I have been working at Los Angeles County full-time (More than 3 years)
-The benefits are to die for and that's funny because they will work you to death in order for you to keep them. -Co-workers are like family members.... Which can also be a con because we all have those family members that are good for nothing. -Pay is average, but very steady and the benefits are free, so you won't have to pay out of pocket for health insurance -Helping the truly needy and being fulfilled because you made someone's life even a tiny bit easier
-County Politics. -V.I.P. Complaints- these are complaints that typically have no merit and are only based on the clients being upset because they are not eligible. They contact headquarters and workers/supervisors are being forced to make them eligible regardless of the policy set forth. Then state and county auditors come to the workers and scold them for approving these cases. Everything falls back on the workers/supervisors and if we speak up against the fraud that is being committed via the administrators, we are being insubordinate. Vicious cycle. -Very high caseloads and since they are hiring new people, but putting them in not so important sections, the high caseloads are only getting higher.
Advice to Management
Stop forcing Eligibility Workers and Eligibility Supervisors to make clients eligible because you are afraid of a VIP complaint. That is technically fraud and we are tired of having to cover ourselves by case commenting that the "client is not eligible, but the Deputy or Director is making me approve this case because they received an INQUIRY from headquarters"
I applied online. I interviewed at Los Angeles County (Los Angeles, CA).
exam then in person interview.
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