Working at MINDBODY | Glassdoor

MINDBODY Overview

San Luis Obispo, CA
1001 to 5000 employees
2001
Company - Public (MB)
Information Technology
$100 to $500 million (USD) per year

Working at MINDBODY

MINDBODY emerged from a simple idea: small business owners deserve the time to do what they love. From its first iteration, MINDBODY software has turned that vision into the technology that links tens of thousands of health, wellness, and beauty professionals to the millions of ... Read more

Mission: Leveraging technology to improve the wellness of the world.


Glassdoor Awards

Best Places to Work: 2016 (#14), 2015 (#34), 2014 (#20)

Company Updates

  • "To be a good leader, you need to love people." Rick Stollmeyer on leadership in business at the BOLD Conference http://glassdoor.com/slink.htm?key=vIzWo

    BOLD MINDBODY Conference

    Experience Gather alongside some of the most influential people in your industry and discover how to align your company with many of the innovations that fuel the future. It's time to get off the sidelines, overcome the barriers and get involved in an event that leverages the change you need.

  • Check out MINDBODY's review and new certification as a Great Place to Work! #lifeatMINDBODY #greatplacetowork #certified http://glassdoor.com/slink.htm?key=vIZnf

    MINDBODY

    Find companies, and get insights and jobs at these Great Workplaces. Company salaries, reviews, and more.

See AllSee All

MINDBODY – Why Work For Us?


undefined

Leveraging technology to improve the health and wellness of the world

MINDBODY emerged from a simple idea: small business owners deserve the time to do what they love. From its first iteration, MINDBODY software has turned that vision into the technology that links tens of thousands of health, wellness, and beauty professionals to the millions of clients they serve.

Today, we’re the largest cloud-based software provider in the health, wellness and beauty industries—and like the speed of technology itself, we’re blazing ahead toward limitless possibilities.
Living by our core values

As a company, we strive to uphold the seven guiding principles that make us who we are and shape where we’re headed:

Purpose Driven

  • Recognizing that finding our purpose and meaning is the most important goal of life.
  • Achieving our highest potential through lives of integrity and accountability.
  • Conscious that MINDBODY is serving a global cause greater than ourselves.

Humble & Helpful

Caring & Happy

Committed to Wellness: Mind, Body & Spirit

Environmentally Conscious

Committed to “Four C” Leadership

Continuously Evolving

undefined 

undefined

We provide numerous perks

  • 20 vacation days per year
  • $65 in monthly wellness vouchers
  • 401(k) and health insurance benefits
  • 5+ onsite wellness classes every week
  • 3 onsite massage therapists
  • 25+ daily menu items from our in-house caterers
  • 1 monthly outdoor activity (dodgeball, for example)


The teams that make it all possible

Customer Service

We put our clients first. Our customer service team is at the forefront of making sure every client has the experience they deserve.

Product Development

Our product development team is at the epicenter of MINDBODY’s continuous evolution. They imagine what’s next, and bring it to life.


Marketing and Sales

Even the best products need creativity and enthusiasm behind them to spread the word. That’s where our marketers and sales specialists come in.

Behind the Scenes

We rely on engineers, accountants, logistics coordinators and many more people to keep things running smoothly at our ever-growing offices.


Outside Magazine Logo

Best Places to Work

In recognition of our commitment to providing a great workplace, MINDBODY has twice made the list of Outside Magazine's 50 "Best Places to Work" list, alongside companies like Clif Bar, Tough Mudder and The Clymb.

 American Heart Association Logo

Fit-Friendly Worksite

MINDBODY is committed to providing physical activity and wellness opportunities for our employees. We have been recognized as a 2014 Gold Level Recipient of the American Heart Association’s Fit-Friendly Worksites Recognition program.

Glassdoor LogoBest Medium-Sized Companies to Work For

Glassdoor’s Employees’ Choice Awards honored MINDBODY as one of the 50 Best Medium-Sized Companies to Work For—a distinction we earned from the reviews our own team members post there.

 AARP Logo 

Life Reimagined For Work

A joint AARP/LinkedIn venture, Life Reimagined For Work helps link experienced workers to great companies that can offer them satisfying careers. MINDBODY is honored to be a member.







undefined

undefined

 

 A day in the life of an Onboarding Specialist:

It is morning and you can still smell coffee and breakfast from Popolos Café in the air. You fire up your computer and both monitors blink on. You clock in for the day, nod and smile at the Onboarding Specialist that sits next to you, look back at your computer, and get started on the day’s work.

You look over your schedule for the day. You have 8 clients scheduled for training. You look at the business names and remember the voices of the owners and the business models. You have a half an hour blocked off on your schedule after lunch to work on that awesome Special Project you pitched to your supervisor that allows you to use your knowledge of the MINDBODY company and software as well as the unique skill set and abilities that you bring to the team to improve the overall experience of the clients that you train. You put on your headset, dial your first client, and the day begins…

It is the end of the day. You are shutting down your workstation and reflecting on the day’s work. Today, you helped clients take an analytical look at their business models. You showed clients how to input different aspects of their business models (Services, Pricing, Schedules, Payscales, etc.) into their site. You helped a fellow Onboarding Specialist come up with an approach on setting up a MINDBODY site for a Swedish Mobile-Dog-Grooming/Yoga/Yoga-with-Pets Studio. You started working with two new clients. You graduated a client from training and secretly shed a tear of pride when you saw them effectively navigate and wield the power of their MINDBODY site in a way that you know will save them time and grow their business. You learned from an Australian Pilates Studio owner that “flat out like a lizard drinking” is an Aussie colloquialism meaning something along the lines of “working extremely hard”.  When your next client, also an Australian, asked how you have been, and you casually mentioned that you have been “flat out like a lizard drinking”, you felt awesome and in the know.

You reflect upon the fact that your clients are sort of like superheroes, dedicating their lives toward improving the health of others, and that you are the one that trains them. You come to the awesome conclusion that you(YOU!) are a super hero trainer—basically the equivalent of the person who taught Superman how to fly, or the person who taught Thor how to swing his hammer, or the spider that bit Spiderman! You think out loud that you would never actually bite a client, but that’s beyond the point. Your colleagues look at you without a shred of judgment. You realize that you are all of these things and that you are awesomely and amazingly a MINDBODY Onboarding Specialist.

 

undefinedundefinedundefined

 

Not in California?

No matter the position, MINDBODY is always looking for great people. We have offices in New York, Texas, England, and Australia to suit the needs of our clients near and far. 

Visit our Careers Page to see current openings in all our offices across three continents! 

 

MINDBODY Reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
MINDBODY Co-Founder & CEO Rick Stollmeyer
Rick Stollmeyer
323 Ratings
  • "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Scottsdale, AZ
    Current Employee - Sales in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MINDBODY full-time (More than a year)

    Pros

    The Scottsdale office has come a long ways since I first started. All of the fun vibes are still in the office and we've matured at the same time. Most of the people in the office want to be there and want to get better at sales.

    Cons

    There has been a lot of change. It's almost been unbearable but I feel like things are heading in the right direction.

    Advice to Management

    For the first time since coming on board I feel like have a clear path ahead so please keep doing whatever you're doing.

See All 446 Reviews

MINDBODY Photos

MINDBODY photo of: Work Play Love Tour!
MINDBODY photo of: Happy Halloween from our People & Culture team!
MINDBODY photo of: Sports Day in the UK!
MINDBODY photo of: Our Southampton team celebrating Customer Service Appreciation week!
MINDBODY photo of: Our People & Culture team at Avila Beach!
MINDBODY photo of: Our Childcare Center!
See All PhotosSee All

MINDBODY Interviews

Experience

Experience
73%
13%
13%

Getting an Interview

Getting an Interview
64%
19%
6%
4
3
1
0

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Technical Support Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Interview

    First you apply online. Then you get an email shortly after to schedule a phone interview. The phone interview was fairly basic. They ask how your current or former employment relates to the position, what core values you relate to, and why you want to work for the company. At the end of the interview I was asked to come in for a face to face interview.

    Interview Questions

See All 189 Interviews

MINDBODY Awards & Accolades

  • Glassdoor’s Employees’ Choice Award - Top 50 Large Companies, Glassdoor, 2016
  • Great Places to Work, Great Place to Work Institute, 2016
  • Top 10 Tech Companies to Work For, Mashable, 2015
  • Employees’ Choice Award - Top 50 Medium Sized Companies, Glassdoor, 2015
  • Inc. 5000 Fastest Growing Companies, Inc. 5000, 2014
See More

Work at MINDBODY? Share Your Experiences

MINDBODY
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or