Working at Macy's Technology | Glassdoor

Macy's Technology Overview

Cincinnati, OH
10000+ employees
Subsidiary or Business Segment
Information Technology
$10+ billion (USD) per year
Macy’s Technology provides operational electronic data processing and management information services to all of the company’s operations. It develops and supports an integrated line of high-performance retail, e-commerce, knowledge management, and data ... Read more

Company Updates

  • We're committed to diversity on all fronts, it was an honor to celebrate with leaders from across the nation!

    Macy's celebration of diversity is a win for Black women in power

    Macy's new CEO Jeff Gennette was surrounded by a powerful group, a benefit of his predecessor's Terry Lundgren's hard work and the relationships he's built in the African American and other minority communities. The retailer's chief diversity officer William Hawthorne III, Esq.

  • The Macy's family is proud to announce Jeff Gennette as our new Chief Executive Officer. Congratulations Jeff!!

    Macy's, Inc. Board of Directors Elects Jeff Gennette Chief Executive Officer

    CINCINNATI--(BUSINESS WIRE)-- Macy's, Inc. (NYSE:M) today announced that its board of directors has unanimously elected Jeff Gennette chief executive officer, effective today. As previously announced, Gennette succeeds Terry J. Lundgren, who will continue as executive chairman. This Smart News Release features multimedia. View the full release here: "Jeff will be a terrific CEO for Macy's, Inc.

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Macy's Technology – Why Work For Us?

Established in 1858, Macy’s is an iconic retailing brand with approximately 670 stores operating coast-to-coast, online at and a shopping app for mobile devices. Now, picture yourself in a workplace that combines the exciting feel of a start-up with the heritage of a 150+ year old retail icon. A place that embraces an entrepreneurial spirit, backed by the stability of a major corporation. A fast-paced, agile, creative and highly collaborative company with a melting pot of talented, innovative employees.

Long recognized in the retail industry for its leadership position, Macy’s Technology located in San Francisco, CA and John’s Creek, GA embraces innovation that engages and improves our customers’ experiences.

We work alongside stores, corporate and merchandise vendors to identify new opportunities and help grow our reputation as leader in retail technology. L2, a think tank for digital innovation, named Macy’s and Bloomingdale’s among its Top 10 retailers in Digital IQ, based on digital competency and mastery of mobile and social platforms.We’re constantly improving our omnichannel strategy to offer customers more products, in more ways, faster than ever before.

Learn more about us at and

If you’re constantly looking to learn and expand your horizons, you’ll love working here. Roles are ever-evolving and a particular job today will be different six months from now. Our employees often shadow their colleagues in other departments, gaining exposure to different skills. Each employee is listened to and respected – and encouraged to grow. Our Learning and Development team is dedicated to supporting your advancement, both personally and professionally. Whenever possible, we prefer to promote from within.

We believe great leadership sets us apart, and we have a robust course list to support you as a leader of others or as an individual contributor. Our Leadership curriculum is designed to help you achieve your goals. You can continually learn to enhance your leadership effectiveness, sharpen your collaboration and communication skills, improve your coaching skills, help others develop in their careers and more. Our annual Leadership Performance Review process provides a forum to talk about your career aspirations and develop a plan to get you there. We also encourage participation in various industry conferences to keep you (and us) on the bleeding edge of new technology. What’s more, our Learning and Development program offers specifics in technology career pathing, technology-focused onboarding, and Subject Matter expert training.

 Interested in learning more? Visit and

We work hard but believe we’ve had great success because we also have fun together. From summer picnics in to our annual holiday celebration, we celebrate our successes outside of the office with teambuilding events during the year.  The culture of Macy’s Technology is as interesting and fun as our people. Our You Count Committee (YCC) works year round to create an inclusive and dynamic work environment.

Our Make Magic recognition programs allow employees to recognize their peers throughout the year. We provide each person with a portal page where they can send thank you/congratulations notes, tell a story to recognize others or acknowledge a milestone. We also have annual, quarterly and “on the spot” recognitions.

One of our most popular initiatives is It’s Your Time Summer Hours program that allows employees to leave as early as 1 p.m. on Fridays during the summer season. It begins the Friday before Memorial Day and continues through the Friday before Labor Day.

Our Partners in Time volunteer program has been recognized nationally, receiving the Points of Light/Hands On Network “Award for Excellence in Workplace Volunteerism.” This is a grass roots program that allows employees to decide where to apply their time and energy in giving back to the community.

Interested in learning more? Visit and

Macy's Technology Reviews

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Jeff Gennette
6 Ratings
  • Featured Review

    "Best Retail Company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA
    Positive Outlook
    Approves of CEO


    Very good colleagues.
    Work environment is really great.
    No bossy culture.
    Awesome work/life balance.
    Work from home facility


    No negatives at all in the company.

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Macy's Technology Photos

Macy's Technology photo of: San Francisco Office
Macy's Technology photo of: San Francisco Office
Macy's Technology photo of: Johns Creek Campus - Boardroom
Macy's Technology photo of: San Francisco Office
Macy's Technology photo of: San Francisco Office
Macy's Technology photo of: Macy's Technology Lobby
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Macy's Technology Interviews



Getting an Interview

Getting an Interview





    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at Macy's Technology.


    Interview process was straight-forward. Behavioral Questions that attempt to gauge your character in previous positions you may have had. Charm will get through the interview. Position was for seasonal employment. Everyone gets hired.

    Interview Questions

    • Give me a scenario in your pas job where you exemplified qualities of X, Y and Z.   Answer Question
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Macy's Technology Awards & Accolades

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