Working at MEMIC | Glassdoor

MEMIC Overview

Portland, ME
201 to 500 employees
1993
Company - Private
Insurance Carriers
$100 to $500 million (USD) per year
We're workers' compensation insurance specialists but we're actually in the people business. Our mission is to help prevent workplace injuries and support injured workers in their recovery and ... Read more

Mission: At MEMIC, our mission is to provide employers with safety training services and the best workers’ compensation products at the lowest possible cost and promote fair and equitable treatment for all workers while maintaining excellent ratings and a strong balance sheet.

Company Updates

  • With much of the American workforce transitioned to spare bedrooms, basements and kitchen counters, MEMIC has been counseling everyone to take stock of their physical comfort. In a word, ERGONOMICS. Soft tissue injuries can be just as painful as acute trauma so take advantage of our online resources to check your new work space for safety.

  • At the company's first-ever Talent Showcase, more than a dozen employees brought their talent to the stage. And, oh my, what talent! Singers, an in-house band, comedians and skits made the all-employee evening a great success.

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MEMIC – Why Work With Us?


From a legacy of workers' comp reform…

When you join MEMIC, you become part of a great story that is spreading to the 46 states in which we are licensed.

Maine Employers' Mutual Insurance Company (MEMIC) is a private mutual insurance company that opened for business in January 1993. We were the keystone of the landmark 1992 reforms of Maine workers' compensation law – a guaranteed market for workers’ compensation insurance.
 
In more than 25 years of business, our employees’ commitment to safety training services and effective injury management have made us a formidable force within the workers' compensation insurance market both inside and outside of Maine. In 2018, MEMIC was recognized as “the top workers’ compensation insurance company in the U.S.” by ACORD, the insurance industry’s global standard setting organization.

It’s easy to understand our commitment. When we were formed, our board of incorporators set out to build a different kind of insurance company in a state that had the highest costs in the nation. As one founding board member said, “We’re going to be a safety company that sells insurance.” 

Safety and compassion cornerstone

From the beginning, the board and company employees tackled the one factor that drove costs: workplace injuries.

We established a safety department that delivered expert safety training and launched an ongoing "Partnership for Workplace Safety" public awareness campaign. This massive effort by MEMIC helped lead the way to cultural change in Maine's workplaces. 
 
The company's treatment of injured workers is another MEMIC hallmark. By assuring appropriate medical care and on-time payments for injured workers, the company has become a leader in the area of injury management. 

Injuries dropped

Since 1993, lost-time injuries in our home state have been reduced by 30 percent and as of 2018, the overall cost of insurance in Maine has been reduced by more than 60 percent. Despite the fact that more than 200 insurance companies are now licensed in the competitive Maine market, MEMIC has remained the leader, insuring more than 65 percent of the state’s insured businesses.

Staying power

MEMIC is a financial success as well. The company and its subsidiaries are rated “A” (Excellent) by A.M. Best. With consistently favorable results and more than $1.3 billion of invested assets, we have issued Maine policyholders dividends and capital return of more than $240 million. 

Our success has earned us accolades and recognition from a host of organizations.  In 2010, the company earned top marks among commercial insurers for our customer service.  In addition, the company was featured on the cover of A.M. Best magazine in an article about the its outstanding performance. 

Far beyond Maine...down the Eastern Seaboard

We continue to grow and have doubled our number of employees in just five years.  In 2000, MEMIC formed MEMIC Indemnity Company, a subsidiary based in Manchester, N.H. Today, MEMIC Indemnity Company is licensed to serve employers across the US with a focus on territories from Maine to Florida. In 2012, MEMIC acquired a Vermont-based insurer and created MEMIC Casualty Company.

The company now has offices in:

  • Portland, ME (corporate headquarters)
  • Manchester, NH
  • Glastonbury, CT
  • Albany, NY
  • Weehawken, NJ
  • West Conshohocken, PA
  • Tysons Corner, VA
  • Tampa, FL 

MEMIC’s reputation as an innovator in workers’ compensation continues to grow. In 2008, we became the first company to integrate Employment Practices Liability Insurance (EPLI) with workers’ compensation with our MEMIC Edge with EPLI policy endorsement.  Thousands of MEMIC policyholders have adopted MEMIC Edge with EPLI. 

In 2009, MEMIC introduced a partnership with MMG Insurance as a workers’ compensation partner.  We have since added a similar partnership to offer our product through Preferred Mutual Insurance Company and its agents. The company’s adoption in 2011 of Comp-As-You-Go, a payroll-based payment method, as well as online billing, have proven popular with our customers.

If you join MEMIC, you can contribute to a very bright future serving American workers and their employers in the most meaningful way possible – keeping them safe.

Hear directly from our employees why you should join our team:

“I graduated from college in 2016, and as I began job hunting, I found myself less focused on what specific role I was looking for and more concerned with what kind of company I wanted to work for. After hearing a number of people speak very highly of the employee culture at MEMIC, I decided to apply to an open position in the Finance department, and I am so glad I did. I have felt welcomed, valued and supported since the day I started working at MEMIC, and as a result, my expertise and my career ambitions have grown in ways they might not have elsewhere. The atmosphere at MEMIC, and within the Finance department specifically, is one of collaboration and inclusion, and I feel fortunate to be able to learn from (and laugh with) my coworkers every day.”

-Kaila • Financial Planning Analyst – 2+ years

“I appreciate working for MEMIC each and every day. I feel supported by our leadership team, I am blessed to work with the best professionals in the business, and our mission is to help our policyholders stay safe and healthy. It’s all about people and it just doesn’t get any better than that. As they say, if you love what you do you never have to work a day in your life.”

-Randy • Loss Control Director - 11+ years

“I enjoy being part of the team at MEMIC because we have a close-knit working culture with wonderful people. MEMIC is a growing company with excellent development opportunities including flexibility to explore interests in other departments.  MEMIC offers a wide variety of events and gatherings to allow you to connect with people that you might not get to connect with on a regular basis. The company is highly engaged with their employees, collecting improvement feedback and producing results on a regular basis. To top it off, every Friday is casual Friday!”

-Travis • Team Lead, Operational Support - 3+ years

“I have had the pleasure of working at MEMIC for 4 years now. The culture here is one filled with support, camaraderie and encouragement. I appreciate working for a company where you always have a voice and a seat at the table. Everyone truly makes a difference and contributes to the ongoing success of the company.”

-Ashley • Supervisor, Agency Services - 4+ years

“I enjoy my job as a CAYG Coordinator because it can be challenging and, although the tasks are basically the same day to day, there is also always something different and new. I work with some amazing women who are excellent at what they do and are also not afraid of any new challenges or opposed to change, especially when it comes to improving on customer service. My Manager has made customer service her number one priority since the beginning therefore the entire department has the same dedication. I chose MEMIC because I was given a chance here that no one else was willing to give me 15 years ago.  I stay at MEMIC because of the awesome opportunities I have been given over the years to grow and move within the company. I stay because of the amazing people I get to work with and because of the care and consideration we receive from upper Management on a regular basis.”

-Lori • CAYG Coordinator - 15+ years


Helping employees to maintain a healthy work-life balance is essential for us to continue our mission of taking care of people. The goal of our benefits package is to support our employees in all facets of their life. We think we are doing a pretty good job, but you can be the judge!

Our comprehensive benefits package includes all traditional offerings such as:

  • Multiple Health Insurance options
  • Multiple Dental Insurance options
  • Vision Insurance
  • Employee Life Insurance/AD&D and Dependent Life Insurance options
  • Short-term & Long-term Disability
  • Health Savings Account with potential employer match
  • Flexible Medical and Dependent Care Account
  • Accident Insurance
  • Critical Illness Insurance
  • Employee Assistance Program
  • Legal/Identify Theft Insurance options
  • Long Term Care Insurance
  • Pet Insurance
  • 401 (k) Retirement Plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting)
  • Generous Paid Time Off (PTO)
  • Paid Holidays

We also offer other benefits to help foster a healthy, balance lifestyle such as:

  • Flextime schedules & remote work opportunities 
  • Paid Parental Leave
  • Student loan paydown and refinancing assistance 
  • Educational assistance for job related courses, seminars, certifications or degrees
  • One paid day every year to volunteer for your non-profit of choice
  • On-site fitness center (Maine & Virginia) or fitness reimbursement
  • Subsidized parking
  • Sit-Stand desks & daily stretch breaks

Events to Promote Team Building

MEMIC hosts an annual all-employee luncheon to celebrate our accomplishments and a holiday party that will keep you dancing all night long. We have monthly ‘Let’s Mix’ socials which offer the opportunity to socialize with employees outside of your department. If you’re lucky, there might even be cookies – we said balance, right?

MEMIC Reviews

  • Featured Review

    Helpful (1)

    "Excellent Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MEMIC full-time (More than a year)

    Pros

    Today is my one year anniversary with MEMIC. I do not live in the Maine area, and was unfamiliar with MEMIC when I took the position. I am so Grateful I took a chance and came on board. The culture is positive and non-discriminatory. I feel valued as both a person and an employee, it sounds cliche, but it is the truth ! The work live balance is outstanding, the benefits and pay are competitive. I would recommend anyone that is considering accepting /applying for a position to DO IT ! You will not regret it.

    Cons

    No place is perfect, but for me, this is as close as it gets. No specific "cons" come to mind.

    Advice to Management

    Keep listening and encouraging every to be their best.

See All 56 Reviews

MEMIC Photos

MEMIC photo of: MEMIC employees on a coffee break
MEMIC photo of: Ribbon cutting for new bike shed ceremony
MEMIC photo of: Finance team gingerbread house decorating contest!
MEMIC photo of: United We CAN Sculpture Contest with Safe-T-Rex!
MEMIC photo of: Team MEMIC before the Beach to Beacon
MEMIC photo of: Teamwork Makes the Dream Work!
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MEMIC Interviews

Experience

Experience
72%
14%
14%

Getting an Interview

Getting an Interview
57%
29%
14%

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Employee in Portland, ME
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at MEMIC (Portland, ME) in August 2018.

    Interview

    I was scheduled for a phone interview with HR first. Shortly thereafter she emailed me an appointment with the Manager and Supervisor of Customer Service/Operations. They were both very pleasant. They made me feel comfortable because they were friendly. The manager went over my previous experience in Customer Service and seemed impressed with my background. I didn't feel like she was interrogating me as I did with previous employers. She went over what I would be doing the first couple of weeks that might seem boring.

    Interview Questions

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MEMIC Awards & Accolades

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Work at MEMIC? Share Your Experiences

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