I have been working at Madison Concourse Hotel part-time (More than 3 years)
Approachable management that listen to their staff, friendly work environment. Fast paced at times, upscale environment promotes outstanding customer service
they do prefer to hire experienced management, so there isn't much opportunity for increased responsibility
Advice to Management
continue to respect and appreciate your employees
I applied through an employee referral. The process took a week. I interviewed at Madison Concourse Hotel (Madison, WI) in June 2012.
Pretty straightforward. This company advertises vacancies on Craigslist. You submit yout application, HR reaches out to you, and schedules a phone interview. If that's sucessful, you're brought in for a interview with a manager from the department. Most of the questions are pretty behavioral. They ask for instances when you've been able to give exceptional customer service, etc.
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