had an information structure at first, then discussed experience and strength questions. Finally, the process of getting started was spoken about once they agreed to hire. I haven't started yet, so I'm not sure what it will be like.

    Interview Questions

See All 74 Interviews

Liveops Awards & Accolades

  • Gold Stevie Award for Call Center Training Practice of the Year, Stevie Awards, 2016
  • FlexJobs' 100 Top Companies with Remote Jobs, FlexJobs, 2017
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