Lumen Overview

  • Monroe, LA
  • 10000+ Employees
  • 1930
  • Company - Public (LUMN)
  • Enterprise Software & Network Solutions
  • $10+ billion (USD)

We are a global company of approximately 38,000 professionals dedicated to empowering businesses to produce amazing things. Lumen is guided by our belief that humanity is at its best when technology advances how we live and work. With 450,000 route fiber miles serving customers ...
Mission: Our core purpose is to further human progress through technology. In support of this purpose, our mission is to deliver amazing customer experiences with networking, cloud, security and communication/collaboration solutions that power next-gen business applications. We aim to ...

Company Updates

January 30, 2023
Forbes has recognized Lumen as one of the World’s Top Female-Friendly Companies in 2022 for our focus on our support of women’s careers, as well as female representation at the executive level. Our Women Empowered Employee Resource Group is just one example of our dedication to creating opportunities for our team members to network and connect within their communities. Looking for a role in the tech field? Learn more about careers and life at Lumen and apply today at #WomenInTech #BeYouAtLumen
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January 11, 2023
We’re proud to share that our university relations program has been named a RippleMatch 2023 Campus Forward Award Winner for our investment in next-generation talent through internships and early-career programs.​ Congratulations to our team for this recognition; we appreciate everything you do to bring the next generation of talent into our organization!
Shared image - Lumen recognized nationally for valuing Generation Z, early-career employees
Lumen recognized nationally for valuing Generation Z, early-career employees

What people are saying about Lumen

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Lumen Reviews

Recommend to a Friend
Approve of CEO
Kate Johnson
Kate Johnson
35 Ratings
Featured Review
Current Employee, more than 3 years

"Best people - Competitive Pay - No Easy Button"

Mar 10, 2022 - Customer Success Professional in Broomfield, CO
Positive Outlook
Approves of CEO


1. Telecom is an industry that will never go away. 2. I work with seriously amazing people. There are no easy jobs here. 3. Work life balance has high availability here, but it all depends on your


1. We're working hard to wrap up our M&A activity. With that comes infinite changes to process, tools, and support. Feels like every day I have to re-learn how to get things done. 2. There are no

Advice to Management

Our management teams are mostly composed of members who've done all the front-line positions. They've heard it all and continue to take feedback. I think I'm still here because I feel management has
See All 6,293 Reviews

Diversity & Inclusion at Lumen

(1363 Reviews)

Diversity Programs & Initiatives

Lumen employs thousands of individuals globally. One of our strengths is the diversity of our people, and we are committed to fostering a diverse and inclusive culture. The mix of viewpoints, talents, experiences, backgrounds, and beliefs found at Lumen are respected and valued. Our Human Resources policies aim for the highest standards of fairness and equal opportunity, covering recruitment, hiring, promotions, job assignments, and all other aspects of employment. We are committed to providing equal opportunities for all employees. 

We are all Lumen. Lumen supports 11 approved employee resource groups (ERGs) globally. Our ERGs provide support through career development, connection

Diversity & Inclusion FAQs

All answers shown come directly from Lumen Reviews and are not edited or altered.

How is diversity at Lumen?

...Great culture, strong on diversity and inclusion and benefits...Read More

Read 38 more responses

Lumen Photos

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Lumen Interviews

Getting an Interview
Applied online55%
Employee Referral11%

  1. IT Tech Interview

    Anonymous Employee in United States
    No Offer
    Negative Experience
    Difficult Interview


    Was supposed to have an interview with them over the phone. Waited an hour but no call. Sent an email to the recruiter only to be ghosted. Prepped all week for it just to get ghosted. Thanks, buddy.

See All 926 interviews

Lumen Awards & Accolades

  • Best Places to Work for LGBT EqualityHuman Rights Campaign’s (HRC) Corporate Equality Index2021
  • America’s Best Employers for Diversity 2021 by ForbesForbes2021
  • Fortune 500Fortune 5002020
  • Best Places to Work for Disability InclusionDisability Equality Index (DEI)2020

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

  • First Job Programs

    Maintain entry-level hiring and career development programs to give people career starts

Popular Careers with Lumen Job Seekers


Lumen FAQ

(63 Questions)

All answers shown come directly from Lumen Reviews and are not edited or altered.

See questions about:

What is paid time off like at Lumen?

...Benefits are nice, plenty of time off, flexible work schedule and work from home options....

December 13, 2021

Read more

See 88 more answers

People Also Ask about Lumen

Employees rate Lumen 3.4 out of 5 stars based on 6,293 anonymous reviews on Glassdoor.

To get a job at Lumen, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Lumen and prepare for tough questions.

Overall, 59% of employees would recommend working at Lumen to a friend. This is based on 6,007 anonymously submitted reviews on Glassdoor.

60% of job seekers rate their interview experience at Lumen as positive. Candidates give an average difficulty score of 2.7 out of 5 (where 5 is the highest level of difficulty) for their job interview at Lumen.

48% of employees think that Lumen has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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