Working at MGM Resorts International | Glassdoor

MGM Resorts International Overview

Las Vegas, NV
10000+ employees
2001
Company - Public (MGM)
Hotels, Motels, & Resorts
$10+ billion (USD) per year
The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 24 destinations are renowned for their winning combination of quality entertainment, luxurious facilities and exceptional customer service.

We are ... Read more

Mission: We exist to ENTERTAIN THE HUMAN RACE.

We accomplish this goal every day through four core beliefs that have long remained tenants of our strategy and operating philosophy:

- Develop and create extraordinary experiences.Read more

Company Updates

  • As an expression of our commitment to the success of our employees and their families, we’ve re-established the MGM Resorts Scholarship Program for Children of Employees with an initial gift of $1 million beginning in 2019. http://glassdoor.com/slink.htm?key=vQhOm

    MGM Resorts Makes $1 million Gift to Scholarship Program for Children of Employees

    MGM Resorts International announces the re-establishment of the MGM Resorts Scholarship Program for Children of Employees with an initial gift of $1 million beginning in 2019.

  • It's a home run! MGM Resorts is now the first-ever official gaming partner of Major League Baseball in U.S. and Japan. Learn more: http://glassdoor.com/slink.htm?key=vQhC3

See AllSee All

MGM Resorts International – Why Work For Us?


MGM Resorts International (NYSE: MGM) is an S&P 500® global entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio encompasses 28 unique hotel offerings including some of the most recognizable resort brands in the industry. Expanding throughout the U.S. and around the world, the company in 2018 opened MGM COTAI in Macau and the first Bellagio-branded hotel in Shanghai. It also is developing MGM Springfield in Massachusetts. The 78,000 global employees of MGM Resorts are proud of their company for being recognized as one of FORTUNE® Magazine's World's Most Admired Companies®.

Over the course of the last decade, MGM Resorts has engaged in a sweeping transformation, building a new Company on an entirely new trajectory and forging a single, unified vision about who we are and what we do.

Our Las Vegas roots are a proud part of our history and a signature element of everything we create, wherever we may go. In our eyes, entertainment is not extracurricular – it’s a fundamental human need.

Therefore, we exist to ENTERTAIN THE HUMAN RACE.

We accomplish this goal every day through four core beliefs that have long remained tenants of our strategy and operating philosophy:

  1. Develop and create extraordinary experiences.
  2. Provide consistent and outstanding guest service.
  3. Build and sustain the communities in which we work and live.
  4. Be respectful, inclusive and responsible in all we do.

Our origins date back to the late 1960s and an eighth-grade dropout named Kirk Kerkorian, who became one of the most famous and successful businessmen of his generation. A one-time owner of the renowned Metro-Goldwyn-Mayer movie studio (which today has no relationship to MGM Resorts International), he is widely credited as among the early pioneers of Las Vegas. He built the International Hotel in 1962—the largest hotel in the world at that time—whose first two performers were Barbra Streisand and Elvis Presley. Just four years later, he built the MGM Grand Hotel which surpassed International Hotel in size and was larger, even, than the Empire State Building.


In 2000, long after Kerkorian had left the business, MGM Grand, Inc., the holding company he founded, acquired Mirage Resorts in what was the largest transaction of its kind in the gaming industry at that time. The new company, named MGM MIRAGE, acquired Mandalay Resort Group in 2005 and retained the MGM MIRAGE name until 2010 when the Company was renamed MGM Resorts International.

Since then, what once was a casino-driven, Las Vegas-anchored operation has become a global entertainment brand, offering the world’s most exciting and diverse portfolio of guest experiences through a singular, unified strategy. No other company with roots in gaming has undergone a transformation quite like ours. A conscious strategy to take the best of our history, combine it with our largest ambitions for the future and execute with one common vision has revolutionized the way we do business. Today, many of our resorts are showcases of entertainment choices and our global suite of experiences means guests can find a little bit of the best of Las Vegas in locations throughout the United States and in other areas of the world.

A WINDOW INTO OUR WORLD


If you've decided to pursue a career with MGM Resorts, you're in great company. Our 78,000 exceptional employees are the lifeblood of our organization, creating the extraordinary experiences that bring guests back to play and stay again and again through our suite of incredible brands.

Whether you're providing the ultimate guest experience through service excellence or building your career within one of our many corporate disciplines, the work we offer is simply unlike any other. Start exploring and you'll see just what we mean.

WHO WE HIRE

We hire people with hospitality in their DNA – who think in terms of experiences rather than transactions, and who measure themselves by the opportunity to gain a greater share of a guest's loyalty with each encounter and every success. We hire people who laugh—a lot—who have big ideas, like to have fun, take pride in their work and care about their communities.

We hire people who consider their impact on each other and the world.

We hire people who wish to be excellent – every single day.

EXPERIENCE.

Las Vegas is in our DNA, so we take the best, most innovative ideas of our hometown wherever we go. Believing entertainment is more than fun, it’s a fundamental human need, we develop and create immersive experiences that redefine conventional notions of entertainment and are extraordinary in every way.

PLACE & SCALE.

We create spaces that allow our guests to immerse themselves in the experience through beautiful architecture, compelling design or surprising elements that create whimsy and delight, culminating in inviting spaces that bring people together. While our destinations are inspired by the lights, sparkle, and sound of the incomparable Las Vegas Strip, we strive to ensure that our resorts honor and reflect the most special elements of the surrounding community.

COMMUNITY.

Our projects are integrated into the very fabric of the region and aim to reflect, sustain and build on the best of a community – its businesses, neighborhoods, and institutions. Its art, culture and local nuance. We invest heavily in local and minority-owned businesses and community nonprofits. We work with government, business and civic leaders to earn the licenses we are granted. 

MGM Resorts International Reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
MGM Resorts International Chairman and CEO Jim Murren
Jim Murren
362 Ratings
  • Featured Review

    "Assistant Front Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MGM Resorts International full-time

    Pros

    Great Company! Great leaders, Excellent benefits, Excellent compensation.

    Cons

    Nothing negative. It will be what you make it.

See All 836 Reviews

MGM Resorts International Photos

MGM Resorts International photo of: BEAU RIVAGE RESORT & CASINO NAMED GRAND CHAMPION OF BILOXI SEAFOOD FESTIVAL GUMBO CHAMPIONSHIP
MGM Resorts International photo of: 12th Annual Women's Leadership Conference @MGM Grand
MGM Resorts International photo of: #watchuslead @MGM Grand
MGM Resorts International photo of: We all have the ability to make a difference. Volunteerism is part of everyday life at MGM Resorts
MGM Resorts International photo of: Human Rights Campaign Gala May 12th 2018, MGM Resorts received a 100 rating for equality
MGM Resorts International photo of: Hispanic and Latino Network Group was able to make 6,000 meals for children in the community.
See All PhotosSee All

MGM Resorts International Interviews

Experience

Experience
61%
21%
18%

Getting an Interview

Getting an Interview
73%
9%
8%
4
3
2
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (6)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 4+ months. I interviewed at MGM Resorts International in November 2017.

    Interview

    Video Interview, list a question... have 60 seconds to respond and 1 re-do per question for correcting any errors

    Relatively straightforward. If you are interested in the job you should be able to answer behavioral questions

    Interview Questions

    • Why MGM, Opinions on living in Las Vegas, Long-term career aspirations   Answer Question
See All 203 Interviews

MGM Resorts International Awards & Accolades

  • America’s Best Employers for Women, Forbes, 2018
  • America’s Best Employers, Forbes, 2018
  • Best Employers for Diversity, Forbes, 2018
  • World’s Best Employers, Forbes, 2018
  • America's Best Employers For Recent Graduates, Forbes, 2018
See More

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

Fair Chance Pledge

Maintain hiring/training programs for those with criminal records as an opportunity for a second chance

Work at MGM Resorts International? Share Your Experiences

MGM Resorts International
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or