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Lycatel Overview

London, England (UK)
1 to 50 employees
2002
Company - Private
Telecommunications
$1 to $5 million (USD) per year
Unknown
Lycatel was founded in 2002, and started as a small calling card provider in London, UK. Overtime, the business grew to become the largest calling card provider in Europe. By 2006-7, Lycatel became more synonymous with support services to the new Lycamobile SIM card service ... Read more

Mission: (2005) to be the largest calling card company in Europe

Lycatel Reviews

2.7
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
(no image)
Chris Tooley
9 Ratings
  • "Good opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Marketing Representative in Newark, NJ
    Current Employee - Field Marketing Representative in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lycatel full-time

    Pros

    I work for 4 years good management and nice staf

    Cons

    Freedom work styles. Good career friendly management
    Excellent workers
    Paid time off
    Holiday

    Advice to Management

    Improve hiring employe

See All 35 Reviews

Lycatel Interviews

Experience

Experience
25%
75%
0%

Getting an Interview

Getting an Interview
50%
25%
12%
12

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Advisor Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Lycatel (London, England (UK)).

    Interview

    You will be asked to attend a direct interview at the central office. And there you will be meet up with one of their HR team member and go through formal interview questions of customer service. Followed by an online questionaire at their office straight away. They will finalise this with a language test through another department. Everything takes place in one day, usually u will get the results in 2 working days.

    Interview Questions

    • 1. Tell me about yourself?
      2. How would you treat an angry customer on a phone?   Answer Question
See All 8 Interviews

Lycatel Awards & Accolades

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