I worked at Luke-Dorf full-time (More than a year)
- Lots of great people work for this company
- Those great people are doing wonderful things for the clients
- You work serves a vulnerable population of people who need help
- Great for students looking for part-time work and experience in mental health
- People could bring their dog into work
- Many locations across the Portland Metro area
- Lovely new renovated location in Hillsboro
- 401k match and you are vested on day one
- Everyone seemed to be stretched thin, and the company seemed to be taking on new projects and extensions of programs when the stuff they already were running could use more attention
- The pay was not great
- The leadership does not seem to have a growth mindset, more of a "We've always done it this way" mindset
- Too much office politics, not enough working together
- The board of directors is not terribly diverse, and very much an unseen force within the company
- Communication and transparency from the management is minimal
- I did not have a strong relationship with my immediate supervisor, and it made it difficult to want to come to work
- The work can be hard, thankless, unforgiving, and in some instances potentially threatening depending on where you are located
- HR was woefully understaffed, with two full-time employees, and lots of areas of responsibility to handle. They tried hard but were overwhelmed constantly.
- If you're not passionate about mental health or helping the less fortunate you're likely to get burned out quickly - turnover is high, especially in residential positions
- Training is minimal as your supervisors and peers and likely too busy to spend too much time helping you or sending you to training
- My position didn't have any advancement opportunities
- I did not find the medical benefits to suit my needs
- Also, the CEO needs to be updated here on Glassdoor; Howard Spankbock died several years ago (I wasn't there, but anyone who did know him, spoke of him with an almost strange reverence, and those people definitely were in the "Well we've always done it this way" mindset". The current CEO is a good businessman but doesn't communicate well with staff as he is also hopelessly overburdened with work, projects, and other tasks. He's the kind of guy who sends emails at midnight during the week.
Advice to Management
Slow down, practice a little self-care, and get realistic about the state of affairs. Get the board motivated, come up with a direction and a goal for the company, and if you already have one, communicate that clearly to the staff and communicate often. Hire additional help, you're all slammed and it turns you all into irritable, unapproachable managers.
I applied online. The process took a week. I interviewed at Luke-Dorf (Tigard, OR) in March 2015.
A few questionnaire questions with the house manager and administrator. Very short interview. Following an interview is a couple of days training at the main office and then shadow days wherever you're going to be placed.
Let us know if we're missing any workplace or industry recognition –