Working at MSC Industrial Direct | Glassdoor

MSC Industrial Direct Overview

Melville, NY
5001 to 10000 employees
Company - Public (MSM)
$2 to $5 billion (USD) per year

Grainger, Fastenal, Applied Industrial Technologies

With more than 75 years of experience, MSC is a leading North American distributor of metalworking and maintenance, repair and operations solutions and services. By expanding our technological capabilities, driving innovation and improving our sales effectiveness, we have ... Read more

Mission: Our mission is to be the best Industrial Distributor in the world, as measured by our associates, customers, owners and suppliers.

MSC Industrial Direct Reviews

  • "Great place to work at"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stocker in Elkhart, IN
    Former Employee - Stocker in Elkhart, IN
    Positive Outlook
    No opinion of CEO

    I worked at MSC Industrial Direct full-time (More than a year)


    After training very self sufficient
    Good starting pay with overtime available at times
    Cross training available


    Communication can be bad
    Lack of accountability across the board

    Advice to Management

    Focus on the best people and be willing to move on from the ones that just game the system

See All 459 Reviews

MSC Industrial Direct Photos

MSC Industrial Direct photo of: Lands End Run 2019
MSC Industrial Direct photo of: Customer Appreciation Day
MSC Industrial Direct photo of: Davidson, NC associates volunteer at Moorseville Soup Kitchen
MSC Industrial Direct photo of: Light the Night Walk 2019
MSC Industrial Direct photo of: Learning & Organizational Development Team Members
MSC Industrial Direct photo of: Giving Tree December 2019
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MSC Industrial Direct Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Leader Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience


    I wanted to start off that I’m not 100% if this was an actual interview or this company was just seeing who was out there.

    I was pursued after working for a direct competitor by a recruiting firm who worked directly with the hiring manager at one point. I had a good offer but
    thought it wouldn’t hurt to listen so I did. I was on an extremely tight time frame due to travel as well, which I made known to every person I spoke to up front.

    I cleared my schedule. Had multiple calls and multiple emails with the recruiter, hiring manager, HR. I was told the hiring manager was going to be flying in the upcoming Friday because “he knew my timeline, loved my experience, thought I was great, didn’t want to lose me”....then dead silence. Not one person returned a call, email or text. I then get a voicemail from the recruiter telling me to take the other offer. Ya, that has been done weeks ago but thanks for the thumbs up and ok to move on!

    What makes this even more comical and reassuring that I made the right choice moving to another company is I work with this company’s team often. Had I been hired, I would have left due to the unprofessionalism and representation of their staff. Not what I’m used to and not what I want to be associated with.

    One of the first questions I was asked was do I know who MSC is and do you know what MRO is? My advice is please do your research. If I didn’t know my completion or the meaning of the industry I have been part of for years, I have much bigger issues.

    Interview Questions

See All 91 Interviews

MSC Industrial Direct Awards & Accolades

  • America's Best Large Employers, Forbes Magazine, 2017
  • B2B E-Commerce Player of the Year, IR Magazine, 2016
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Pledge to Thrive

Taking steps to prioritize employee well-being

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