Macy's Careers | Glassdoor

Find your next job here

Macy's Overview

Cincinnati, OH
10000+ employees
Company - Public (M)
Department, Clothing, & Shoe Stores
$10+ billion (USD) per year
Macy's, the largest retail brand of Macy's, Inc. (NYSE:M), delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and ... Read more

Company Updates

  • ONYX, our Employee Resource Group representing Blacks United in Leadership and Development, and more than 300 Macy’s Associates spent MLK Day volunteering. Our CEO Jeff Gennette spent the morning at a soup kitchen in Harlem, NY with ONYX leaders and other volunteers.

  • We are proud to announce that The American Heart Association has awarded Macy's its Gold Recognition for Workplace Health Achievement - the AHA's highest recognition for Workplace Health Achievement!

    Macy's, Inc. Earns American Heart Association's Highest Recognition

    At Macy's, we know that investing in the well-being of our talented workforce is one of the great strengths of our company. That's why we are proud to celebrate this important accolade. The American Heart Association's Gold Recognition award is based on the 2017 Workplace Health Achievement Index that identifies quality health programs in the workplace and company commitments to building a healthier workforce.

See AllSee All

Macy's – Why Work For Us?

Established in 1858, Macy’s is an iconic retailing brand with approximately 670 stores operating coast-to-coast, online at and a Macy’s shopping app for mobile devices. Beyond magical events such as the Macy’s Thanksgiving Day Parade, Fourth of July Fireworks and fashion extravaganzas, we deliver magical moments every day by surprising and delighting customers with unique and interesting fashion merchandise, engaging multi-platform shopping experiences, and offering advice and options that bring fashion ideas to life. It’s all part of the excitement that we’ve been creating for 150+ years.

Macy’s continues to bring new technology-based customer tools into their stores, so it was no surprise that Fast Company magazine named Macy’s, Inc. as one of the 10 most innovative retailers in the world in early 2014. Increasingly, our associates are using tablets and other hand-held devices for selling in departments such as fine jewelry and shoes, as well as for training and product knowledge. The Macy’s experience is delivered in stores, online and mobile devices, to fulfill the needs of our customers.

Learn more about us at and

At Macy’s, our greatest strength lies in the skill, judgment and talent of our people. Every day, a production of enormous magnitude takes place on our selling floors and behind the scenes, where our people bring the company’s strategic goals to life. Our priority of attracting, retaining and growing the most talented people in the retail industry has been and will continue to be our greatest advantage. Macy’s believes that different perspectives are important to our company, and we benefit greatly from the individual strengths of each associate.  With stores located in the most diverse markets in the nation, our strategic plan for diversity allows us to serve and connect with diverse customers, create a diverse workforce, foster an inclusive work environment where different perspectives are valued, and partners to share our time, talent, and resources with our communities.

We have a long-standing commitment to giving back to the communities where we work and live.  Macy’s contributions, leadership and volunteer efforts help to create strong energetic communities where both our customers and our employees can live and work well.   As a leading national retailer with a significant workforce, we have the opportunity to make a meaningful difference in improving the environment and do so by using resources more efficiently, providing eco-friendly products that meet customer expectations and striving to reduce our overall impact on the environment.

Our stores are where the ultimate magic of Macy’s comes to life – and our Store Associates are vital to delivering customer service that offers a distinctive shopping experience and drives sales results.

Store Associates help all the efforts of Merchants and Planning, Corporate Support and our Field Organization come together and pay off. That’s why our stores are ideal places to build partnerships and teams, and develop people as leaders.

In fact, a Store Associate position is a great way to explore the business of retail and discover the wide variety of career opportunities it has to offer. No wonder many of our executives began as part-time associates working through college, as interns, or even as seasonal associates.

Store Associate opportunities are often available in your community, or in a new community you’d like to call home. With over 800 stores and Furniture Galleries across the United States, as well as in Guam and Puerto Rico, Macy’s helps you build success where you prefer.

Macy’s Corporate Support structure is a single, unified organization serving our entire system nationwide. Our corporate opportunities far exceed the scope of what many people typically regard as “retail.” In fact, you may find opportunities in areas including Legal, Special Events and Community Affairs, Accounting, Copywriting, Real Estate and even Restaurant and Food Service.

Depending on the specific area of focus, certain corporate functions may be centralized in a particular location. For instance, Systems and Technology is based in Atlanta; Creative, Special Events/Cause Marketing and Operations in New York City; Human Resources in Cincinnati; and in San Francisco.

Macy's Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
703 Ratings
  • Featured Review

    Helpful (63)

    "Fantastic Company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Houston, TX
    Current Employee - Sales Manager in Houston, TX
    Positive Outlook
    Approves of CEO

    I have been working at Macy's full-time (More than a year)


    Macy's is RICH with tradition and heritage which makes you feel very proud to be a member of an American Icon. Macy's has a lot of power and weight in the industry which makes it fun to do your job. Macy's understands how important it is to truly focus on the customer and make "Magic" with everything you do. It isn't all about numbers, its about positive customer experiences which ultimately lead to results.


    Like any huge company, there are redundancies with jobs, which makes it difficult to get an answer to a problem or question. Although Macy's tries to move faster, due to the companies size, we often miss business opportunities that smaller competitors act quicker on. Macy's size and power is its greatest strength but also its greatest weakness.

    Advice to Management

    Macy's is a truly fun company to work for however Macy's executives (not all) have difficulty embracing change, especially tenured members, making it difficult to innovate.

See All 14,917 Reviews

Macy's Photos

Macy's photo of: NYC - Penn Office
Macy's photo of: Central Office Experience
Macy's photo of: Logistics Center
Macy's photo of: Credit and Customer Service
Macy's photo of: Stores Experience
Macy's photo of: Community Giving Event
See All PhotosSee All

Macy's Interviews



Getting an Interview

Getting an Interview





    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took a week. I interviewed at Macy's.


    I dressed in formal attire and wore all black with red. (when working for macy's one is allowed to wear one small color item and have all an black appearance)
    The interview was 30minutes to 1 hour and I was interviewed by the department manager. My interview went great and I was offered a job. From there I had a phone interview with the higher up Lancome employee (my bosses boss) and then a Skype interview with my future boss for the Lancome CM position. I was hired within 3 days.

    Interview Questions

    • When have you had to interact with a team and how did you work well with others?   1 Answer
See All 6,278 Interviews

Macy's Awards & Accolades

  • Gold Workplace Health Achievement, The American Heart Association, 2017
  • Top 25 Companies for Women Technologists, The Anita Borg Institute, 2017
  • America's Top Corporations for Women's Business Enterprises, Women’s Business Enterprise National Council (WBENC), 2016
  • 50 Best Companies for Diversity, Black Enterprise, 2016
  • Best Places to Work for LGBT Equality, Human Rights Campaign’s (HRC) Corporate Equality Index, 2016
See More

Work at Macy's? Share Your Experiences

  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate