Working at Lowe's | Glassdoor

Lowe's Overview

Mooresville, NC
10000+ employees
1946
Company - Public (LOW)
Home Centers & Hardware Stores
$10+ billion (USD) per year
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 17 million customers a week in the United States, Canada and Mexico. With fiscal year 2016 sales of $65.0 billion, Lowe's and its related ... Read more

Mission: Lowe’s has been helping customers improve the places they call home for more than 60 years.

Founded in 1946 and traded on the New York Stock Exchange since 1961, Lowe’s (LOW) has grown from a small hardware store to a total home ... Read more

Company Updates

  • We're redefining the home improvement experience for our customers through Microsoft's HoloLens technology. Learn all about the pilot program here:

    Microsoft and Lowe's are bringing HoloLens to home improvement stores

    Microsoft and Lowe's today announced a pilot project that will bring Microsoft's HoloLens augmented reality visor to a select number of Lowe's home improvement stores. Using HoloLens, Lowe's plans to give shoppers the ability to see different design options for their kitchens, countertops, appliances, etc. without having to actually assemble them.

  • We’re honored to rank No. 9 on Forbes’ Top 50 Most Engaged Companies! We’re pleased to see happier customers, higher retention and faster growth here at Lowe’s. Thank you—and congratulations—to all our employees who made this recognition possible. http://glassdoor.com/slink.htm?key=vQHj8

    50 Most Engaged Companies

    In the world of customer engagement, there are leaders and there are followers. Those who lead engage customers with a purpose, offer consistent experiences, analyze customer data, and structure their teams in such a way that the customer takes priority. But having happier customers isn't the only benefit leaders see.

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Lowe's – Why Work For Us?


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Since 1946, Lowe's has been improving home improvement. From day one, our history shows a dedication to providing our very best to the customers, employees and communities we serve.

For the customers who visit Lowe's—whether it's their first trip or a regular stop—it means proving our value by providing quality products and services at competitive prices.

As an employer, it's all about encouraging our people to think big and be part of bringing Lowe's to the next level. It means maximizing employee's talents to help them build rewarding careers.

And outside our walls, our commitment to community involvement means rolling up our sleeves and getting to work to ensure we all have the opportunity for success.

Lowe’s Vision: We will provide customer-valued solutions with the best prices, products and services to make Lowe's the first choice for home improvement.

Lowe’s Values:

  • Customer Focused
  • Teamwork
  • Ownership
  • Passion for Execution
  • Respect
  • Integrity

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.


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Store Opportunities

Retail may be constantly evolving, but the Lowe's commitment to our customers and employees never changes. We give employees the tools they need to grow and advance, like our unique management development programs. Follow your passion and build your career at one of more than 1,750 Lowe's stores across North America.

 We have opportunities for:

  • Store Management, where you'll oversee day-to-day operations within our retail locations, focusing on optimizing employee and store performance.
  • Customer Service, where, as the primary point of contact, you have the opportunity to create exceptional customer experiences at every interaction and embody Lowe's dedication to quality services.
  • Sales Specialists who demonstrate unequaled product knowledge and customer-focus in the presentation and sales of various specialty items for Lowe's.
  • Loss Prevention, where you'll play a key role in day-to-day store operations, protecting customers, employees, and company assets by establishing controls that minimize inventory shrink and losses due to accidents.

 Corporate Opportunities

It takes big-picture thinking to help drive a FORTUNE 100® company. It takes a personal commitment to the success of the team, and vision that extends well beyond the horizon. Follow your pioneering spirit to the Lowe’s Corporate Support Center and let your talents shine in one of the following areas of opportunity:

  • Business Development
  • Contact Center
  • Corporate Affairs & Facilities
  • Customer Experience
  • Finance & Accounting
  • Human Resources
  • Information Technology
  • Legal
  • Marketing
  • Merchandising
  • Real Estate & Engineering
  • Specialty Sales
  • Store Operations Support
  • Supply Chain & Transportation

 Distribution Opportunities

Lowe's distribution center employees are responsible for efficiently moving thousands of products from the manufacturer to our retail stores and, finally, into our customers' hands. Their commitment to efficiency helps Lowe's stay at-the-ready for customer needs.

Keep your career moving with opportunities to become:

  • Distribution Management, where you'll apply your proven leadership skills by guiding and motivating team members in various keys areas.
  • Team Member, who will confidently and efficiently keep Lowe's moving toward a brighter future.

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Lowe’s has funded community improvement projects since 1957. But answering the call to serve means more than writing checks. It means lending a helping hand in times of need. We do that with the help of Lowe’s Heroes.

Each year, Lowe’s employees team up to provide thousands of hours of support to local communities as part of the Lowe’s Heroes employee volunteer program. The company-wide program encourages employees in a location to work together, adopt a volunteer project with a local nonprofit organization or K-12 public school, and make a difference.

Hundreds of Lowe’s Heroes mobilized to help families recover and rebuild in Arizona, Colorado, Illinois, Oklahoma, Texas and other states impacted by destructive fires, floods and tornadoes.
 

At a time of increasing need, Lowe’s Heroes continued to step forward to assist our neighbors in 2013. Lowe’s Heroes completed more than 1,200 community improvement projects across North America.

Employees from our stores, distribution centers, regional and corporate offices volunteered their time and skills to support our nonprofit partners and deliver hands-on help on a local level. From part-time employees to vice presidents, Lowe’s Heroes rolled up their sleeves to complete community improvement projects that included:

  • Joining Habitat for Humanity and Rebuilding Together to revitalize neighborhoods in 15 states from California to Connecticut.
  • Repairing and renovating Boys & Girls Clubs in Alabama, California, Florida, Massachusetts, Nevada, New Jersey, New York, Pennsylvania and Washington.
  • Refurbishing rinks in Ontario in partnership with Hockey Canada to revitalize the infrastructure of youth hockey in Canada.
  • Making critical improvements at schools to support Lowe’s Toolbox for Education®grants awarded in 49 states.
  • Completing environmental cleanup and improvement projects with Keep America Beautiful in Alabama, California, Florida, Michigan, Louisiana, Nevada, North Carolina, Ohio, South Carolina, Tennessee, Texas and Pennsylvania.

Lowe’s Heroes also came together to answer the call for help in the aftermath of several natural disasters. Hundreds of Lowe’s Heroes mobilized to help families recover and rebuild in Arizona, Colorado, Illinois, Oklahoma, Texas and other states impacted by destructive fires, floods and tornadoes. Lowe’s Heroes packed buckets full of emergency supplies and distributed them to local residents. They also partnered with the First Response Team of America to provide immediate aid to families in need, removing debris, cleaning up properties and helping families salvage their valuables during the first few critical hours and days after disasters.

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Lowe's is committed to rewarding the hard work and dedication of the employees who have helped us get to where we are today.

We show our appreciation of their commitment by offering them an industry-leading benefits program that includes comprehensive medical, dental, vision plans as well as life insurance plans, flexible spending accounts, disability benefits, 401(k) options, and an employee stock purchase plan.

Lowe's also offers a wide range of no-cost wellness benefits to its employees, including the Family Assistance Program, Quit For Life smoking cessation, and the My Life Track wellness website. Learn about those benefits here. Part-time employees also have several benefits available to them.

In addition, employees also receive the following benefits:

Caring for Dependents

  • Child care Resource and Referral Services
  • Elder care Resource and Referral Services

Paid and Unpaid Time Off

  • Paid Holidays (inclusive of Floating Holidays)
  • Vacation
  • Family & Medical Leave
  • Sick Pay

Health and Wellness

  • On-Site Nurses (Corporate campuses and Distribution only)
  • On-Site Pharmacy (Mooresville Corporate campus with extended service to the Wilkesboro campus)
  • On-Site Work/Life Seminars (Corporate campuses only)

Workplace Flexibility

  • Flextime and Compressed Workweeks (Corporate campuses only)
  • Seasonal Schedules (Stores and Distribution only)

Financial Support

  • Tuition Reimbursement
  • Discounted Online University Programs (Kaplan, Strayer & Capella Universities)
  • Free and/or Discounted Tax Preparation Services
  • Discounts on a variety of products and special orders
  • Scholarship programs

Employee Discounts
Employees may purchase company products at a 10% discount. Purchases must be for the use of the employees, their dependents, or as bona fide gifts.

On-Site Corporate Amenities
Employees who work in Lowe's Customer Support Center locations have access to the following:

  • On-site ATM
  • Laundry and dry cleaning services
  • Off-site child daycare arrangements
  • Privacy rooms for new mothers
  • Health and fitness fairs
  • Business casual work environment
  • Cafeteria
  • On-site jogging/walking trail

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Learning & Development

The success of Lowe's is driven by pioneering spirits. By the creative minds who find opportunity in change. By those who don't stop at good enough and believe tomorrow holds new possibilities.

We are committed to fostering our employees' unique talents through diverse learning opportunities and resources to help them shine in their roles and continue our momentum toward the future.

Learning
At Lowe's, our goal is to empower you to own your career and steer it toward success by offering results-driven learning on the job in self-paced e-learning courses, and instructor-led sessions.

Onboarding
Starting a new career can be exciting and intimidating. We get it. So we've created a 90-day Onboarding Program that provides fun, interactive, and useful experiences to acclimate you to the team, connect you with important resources and contacts, immerse you in our rich culture, and help you become the architect for your future at Lowe's.

Career Development
We recognize the importance of the decisions you make concerning your career. At Lowe's, we provide you opportunities to develop and manage your career through education, support networks, and self-directed resources, including:

  • Generous Tuition Reimbursement Program
  • Certified CPE course offerings
  • Management Development programs through the Lowe's Leadership Institute
  • Skill and competence development courses

Lowe's Reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Lowe's President and CEO Marvin Ellison
Marvin Ellison
191 Ratings
  • "A Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cabinet Sales Specialist in Northport, AL
    Current Employee - Cabinet Sales Specialist in Northport, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lowe's full-time (More than 8 years)

    Pros

    Great company that keeps you mentally engaged.

    Cons

    Need to have a vast knowledge in many categories.

    Advice to Management

    Listen to your associates.

See All 16,603 Reviews

Lowe's Photos

Lowe's photo of: Photo inside Lowe
Lowe's photo of: Store 2263
Lowe's photo of: Lowe's
Lowe's photo of: Lowe's
Lowe's photo of: Lowe's
Lowe's photo of: Lowe's
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Lowe's Interviews

Experience

Experience
67%
22%
11%

Getting an Interview

Getting an Interview
79%
11%
4%
2
2
1
1

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Helpful (6)  

    Commercial Sales Interview

    Anonymous Interview Candidate in Owasso, OK
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Lowe's (Owasso, OK) in November 2011.

    Interview

    Questions were the same as all Lowes. Tell us about a time when..... and how did you handle it.. Interviewed with HR ASM. Was told they would make a decision the next week. Called back twice after decision time and was told decision not made yet. I received an email the afternoon of the second call telling they had hired someelse.

    Interview Questions

    • Tell us about a time you made a mistake and how was it handled.   2 Answers
See All 3,517 Interviews

Lowe's Awards & Accolades

  • World’s Most Admired Companies, Fortune, 2016
  • Temkin Exprience Ratings, Temkin Group, 2016
  • MASKED Award, UNCF, 2016
  • Fastest Growing Mobile App, Statista, 2016
  • Employer Support of the Guard and Reserve (ESGR), Pro Patria Award, Employer Support of the Guard and Reserve (ESGR), 2016
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Work at Lowe's? Share Your Experiences

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