Working at MRM | Glassdoor

MRM Overview

New York, NY
1001 to 5000 employees
Subsidiary or Business Segment
Advertising & Marketing
$100 to $500 million (USD) per year
We Are Better Together.

Describing what we do is deceptively simple: We help brands grow meaningful relationships with people. We do this by understanding the needs of every individual, crafting brand experiences that connect emotionally as well as ... Read more

Mission: We help brands grow meaningful relationships with people.

Company Updates

  • In collaboration with LIVA, our MRM India team conducted a study to understand how the pandemic will shape the fashion world. "A Brave New World." aimed to understand the changing mindset of shoppers during COVID-19. Contrary to popular belief, the findings show that total of 61 percent reported less time shopping online in the wake of the current crisis. Learn more:

  • JUST IN: The Webby Awards winners have been announced and both MRM and our McCann network won! MRM New York won two People’s Voice Awards, and one Webby Award for their “Delivering Hope” work for the US Postal Service. MRM Germany earned two Webby Awards for “SIGNS,” developed by LAB13 Frankfurt on behalf of the German Youth Association of People with Hearing Loss. In addition to these wins, McCann was named Webby Network of the Year! Congrats all!

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MRM – Why Work With Us?

Describing what we do is deceptively simple: We help brands grow meaningful relationships with people. We do this by understanding the needs of every individual and crafting brand experiences that connect emotionally as well as rationally, creating brand preferences, as well as driving action. For us, this business is not about B2B or B2C but P2P — People to People.

Our Pillars:

Strategy & Consulting. We believe that strategy is sacrifice. There are a zillion things we could do, but the process of developing strategy is to gradually remove all but the most logical candidates that provide the most likelihood of success.

Data Science, Engineering & Analytics. We believe that data is a key asset for brands, from which we must extract value. By mining for meaning in the data, we can unlock an unprecedented understanding of people. It’s this deeper analysis that allows us to help our clients get to better views of the customer, generate the most effective insights and ultimately enable or optimize experiences that build meaningful relationships. 

Creativity & Connections. We believe creativity is our life blood. And that creativity is about beautifully crafted ideas that move people. And find people. At the right time, in the right place.   

Technology & Invention. We believe technology is part of our DNA. Technology needs to enable the customer experience in beautiful, meaningful and invisible ways. Invention takes us further, to create new products and possibilities that advance brands and improve lives. 

We have six Important Things We Believe that guide all we do.

Here they are:

We are and always will be an incredible creative agency. That’s who we are. It’s our heritage. It’s where we came from. Great creative is grounded in great insights, inspiration, teams, leadership and clients.

We’re a creative business. Ideas are what we do.

Better together includes our peers, our partners, our clients, our clients’ employees, our clients’ customers – everyone.

“We’re better together” says we can pull these resources from within and even outside of McCann Worldgroup. And together we are absolutely far stronger.

When you recognize this principle, there is no “us” and no “them.” We don’t want to be known as vendors or suppliers. We’re partners.

When you’re talking about our clients’ business, you are talking about our business. Never lose sight of this.

This means we recognize the number of things that we have to deliver. In any given meeting, for any given problem-solving need, we may not have all the right people together to solve a problem.

But what we do have is an incredible network that has all the world-class talent necessary to solve any problem. We can pull the right team together, attack a problem and, we believe, we can do anything.

Our clients tell us every day that their world is getting more complex. They are overwhelmed and looking for solutions. That’s where we come in. We specialize in sorting out the complexity among the various marketing technology components – online, offline, social, mobile, even out-of-home. We bring all of these disciplines to the table and integrate the solutions to a problem.

Our job is to make the complex simple and the simple compelling. And we know how to do it.

At the end of the day, we do stuff. We can do a project plan. A killer app. We can manage it all to perfection. And we deliver. It’s a core value we all have. We’re very good at it. We do it every day.

But what we don’t do is overpromise and underdeliver. When we make a commitment, it stands. As a core belief, we must all collectively live by this, as an organization and personally.

There’s been a lot of talk about technology being the new creativity. It’s not. What technology provides is an opportunity to enable and enforce great creativity. We can assemble technologies in all sorts of different ways to do all sorts of different things that no one ever thought possible. We can invent technologies and new combinations of technologies.

Technology is not the new creativity. Technology Is Magic and we embrace that magic.


At MRM we have always had a strong conviction that the power of different perspectives generates the best ideas and creates a culture of inclusion and safety.

In 2017, we launched our Blueprint 2020, which brought a renewed focus to an already active effort to ensure MRM is a diverse workplace where everyone is treated with dignity, respect and fairness. We launched the D&I Blueprint to serve as a roadmap to strengthen our commitment and develop strategies that lead to process change, awareness, education and career development.

Blueprint 2020 has since been adopted across MRM to all four global regions around the world resulting in more equitable hiring practices, increased employee awareness through training, and leadership commitment and engagement that lead to a fair and safe workplace.

We believe that fostering an inclusive global community is essential, and we are committed to maintaining a workplace culture in which all people are treated with dignity, respect and fairness.

That is why our beliefs in Diversity & Inclusion are part of every relationship we foster, and always present in guiding our creative vision.

We put relationships first — and that makes MRM an amazing place to work. We’re a global team of thinkers, makers and doers. Part of an incredible global network. And a fun, dynamic workplace loaded with opportunities.

Join the team at MRM and you’re instantly part of a trailblazing, award-winning creative and tech powerhouse. What makes us so great?

  • Our Clients. You’ll have the chance to work alongside seriously brilliant thinkers on some of the world’s biggest brands.
  • Our Culture. We believe that fostering a diverse, inclusive global community is essential, and we are committed to maintaining a workplace culture in which all people are treated with dignity, respect and fairness. That is why our beliefs in diversity and inclusion are part of every decision we make and always guiding our creative vision.
  • Our Network. As part of McCann Worldgroup, we have the resources of a major global network at our fingertips — which means there are so many opportunities to learn and grow.
  • Our Community. We love our work, but we also love to have a good time. You might find us joining forces for a community service project, soaking up some knowledge at a “lunch and learn,” or playing on soccer or softball recreation leagues — we know how to have fun in and out of the office.

When you embark on a career with MRM, you’ve got a global network’s worth of opportunities at your fingertips — along with a global network’s capacity for career growth, mobility and advancement.

You’ll have access to an amazing training program, exciting proprietary resources like our LAB13 Innovation Labs, D&I Blueprint 2020, Spark/Degreed personalized learning, one-on-one mentoring and more. MRM is dedicated to the ongoing professional development of every team member; we want every employee to grow and develop their career with us. And we are agile enough to develop in-house programs driven by employee demand, like our recently launched apprenticeship program, designed to enable team members to explore and learn about different departments and roles. Plus, having the resources of the entire McCann Worldgroup network available to every team member expands your opportunities even further, with the ability to explore opportunities at other agencies across the globe.

MRM Reviews

  • "Collaborative Environment and Helpful Co-Workers"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Assistant in Salt Lake City, UT
    Current Employee - Production Assistant in Salt Lake City, UT
    Positive Outlook
    Approves of CEO

    I have been working at MRM full-time (Less than a year)


    Beautiful office space, snacks, drinks, and really cool people. The people are what make this agency so exceptional. Everyone is so willing to help and teach and offer solutions. They know how to work hard, and they know how to have fun. The agency does a great job of helping out entry level employees move into the disciplines they are looking for and trains them accordingly.


    While I do feel that the agency collaborates well - it is easy for teams to work in silos and not really branch out.

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MRM Photos

MRM photo of: Caffeinated while working from home in London.
MRM photo of: At MRM, we are Better Together ... even when we are working apart.
MRM photo of: Employee Appreciation Day 2020 at MRM Salt Lake City is pretty sweet …. Senior leadership delivered treats to all employees!
MRM photo of: Employee Appreciation Day 2020 at MRM Salt Lake City is pretty sweet …. Senior leadership delivered treats to all employees!
MRM photo of: Thanks A-Latte! Employee Appreciation Day 2020 at our MRM New York and Princeton offices
MRM photo of: Lunar New Year at MRM Singapore
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MRM Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Associate Director Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at MRM.


    My interviewers were very casual. Be prepared to tell stories and showcase your strengths. My interviewers didn't come right out and ask for these, I had to put them out there or I probably would not have stood out. HR was very communicative with updates throughout the entire process which was really nice.

    Interview Questions

    • Very conversational, tell me about yourself and your experience. I don't remember any situational based questions.   Answer Question
See All 127 Interviews

MRM Awards & Accolades

  • Ad Age B2B 2018 Agency of the Year, Ad Age, 2018
  • #4 UK B2B MarComms Agency, B2B Marketing, 2019
  • Best Digital Agency for CRM Projects in Spain, Scopen - “Customer Experience and CRM Scope”, 2018
  • Agency of the Year, Intemetics, 2018
  • Silver - China Digital Agency of the Year, Campaign Asia-Pacific Agency of the Year Awards, 2018
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