Working at Luby's | Glassdoor

Luby's Overview

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Houston, TX
5001 to 10000 employees
1947
Company - Public (LUB)
Restaurants, Bars & Food Services
$100 to $500 million (USD) per year
Unknown
Luby’s Cafeterias was founded in 1947 in San Antonio, Texas with a mission to be the most innovative and successful cafeteria company in America. By serving customers convenient, great-tasting, home-style meals at an excellent value in a friendly environment.

Mission: Our Mission is to be the most innovative and guest-driven restaurant company in America and to serve our customers convenient, great-tasting, high-quality meals at an excellent value, in a clean and friendly environment. We will continually improve and renew our business and ... Read more

Luby's Reviews

3.4
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Luby's President, CEO, and Director Chris Pappas
Chris Pappas
58 Ratings
  • Helpful (2)

    "The next level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in Houston, TX
    Current Employee - Associate Manager in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I like the fact we have PTO Vs a vacation style week format. This allows you to utilize time off more effective in my opinion. I wish this would be use more as a Recruiting tool to managers in the work force. If used properly, with store needs in mind, you in some cases can have a 5week vacation in you second year with the company. Truly this is a missed opportunity for recruitment purposes.

    Cons

    You can expect to work 65-75hr Thanksgiving week. All hands on deck!In most cases you will get a extra day off to offset this day. The Holidays will make the difference between you deciding to be with the company 1 yrs Vs 30yrs. I think other than Thanksgiving, a work one holiday off the next Holiday would help better manage the quality of life aspect. Another Con is you may be asked to go to another unit at a moment's notice, in one case a manager was moved as much as 15 to 20 times in his 7yrs with the company . They will in some cases offer a pay increase for your distance if you are not maxed out pay wise. My biggest Con is the culture is not a bad one, but with changes being made, We are not geared to being in the top 20 company's to work for. Money is not what recruits the best of the best. Culture along with love towards your employees will make the biggest impact. Look at the top 20 companies to work for,you tell me.

    Advice to Management

    We are great at what we do,but I want to be the best. The new generation in this work force are not going to drive off what drove us to remain for as long as we have. So we must ask ourselves some difficult question.
    1)What will keep us around for another 70yrs. You may say food,and may be right. My opinion is food is the given, your employee are the focus point of building the next 70yrs. The Top fast food chain (chick-fa-la.)that gets the most praise cant be the food,its the service! The employees keep them coming back.
    2) How do we get our employees to do this?Im glade you asked.This one I will give you for free. It starts at the very top. How many times do upper management say ,lets go visit stores today to see how things are being ran. Why not say,lets go visit our family today and see how we can help them today. The Culture will reflect the top.If the top has a family first approach,I promises you so we the rest.
    3)How much will this cause you ask?
     This will only cause you time and love. If we just want to make money, than say that,but if we want to be great.We must build greatness from one person to the next.
    4)My question is to you, so people work at their best when they fear you,are when they respect you. I think when you are respected,even when you are not around the job will get done as if you were. Fear makes people do what's right when you are looking,turn your back and all bets are off.
    5)last one, Who wants to lead us to the top 25 companies to work for?

See All 136 Reviews

Luby's Photos

Luby's photo of: Ready to serve fresh salads to Luby's guests.
Luby's photo of: Ready to serve our Luby's guests.
Luby's photo of: The daily employee huddle!
Luby's photo of: Always delighted to help!
Luby's photo of: Start your culinary career with Luby's.
Luby's photo of: Learn & grow your career in culinary at Luby's.
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Luby's Interviews

Experience

Experience
63%
18%
18%

Getting an Interview

Getting an Interview
61%
19%
9%
4
4

Difficulty

1.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Cashier Interview

    Anonymous Employee in San Diego, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Luby's (San Diego, CA) in July 2016.

    Interview

    First it must be applied directly, in the page of Lubys (you follow all the steps)
    When you have uploaded the application can go and talk to the manager. And ask for an interview with the manager?

    Interview Questions

See All 23 Interviews

Luby's Awards & Accolades

  • The Chronicle 100, The Houston Chronicle, 2012

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