Working at MAC Cosmetics | Glassdoor

MAC Cosmetics Overview

New York, NY
1001 to 5000 employees
1984
Subsidiary or Business Segment
Manufacturing
Unknown / Non-Applicable
Sephora
M∙A∙C Cosmetics takes great pride in producing the finest quality prestige makeup.

MAC Cosmetics Reviews

3.5
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Approve of CEO
MAC Cosmetics CEO John Demsey
John Demsey
351 Ratings
  • "Key holder"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Hurst, TX
    Current Employee - Key Holder in Hurst, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MAC Cosmetics full-time (More than 10 years)

    Pros

    I love my company/ brand . I've been with MAC for over 10 years now and I can't see myself leaving. Yes there has been down moments but we always overcome them and get back on top! I love being a MAC girl . May I also add what it does for your resume 😍. And last but not least the family you build is priceless . I love MAC

    Cons

    New trending makeup lines and negative social media slander . It always makes us look bad but majority is all untrue. And again truth always prevails we do set the standard to professional cosmetics .

    Advice to Management

    Stay positive and remember why we do what we do. We set the standard .

See All 983 Reviews

MAC Cosmetics Photos

MAC Cosmetics photo of: mac store
MAC Cosmetics photo of: mac
MAC Cosmetics photo of: Store
MAC Cosmetics photo of: Love the ary
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MAC Cosmetics Interviews

Experience

Experience
71%
18%
10%

Getting an Interview

Getting an Interview
49%
24%
10%
8
6
0

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Makeup Artist Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. I interviewed at MAC Cosmetics.

    Interview

    Spoken group interview followed by a practical makeup application. The interview was fairly casual and focused on our personal connection to MAC (lots of "why MAC" questions) and our approach to customer service/selling product. It was a bit difficult at first because of the group setting, as you had to compete a bit either other applicants to speak (people are AGRESSIVE). You will need to fight a little to be heard, however don't be the person who jumps down the interviewer's threat every time she asks a questions, it comes off as obnoxious. I tried to alternate between answering first or second, and waiting for the other applicants to speak. Also, be humble; some of the other people being interviewed were super cocky and basically refused to admit anything less than perfection (when asked what you would do if a customer didn't like the makeup look you'd done on them, one person responded with complete shock and said "Wow, that's never happened to me before, everyone always loves when I do their makeup!" and focused more on how great she is rather than answering the question-- the interviewer was not impressed). Be assertive, but humble and show your willingness to die and improve, as well as a love for the compmahu and knowledge of what makes MAC unique.
    For the practical makeup application, we were given a different model than the person we brought so the interviewees could see how we interacted with and work on someone we'd never met before. We were given 30 minutes to give the model a natural makeup look with neutral eyes and a subtle lip that enhanced the client's features and a winged liner if we had time. After the 30 minutes were up, we were given a critique and then had an extra 5 minutes to improve our looks-- I was given positive feedback so instead of asking me to improve, I was asked to build the makeup into a night look by adding a dark lip and intensifying the eye. Other interviewees were given advice on how to improve and asked to correct certain things in the extra 5 minutes, such as blending out the shadow more, redoing the liner, softening the brows, etc. The MAC artist who was evaluating us walked around and watched each of us work through the application portion, often giving advice. Definitely be passionate about MAC and knowledgeable about the company during the interview, and during the practical, be sure to talk to your model and explain what you're doing, make conversation, etc. (most common feedback to other interviewees was to talk more, and the interviewer praised me a lot on my interactions with the model), keep your station neat, and of course be able to actually finish your look in time following the instructions.

    Interview Questions

    • Why do you want this job?   Answer Question
    • What specific thing about MAC excites you?   Answer Question
    • Where do you see yourself in 10 years, assuming you get this job? What is your goal at MAC?   Answer Question
    • Let's say a client is having a bad day and is unhappy with the makeup and being rude. What do you do?   Answer Question
    • At MAC we offer seminars for our artists so they can learn new skills and trends. What would you like one of these training sessions to be focused on?   Answer Question
    • Do you have any questions for me?   Answer Question
See All 307 Interviews

MAC Cosmetics Awards & Accolades

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