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Long Motor Corp Overview

Overland Park, KS
201 to 500 employees
1981
Company - Private
Retail
Less than $1 million (USD) per year
Unknown
Long Motor Corporation is proud to have celebrated over 30 years of “Keep'em On The Road.”® As a leader in the automotive parts industry, Long Motor Corporation is the parent company for LMC Truck, Victoria British Ltd., Black Dragon ... Read more

Mission: Long Motor Corporation will deliver first-class customer service that will attract and retain customers providing opportunities for growth and advancement to its employees.

Long Motor Corp Reviews

1.8
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Leo William Long
0 Ratings
  • "customer service/ sales"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kansas City, KS
    Former Employee - Customer Service Representative in Kansas City, KS
    Doesn't Recommend
    Neutral Outlook

    I worked at Long Motor Corp full-time (More than 3 years)

    Pros

    Large office with support from floor supervisors, Lead lines to call for help or support if you need it. One full week of training before you take the phones. Easy to move up to lead or supervisor is that's what you want.

    Cons

    Company has transferred to an accountant and management style change to micro management and the focus on the bottom line not on the customer. Long relationship with customers, most know the routine and just give the order.

    Advice to Management

    High turnover rate is costing more than new personal, the cost of training and the mistakes new employees make add to over all cost and image of any company. Telling the employees your going to break over a monetary threshold this year and cutting bonus is telling them you intend to break that threshold on their backs and they are not part of the company anymore. Not valued, not appreciated, not even a consideration.

See All 17 Reviews

Long Motor Corp Interviews

Experience

Experience
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Getting an Interview

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Difficulty

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  1.  

    Call Center Employee (TSR) Interview

    Anonymous Employee in Lenexa, KS
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Long Motor Corp (Lenexa, KS) in August 2014.

    Interview

    The overall interview process was well developed and organized. Professional HR employees and set up of the interview. Good first impression of the employees and company. Interview question were well written and matched job skills. The total disconnect comes when you go to the call center.

    Interview Questions

    • The usual for Call Center/Customer Service.   1 Answer
See All 2 Interviews

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