Working at Macy's Technology | Glassdoor

Macy's Technology Overview

Cincinnati, OH
10000+ employees
Subsidiary or Business Segment
$10+ billion (USD) per year
At Macy’s, our Technology teams develop, manage, test, and work with everything Macy’s has to offer. From groundbreaking in-store systems and sophisticated, high level data management to the mega-volume online marketplace our eCommerce sites represent, our ... Read more

Mission: Our mission is simple: stay driven, and set the pace in retail technology. With a major online selling site to support in, our scalable architecture has had to be continually upgraded and expanded, constantly growing in order to process the highest volume transactions ... Read more

Company Updates

  • Last week, our CEO Jeff Gennette kicked off a series of Town Halls with a visit to our San Francisco offices. This was an opportunity for Jeff to listen and learn from our colleagues about their work, our culture, and how our strategy comes to life each day. Thank you to our San Francisco colleagues for hosting a fantastic event!

  • This year, we sponsored the Code Black Tech Gala bringing together Bay Area tech companies to recognize individuals and organizations making a difference in communities of color. ONYX, our employee resource group focused on empowering black Associates, had the opportunity to nominate YesWeCode as Nonprofit of the Year.

See AllSee All

Macy's Technology – Why Work For Us?

Established in 1858, Macy’s is an iconic retailing brand with approximately 670 stores operating coast-to-coast, online at and a shopping app for mobile devices. Now, picture yourself in a workplace that combines the exciting feel of a start-up with the heritage of a 150+ year old retail icon. A place that embraces an entrepreneurial spirit, backed by the stability of a major corporation. A fast-paced, agile, creative and highly collaborative company with a melting pot of talented, innovative employees.

Long recognized in the retail industry for its leadership position, Macy’s Technology located in San Francisco, CA and John’s Creek, GA embraces innovation that engages and improves our customers’ experiences.

We work alongside stores, corporate and merchandise vendors to identify new opportunities and help grow our reputation as leader in retail technology. L2, a think tank for digital innovation, named Macy’s and Bloomingdale’s among its Top 10 retailers in Digital IQ, based on digital competency and mastery of mobile and social platforms.We’re constantly improving our omnichannel strategy to offer customers more products, in more ways, faster than ever before.

Learn more about us at and

If you’re constantly looking to learn and expand your horizons, you’ll love working here. Roles are ever-evolving and a particular job today will be different six months from now. Our employees often shadow their colleagues in other departments, gaining exposure to different skills. Each employee is listened to and respected – and encouraged to grow. Our Learning and Development team is dedicated to supporting your advancement, both personally and professionally. Whenever possible, we prefer to promote from within.

We believe great leadership sets us apart, and we have a robust course list to support you as a leader of others or as an individual contributor. Our Leadership curriculum is designed to help you achieve your goals. You can continually learn to enhance your leadership effectiveness, sharpen your collaboration and communication skills, improve your coaching skills, help others develop in their careers and more. Our annual Leadership Performance Review process provides a forum to talk about your career aspirations and develop a plan to get you there. We also encourage participation in various industry conferences to keep you (and us) on the bleeding edge of new technology. What’s more, our Learning and Development program offers specifics in technology career pathing, technology-focused onboarding, and Subject Matter expert training.

 Interested in learning more?    Visit and

We work hard but believe we’ve had great success because we also have fun together. From summer picnics in to our annual holiday celebration, we celebrate our successes outside of the office with teambuilding events during the year.  The culture of Macy’s Technology is as interesting and fun as our people. Our You Count Committee (YCC) works year round to create an inclusive and dynamic work environment.

Our Make Magic recognition programs allow employees to recognize their peers throughout the year. We provide each person with a portal page where they can send thank you/congratulations notes, tell a story to recognize others or acknowledge a milestone. We also have annual, quarterly and “on the spot” recognitions.

One of our most popular initiatives is It’s Your Time Summer Hours program that allows employees to leave as early as 1 p.m. on Fridays during the summer season. It begins the Friday before Memorial Day and continues through the Friday before Labor Day.

Our Partners in Time volunteer program has been recognized nationally, receiving the Points of Light/Hands On Network “Award for Excellence in Workplace Volunteerism.” This is a grass roots program that allows employees to decide where to apply their time and energy in giving back to the community.

 Interested in learning more?    Visit and

Macy's Technology Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Macy's Technology CEO Jeff Gennette
Jeff Gennette
29 Ratings
  • "Receiving"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee


    Great company and great managers


    Not enough hours during the week

See All 451 Reviews

Macy's Technology Photos

Macy's Technology photo of: Town Hall Meeting
Macy's Technology photo of: Town Hall Meeting
Macy's Technology photo of: Macy's Hackathon
Macy's Technology photo of: Town Hall Meeting
Macy's Technology photo of: Town Hall Meeting
Macy's Technology photo of: Town Hall Meeting
See All PhotosSee All

Macy's Technology Interviews



Getting an Interview

Getting an Interview





    Associate Producer Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    I applied through an employee referral. The process took 6 days. I interviewed at Macy's Technology.


    Phone interview with recruiter, followed by in-person interview. The recruiter, calling in from home that day, gave me a list of people I would speak with, which turned out not to quite match the list of people I actually spoke with. The senior person among the group left part way through the interview. One person asked mostly "tell me about a time when" questions and those went very well. Although they did not specify this, I got the feeling they wanted someone with a software engineering background (which I do not have). Following the in-person interview, the company has not contacted me in any way, even to tell me that they do not intend to make me an offer.

    Interview Questions

See All 79 Interviews

Macy's Technology Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Macy's Technology? Share Your Experiences

Macy's Technology
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate