Working at Macy's Technology | Glassdoor

Macy's Technology Overview

Cincinnati, OH
10000+ employees
Subsidiary or Business Segment
$10+ billion (USD) per year
At Macy’s, our Technology teams develop, manage, test, and work with everything Macy’s has to offer. From groundbreaking in-store systems and sophisticated, high level data management to the mega-volume online marketplace our eCommerce sites represent, our ... Read more

Mission: Our mission is simple: stay driven, and set the pace in retail technology. With a major online selling site to support in, our scalable architecture has had to be continually upgraded and expanded, constantly growing in order to process the highest volume transactions ... Read more

Company Updates

  • Congratulations to Macy's, Inc. Chairman and CEO Jeff Gennette, who was named Executive of the Year by Retail Dive. “Gennette's vision, which included the acquisition of pop-up store concept Story, as well as a minority stake investment in tech retail concept b8ta, has so far helped the iconic retailer reimagine its purpose for customers in a new era for department stores.”

    Executive of the Year: Jeff Gennette, Macy's

    I know what's really right at Macy's, and I know what doesn't need to get fixed at Macy's. And I know what's wrong and where we need to attack. Jeff Gennette worked his way up the Macy's food chain from his first role as an executive trainee at Macy's West in San Francisco in 1983.

  • In honor of World AIDS Day, Macy's supported San Francisco’s annual Light in the Grove event at the National AIDS Memorial Grove, where 600+ guests came together to remember the lives lost to AIDS, inspire healing, and convey a message of hope for future generations. #WAD2018

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Macy's Technology – Why Work For Us?

Established in 1858, Macy’s is an iconic retailing brand with approximately 670 stores operating coast-to-coast, online at and an award-winning mobile shopping app. Picture yourself in a workplace that combines the exciting feel of a start-up with the heritage of a 150+year old retail icon. A fast-paced, agile, creative and highly collaborative company with a melting pot of talented, innovative employees. We're constantly searching for new ways to push the boundaries of e-commerce while inspiring unique thinking, innovative ideas, and driving impact throughout our business. 

As a long-recognized leader in the retail industry, our technology hubs in San Francisco, CA and Atlanta, GA embrace innovation that engage and improve our customers’ experiences.

We work alongside stores, corporate and merchandise vendors to identify new opportunities and help us lead the digitization of retail. L2, a think tank for digital innovation, named Macy’s and Bloomingdale’s among its Top 10 retailers in Digital IQ, based on digital competency and mastery of mobile and social platforms.

We’re powered by our customers and dedicated to providing seamless and convenient shopping experiences across both digital and physical channels. We created the curve in retail technology, and now it's our job to stay ahead of it.

Learn more at or

Help us shape the future of technology. Be engaged. Be empowered. Be yourself. 

Our passion for teamwork and creative thinking push forward innovative ideas and help bring them to life. Simply put, our culture defines our brand. Our culture allows you to bring your whole self to work. We want you to be authentic, be unique and be your best self.

Our different backgrounds and unique perspectives allow us to challenge and inspire each other; it’s how we learn and grow. Women represent more than 75% of the Macy’s, Inc. workforce and approximately 64% of management-level executives. Minorities represent more than 59% of our associate team and 36% of our management team. We were recognized as a best place to work for LGBT equality by the Human Rights Campaign’s Corporate Equality Index. Hispanic Business ranked us in the top 10 of their Diversity Elite list for our commitment to Hispanic hiring, promotion, marketing and philanthropy.

At Macy's, you'll thrive if you want to get better every day and own your role. We're committed to making an impact, building organizational trust and driving forward the future of technology. 

We created the curve in retail, and now it’s our job to stay ahead of it. Our goal is simple: stay driven and continue to lead the digitization of retail. 

Interested in joining our amazing team?

Learn more and apply at or

Let's build your career. We're committed to making a difference and leading the future of retail. Our career opportunities are ever-evolving from day one, you'll not only make a contribution, you'll face new challenges and learn. All of our colleagues are listened to and respected – and encouraged to grow.

Our Learning and Development team is dedicated to supporting your advancement, both personally and professionally. Whenever possible, we prefer to promote from within.

We believe great leadership sets us apart, and we have a robust course list to support you as a leader of others or as an individual contributor. Our Leadership curriculum is designed to help you achieve your goals. You can continually learn to enhance your leadership effectiveness, sharpen your collaboration and communication skills, improve your coaching skills, help others develop in their careers and more. Our annual Leadership Performance Review process provides a forum to talk about your career aspirations and develop a plan to get you there. We also encourage participation in various industry conferences to keep you (and us) on the bleeding edge of new technology. What’s more, our Learning and Development program offers specifics in technology career pathing, technology-focused onboarding, and Subject Matter expert training. Together. We're better. 

Interested in learning more? Visit and

Macy's Technology Reviews

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Macy's Technology CEO Jeff Gennette
Jeff Gennette
38 Ratings
  • Featured Review

    "GVP Engineering"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Macy's Technology full-time (More than 10 years)


    Technical projects are compelling and funded well.


    Retail industry experiencing changes, so organizational change/churn continues.

See All 467 Reviews

Macy's Technology Photos

Macy's Technology photo of: Folsom Office
Macy's Technology photo of: Folsom Office
Macy's Technology photo of: Folsom Office
Macy's Technology photo of: Folsom Office
Macy's Technology photo of: Folsom Office
Macy's Technology photo of: Folsom Office
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Macy's Technology Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Associate Producer Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    I applied through an employee referral. The process took 6 days. I interviewed at Macy's Technology.


    Phone interview with recruiter, followed by in-person interview. The recruiter, calling in from home that day, gave me a list of people I would speak with, which turned out not to quite match the list of people I actually spoke with. The senior person among the group left part way through the interview. One person asked mostly "tell me about a time when" questions and those went very well. Although they did not specify this, I got the feeling they wanted someone with a software engineering background (which I do not have). Following the in-person interview, the company has not contacted me in any way, even to tell me that they do not intend to make me an offer.

    Interview Questions

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Macy's Technology Awards & Accolades

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