Working at Lowes Canada | Glassdoor

Lowes Canada Overview

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Toronto, ON (Canada)
10000+ employees
1921
Subsidiary or Business Segment
Home Centers & Hardware Stores
Unknown / Non-Applicable
Unknown
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 16 million customers a week in the United States, Canada and Mexico through its stores and online. With fiscal year 2015 sales of $59.1 billion ... Read more

Lowes Canada Reviews

2.9
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Lowes Canada President and CEO Sylvain Prud`homme
Sylvain Prud`homme
7 Ratings
  • Helpful (3)

    "Managers are pretty much nonexistent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lowes Canada full-time (Less than a year)

    Pros

    Some friendly coworkers. The job is easy to grasp. Always a new sale in each department. Large break room with vending machines

    Cons

    Managers are pretty much nonexistent. You try to get a hold of them by phone and they just hang up. You call for them over the PA system and nobody responds. Deliveries are nearly a month out a consistent basis. Delivery also doesn't call customers like they're supposed to. Overrides are very common, but getting an overide is nearly impossible. For some reason we're ALWAYS understaffed even though the store just got 20+ new people. They have no problem giving out overtime, but they NEVER schedule enough people. 1 person per department is NOT enough.

    Managers don't do their job and stand around most of the time, employees are consistently doing the job of 2-3 people, extremely understaffed, management doesn't know how to fix any issues at store level and have a "whatever" attitude, they think a $1 of minimum wage is "treating employees better". In a city where $15/hr barely covers bills and housing, that is nowhere near "treating employees right".

    Advice to Management

    Do your job, hold people accountable, staff more people, overstressing your employees is why the turnover rate is so dang high

See All 74 Reviews

Lowes Canada Interviews

Experience

Experience
61%
11%
27%

Getting an Interview

Getting an Interview
58%
17%
11%
5
5

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Csa Front End Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 days. I interviewed at Lowes Canada.

    Interview

    Applied online. I received an email the next day to set up an interview. I had 2 time choices, I picked the earliest one. I went to my interview 2 days later. I was interviewed by the HR manager. She asked me 8 questions, she wrote down everything I said. The questions where easy customer service questions and I tried to answer them as in a cashier postion. She told me that she was hiring two cashiers and interviewing 4 people. That I would get an email back by the next day whether I got the job or not. I received an email about 4 hours later saying that I got the job. It came with a job offer with the pay rate I would get and if I wanted to accept it. I accepted and I got another email from the HR manager asking me to bring in my ID and SS card. When I went in she did a swab drug test on me. I was told I would get another email when to come in for orientation.

    Interview Questions

    • In your last job what safety issue did you run into and how did you manage it?   1 Answer
    • Name a time where you went out of your way to help a customer.   1 Answer
See All 19 Interviews

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