Working at Liveops | Glassdoor

Liveops Overview

Scottsdale, AZ
51 to 200 employees
2000
Company - Private
Staffing & Outsourcing
$100 to $500 million (USD) per year
Liveops enables people to work around their lives by connecting a skilled workforce of onshore virtual agents to customer service and sales opportunities on behalf of our nationally recognized customers. Our award-winning work-at-home call center model offers our partners ... Read more

Mission: Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. With no call center overhead or wasted idle time, our pay-per-use model scales to meet spikes in demand. More than 400 organizations across industries including retail ... Read more

Company Updates

  • Happy Teacher Appreciation Week!

    School’s (almost) out for the summer which means many #teachers are looking for a summer side-hustle that allows them to maximize time off and earn extra cash.

    Learn why a remote #customerservice role may be the perfect opportunity for #educators➡️ http://glassdoor.com/slink.htm?key=vMPrE

    The best summer break side hustle for teachers? Helping others from home - Liveops, Inc.

    Teachers looking to make extra cash when school's out have lots of options. However, there's one that probably doesn't normally come to mind that happens to be a great fit for educators: Customer service agent. Don't assume we're suggesting you spend any time commuting or sitting in a call center this summer.

  • Sound like you?

    ✅ Strong listener
    ✅ Builds trust with ease
    ✅ Detail oriented
    ✅ Multi-tasking whiz
    ✅ Loves helping others
    ✅ Desire to be your own boss
    ✅ Strong customer service skills

    Sound like you? You may be the perfect fit for a WFH opportunity with Liveops.

    Learn more and apply today ➡️ http://glassdoor.com/slink.htm?key=vMvzw

    Call Center Careers From Home | Virtual Call Center Careers

    Liveops connects you to customer service work as an at-home virtual call center agent. Liveops offers a variety of call center careers and work-from-home customer service opportunities with schedules that fit your lifestyle. As a Liveops agent, you are an independent contractor empowered to find your calling by choosing brands that are a good match for your skills, schedule and goals.

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Liveops – Why Work For Us?


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Become an At-Home Agent                           Join the Liveops Corporate Team 

Liveops is the premier virtual contact center in the cloud. Our clients are nationally-recognized companies who are looking for the advantages of a virtual agent workforce with the passion and skills to dazzle and delight their customers each and every time. 

With 20,000 independent, at-home agents, we handle over 100 million interactions a year, on behalf of more than 400 clients. 

By joining Liveops, you'll work with the most dynamic team in the call center industry. 

Whether you are looking for the next step in your corporate career or for an exciting work from home opportunity, Liveops is the place to be! Learn more about becoming a work-at-home agent or view open corporate positions.

 

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We offer a variety of call types and clients to match your skills and interests.

Join.Liveops.com

When you choose to become a Liveops independent agent, you are choosing to be part of the premier virtual call center in the cloud. Our clients are nationally-recognized companies who are looking for people with the passion and skills to dazzle and delight their customers.

To attract top talent, we offer the best work-at-home independent contractor model in the virtual call center industry and give agents free access to award-winning certification.

With Liveops, your business, your success, and your future are in your hands.

  • You control your journey – the key to your success lies with you. Your performance dictates your earning potential!
  • You control your schedule – you determine when you want to provide services. You are not locked into a fixed schedule.
  • You control your business – as an independent contractor you are your own boss and you manage your business your way with access to tools that make managing your business a snap.


Learn more about why people who want to work at home choose Liveops.

undefined       Careers at Liveops

Be Part of Something Amazing! Join the Liveops Team.

undefinedYou're looking for a career that's going to motivate, challenge, and excite you. We're looking for individuals who are ready to make a difference.

LiveOps offers a variety of opportunities for career growth and personal development, along with a competitive compensation and benefits package.
Learn more about our benefits and perks.

Our company culture is friendly with a focus on mutual respect, open communication, and challenging work while surrounded with people you respect and enjoy.


View available corporate positions now.

Meet the Agents in LiveOps Nation
Liveops independent call center agents are people just like you who work from home! Read their success stories.

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Liveops Reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Liveops Chief Executive Officer Greg Hanover
Greg Hanover
43 Ratings
  • Featured Review

    Helpful (3)

    "Working At Liveops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Scottsdale, AZ
    Current Employee - Customer Service Representative in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liveops full-time (More than a year)

    Pros

    flexible schedule
    Pay is comparable
    Great Company overal

    Cons

    I have no cons for this company

    Advice to Management

    keep up the good work

See All 649 Reviews

Liveops Photos

Liveops photo of: 2016 Company Kickoff
Liveops photo of: Ping Pong Face off
Liveops photo of: Fun + Work=Liveops
Liveops photo of: Agent Wall
Liveops photo of: Conference Room
Liveops photo of: Best Boss
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Liveops Interviews

Experience

Experience
59%
20%
21%

Getting an Interview

Getting an Interview
90%
4%
3%
3

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Liveops in September 2017.

    Interview

    I applied for this position and received an email asking me to take a voice test. I was nervous, but was allowed to repeat if I didn't do well. This test is automated which was very nice. I received an email extending an invitation to work with LiveOps. In that email I was asked to complete necessary paperwork and then when that was completed. I was sent the background check link, which I had to pay for but it was very thorough. I am currently waiting on a response from LiveOps. I really enjoyed how their process works and look forward to working with them. I have worked for other work from home companies and this was a very simple and easy process in my opinion.

    Interview Questions

    • The phone voice test with script was difficult and I was asked questions that I had to answer based on my customer service experience and skills.   5 Answers
See All 86 Interviews

Liveops Awards & Accolades

  • Gold Stevie Award for Call Center Training Practice of the Year, Stevie Awards, 2016
  • FlexJobs' 100 Top Companies with Remote Jobs, FlexJobs, 2017
  • FlexJobs' 100 Top Companies with Remote Jobs, FlexJobs, 2018
  • Gold Excellence in Learning Award, Brandon Hall Group, 2013
  • Learning in Practice Award, Chief Learning Officer (CLO) Magazine, 2012
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Work at Liveops? Share Your Experiences

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