Mission: To deliver superior service and value for our residents, employees and shareholders. We refer to this as creating "A Brighter View," and we are doing it every day.
I have been working at MAA full-time (Less than a year)
Excellent business strategies, strong HR team, amazing training. This is one of the best companies I have ever worked for. I feel the company values me and the employees. MAA does a lot for their employees. For one person who has been with the company for over a decade, they planted a tree in his name. A TREE! They give holiday bonuses, great commission structures, consistent feedback, communicate company goals, and accept feedback from employees. The company has strong core values and I LOVE the company more than any other I've worked for. They try to set the tone to make it a great place to work and live. They provide incentives to stay with the company beyond a year, great benefits at a reasonable cost, a nice amount of PTO and sick leave, hand written birthday cards, thanksgiving dinners for your family, Christmas bonuses, bonuses for meeting or exceeding benchmarks, kudos for hard work and sometimes even a phone call from the top for exceeding goals. MAA invests in its employees without reservation. I plan to stay with this company and maybe even invest in it myself. MAA isn't going anywhere anytime soon and I would recommend this company to any and everyone I know.
A lot of the information below from others is unfortunately accurate. As with any company you have cliques and people who choose not to work and to put their duties on the leasing agents. This is probably the worst part of the job. As a LC you will work the hardest and the starting pay is below others in the industry. As you move up the chain the work load significantly increases but upper management will shift the responsibility down while keeping the accountability and taking credit for your work but this is NOT the company culture so don't be deterred by it. Chop this up to human nature and the 48 laws of power not to MAA because it is NOT what they stand for.
Advice to Management
I would suggest to create a place on MAA for employees to provide suggestions and ideas. This promotes innovation and allows for feedback from those that are dealing directly with the consumer which helps better identify wants and needs
Expand the employee evaluations to allow for more detailed feedback
Provide more detailed feedback to employees
Provide a step by step guide for employees looking to advance their careers within the company
Divisions work independently and so much differently that you almost wonder if it's the same company. I would consider unifying processes and evaluating the strengths and weaknesses of each division, then utilize that analysis to strengthen the company as a whole.
I applied online. The process took 6 weeks. I interviewed at MAA (Nashville, TN) in November 2017.
Slow, met with regional then the next level manager, good communication with them for the most part, have to push to get progress. Finally had a third 'interview' which was a phone call from their main office asking generic questions. They end that with we don't have an ETA on when you'll be followed up with. The process at that point had already been at least a month. Then they leave you with that and no follow up either way. Before getting the position you are already made to feel like a number.