Working at MEMIC | Glassdoor

MEMIC Overview

Portland, ME
201 to 500 employees
1993
Company - Private
Insurance Carriers
$100 to $500 million (USD) per year
We're workers' compensation insurance specialists but we're actually in the people business. Our mission is to help prevent workplace injuries and support injured workers in their recovery and ... Read more

Mission: At MEMIC, our mission is to provide employers with safety training services and the best workers’ compensation products at the lowest possible cost and promote fair and equitable treatment for all workers while maintaining excellent ratings and a strong balance sheet.

Company Updates

  • MEMIC's Financial Strength Earns "A" (Excellent) Rating from AM Best

    As the insurance industry's most respected rating organization, A.M. Best acknowledged in its annual review The MEMIC Group's strong balance sheet including risk-adjusted capitalization and favorable loss reserve development over the past 10 years. A.M. Best also noted the company's focus on workplace safety, history of large policyholder dividends, dominant Maine market share and its growing diversification across the Eastern Seaboard.

  • MEMIC Named Best Workers' Compensation Company in America

    "Congratulations to MEMIC for distinguishing itself as the top workers' compensation company in the U.S.," said Bill Pieroni, President and CEO of ACORD. "Given MEMIC's significant contribution to workers' compensation in Maine and their strong reputation in the insurance industry, it's admirable that they not only grew faster than the market but also had materially better financial performance.

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MEMIC – Why Work For Us?


From a legacy of workers' comp reform…

When you join MEMIC, you become part of a great story that is spreading to the 46 states in which we are licensed.

Maine Employers' Mutual Insurance Company (MEMIC) is a private mutual insurance company that opened for business in January 1993. We were the keystone of the landmark 1992 reforms of Maine workers' compensation law – a guaranteed market for workers’ compensation insurance.
 
In more than 25 years of business, our employees’ commitment to safety training services and effective injury management have made us a formidable force within the workers' compensation insurance market both inside and outside of Maine. In 2018, MEMIC was recognized as “the top workers’ compensation insurance company in the U.S.” by ACORD, the insurance industry’s global standard setting organization.

It’s easy to understand our commitment. When we were formed, our board of incorporators set out to build a different kind of insurance company in a state that had the highest costs in the nation. As one founding board member said, “We’re going to be a safety company that sells insurance.” 

Safety and compassion cornerstone

From the beginning, the board and company employees tackled the one factor that drove costs: workplace injuries.

We established a safety department that delivered expert safety training and launched an ongoing "Partnership for Workplace Safety" public awareness campaign. This massive effort by MEMIC helped lead the way to cultural change in Maine's workplaces. 
 
The company's treatment of injured workers is another MEMIC hallmark. By assuring appropriate medical care and on-time payments for injured workers, the company has become a leader in the area of injury management. 

Injuries dropped

Since 1993, lost-time injuries in our home state have been reduced by 30 percent and as of 2018, the overall cost of insurance in Maine has been reduced by more than 60 percent. Despite the fact that more than 200 insurance companies are now licensed in the competitive Maine market, MEMIC has remained the leader, insuring more than 65 percent of the state’s insured businesses.

Staying power

MEMIC is a financial success as well. The company and its subsidiaries are rated “A” (Excellent) by A.M. Best. With consistently favorable results and more than $1.3 billion of invested assets, we have issued Maine policyholders dividends and capital return of more than $240 million. 

Our success has earned us accolades and recognition from a host of organizations.  In 2010, the company earned top marks among commercial insurers for our customer service.  In addition, the company was featured on the cover of A.M. Best magazine in an article about the its outstanding performance. 

Far beyond Maine...down the Eastern Seaboard

We continue to grow and have doubled our number of employees in just five years.  In 2000, MEMIC formed MEMIC Indemnity Company, a subsidiary based in Manchester, N.H. Today, MEMIC Indemnity Company is licensed to serve employers across the US with a focus on territories from Maine to Florida. In 2012, MEMIC acquired a Vermont-based insurer and created MEMIC Casualty Company.

The company now has offices in:

  • Portland, Maine (corporate headquarters)
  • Manchester, NH
  • Glastonbury, CT
  • Albany, NY
  • Weehawken, NJ
  • West Conshohocken, PA
  • Tysons Corner, Virginia
  • Tampa, Florida 

MEMIC’s reputation as an innovator in workers’ compensation continues to grow. In 2008, we became the first company to integrate Employment Practices Liability Insurance (EPLI) with workers’ compensation with our MEMIC Edge with EPLI policy endorsement.  Thousands of MEMIC policyholders have adopted MEMIC Edge with EPLI. 

In 2009, MEMIC introduced a partnership with MMG Insurance as a workers’ compensation partner.  We have since added a similar partnership to offer our product through Preferred Mutual Insurance Company and its agents. The company’s adoption in 2011 of Comp-As-You-Go, a payroll-based payment method, as well as online billing, have proven popular with our customers.

If you join MEMIC, you can contribute to a very bright future serving American workers and their employers in the most meaningful way possible – keeping them safe.

We're no ordinary insurance company. We're a company built on the need for change. For our policyholders, that means a hard-to-match commitment to workplace safety and compassionate and fair claims management. For MEMIC employees, that means a great place to work.

So, it’s no surprise we’ve assembled some of the best talent in the industry. Employers and agents choose us because MEMIC employees are the best at what we do. In 2018, MEMIC was recognized as “the top workers’ compensation insurance company in the U.S.” by ACORD.

If you’re looking for a challenge that has meaning, opportunities that reward, down-to-earth co-workers with talent, benefits that give peace of mind and company social outings that are, dare we say, “fun” — then you may have found your next appointment in life. 

Ever wonder what's it's really like to work somewhere? You know, bypass the standard perks and benefits list and get to the heart of a company? Here's an insider's look at reasons why people choose MEMIC and stay.

  1. Staying power. It feels comforting in both good and bad times to work for a company that is rated as one of the industries best workers' comp insurers.
  2. Potential. Everyone has it. And you get the feeling right away that someone cares about your betterment. From tuition assistance to professional development workshops, you’ll get your chance to grow.
  3. Size. We’re big enough to offer opportunity but small enough that the CEO knows your name.
  4. Innovative. What does this lofty word mean exactly? It means our managers give us the latitude to rethink the way we do things everyday.
  5. Do good. We believe in MEMIC. We want to help our policyholders keep their employees out of harm’s way. We want to keep premiums down. And we want to get injured workers healthy and back to their old selves.
  6. Fun. Because our workplace is warm and open, people tend to be themselves. We have our own way of clowning around. If a certain safety guy wears a head-to-toe camouflage outfit, we like it.  
  7. Fridays. The last day of every work week brings what we all love: boxes of bagels and donuts for sale in the kitchen. And you can wear your favorite blue jeans.
  8. Growing. You get the chance to be part of a company that’s not stalled in last year’s accomplishments. We're all at the helm in our own way, moving together toward still bigger and better things.
  9. Close-knit. It doesn't feel like work. Thanks to our low turnover, seeing the same faces every day makes it feel like you're surrounded by friends and family.
  10. You. You need to keep yourself healthy and well. And MEMIC wants that too. We've got what you need when it comes to health and wellness opportunities that help keep you fit while balancing home and work life. 

We recognize the importance of our employees having a comprehensive benefits package plus some other, less traditional services to help our employees balance work and family.  

Traditional

  • Group medical insurance
  • Dental insurance
  • Life insurance
  • Accidental death and dismemberment insurance
  • Disability insurance coverage
  • Profit sharing
  • Paid vacation, holiday and personal time  

Optional

  • Flexible spending accounts
  • Additional life insurance for employees and dependents
  • Tuition reimbursement
  • 401(k) with up to 5 percent match
  • Retirement plan contribution
  • Discounted parking
  • Employee assistance program (confidential, professional support with personal or work-related problems)  

Other benefits

  • Onsite gym (Portland)
  • Dry cleaning pick up (Portland)
  • Postal services
  • Casual dress Fridays
  • Employee-driven wellness program
  • Annual employee outings

MEMIC Reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
MEMIC President and CEO Michael Bourque
Michael Bourque
10 Ratings
  • "Great and getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, ME
    Current Employee - Anonymous Employee in Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MEMIC full-time (Less than a year)

    Pros

    I've been here for a year and I can see things changing. It seems like MEMIC is renewing its energy, getting people more involved and shaking off the crust. Open-door leadership from our new president, Mike Bourque, and a good sense of where we're going, has been really fun to see and I expect we'll see even more.

    Cons

    Nothing comes to mind. I mean, who doesn't like ice cream socials and a chance to make a difference?

    Advice to Management

    Keep measuring outcomes and people will keep responding. There's a lot of talent at MEMIC that wants the company to succeed. Keep trusting your instincts.

See All 39 Reviews

MEMIC Photos

MEMIC photo of: MEMIC employees on a coffee break
MEMIC photo of: Our SVP, Chief Administrative Officer introduced the Million Women Mentors movement at a networking event for MEMIC women.
MEMIC photo of: MEMIC is proud to be the Beach to Beacon safety sponsor. Pictured are our 2018 runners.
MEMIC photo of: Summer Ice Cream Socials
MEMIC photo of: MEMIC Headquarters
MEMIC photo of: Seadogs Spirit!
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MEMIC Interviews

Experience

Experience
72%
14%
14%

Getting an Interview

Getting an Interview
57%
29%
14%

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (2)  

    Assistant Interview

    Anonymous Employee in Portland, ME
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at MEMIC (Portland, ME) in September 2017.

    Interview

    I applied online and had a phone screen set up for a few days after I applied. Most questions were general interview questions you would expect, others were a little more difficult. I interviewed about a week after my phone screen, it was multiple group interviews that lasted about 1/1.5 hours in total. I received a job offer about a month after I applied. The recruiter was great and kept me updated throughout the process!

    Interview Questions

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MEMIC Awards & Accolades

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