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Pros1. Telecom is an industry that will never go away. 2. I work with seriously amazing people. There are no easy jobs here. 3. Work life balance has high availability here, but it all depends on your
Cons1. We're working hard to wrap up our M&A activity. With that comes infinite changes to process, tools, and support. Feels like every day I have to re-learn how to get things done. 2. There are no
Advice to ManagementOur management teams are mostly composed of members who've done all the front-line positions. They've heard it all and continue to take feedback. I think I'm still here because I feel management has
Lumen employs thousands of individuals globally. One of our strengths is the diversity of our people, and we are committed to fostering a diverse and inclusive culture. The mix of viewpoints, talents, experiences, backgrounds, and beliefs found at Lumen are respected and valued. Our Human Resources policies aim for the highest standards of fairness and equal opportunity, covering recruitment, hiring, promotions, job assignments, and all other aspects of employment. We are committed to providing equal opportunities for all employees.
We are all Lumen. Lumen supports 11 approved employee resource groups (ERGs) globally. Our ERGs provide support through career development, connection
InterviewWas supposed to have an interview with them over the phone. Waited an hour but no call. Sent an email to the recruiter only to be ghosted. Prepped all week for it just to get ghosted. Thanks, buddy.
Veteran Hiring Commitment
Committed to helping America's military veterans find work
Tech Hiring Commitment
Helping to train, hire and promote more technology workers
Career Advancement Program
Helping employees "upskill" into higher-paying positions
Social Responsibility Pledge
Formal programs or foundation to give back to communities
Has programs that support a diverse and inclusive workforce
Pledge to Thrive
Taking steps to prioritize employee well-being
First Job Programs
Maintain entry-level hiring and career development programs to give people career starts
All answers shown come directly from Lumen Reviews and are not edited or altered.
Employees rate Lumen 3.4 out of 5 stars based on 6,293 anonymous reviews on Glassdoor.
Overall, 59% of employees would recommend working at Lumen to a friend. This is based on 6,007 anonymously submitted reviews on Glassdoor.
60% of job seekers rate their interview experience at Lumen as positive. Candidates give an average difficulty score of 2.7 out of 5 (where 5 is the highest level of difficulty) for their job interview at Lumen.
48% of employees think that Lumen has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.