Mission: We create thriving local economies by bringing businesses and their customers closer together, helping them discover community.
This Valentine’s Day, fall in love with a heartwarming proposal story from two of Main Street Hub’s photographers and our small business customer that helped make it happen:
We have officially broken ground! So excited to begin construction on our new HQ in Austin. Learn more about our expansion on our blog: http://glassdoor.com/slink.htm?key=vQ74Y
Main Street Hub is marketing platform for local businesses. Utilizing our proprietary technology, we integrate social media, customer reviews, and email marketing to help local businesses get more customers and keep them coming back, while saving them valuable time. Backed by leading investors, Main Street Hub provides an essential service for local businesses and has been named one Inc.'s fastest-growing companies in the U.S.
Headquartered in Austin, Texas, Main Street Hub was founded in 2010 and has grown to a team of over 600 colleagues. Our dedicated, talented team has made us one of Austin Business Journal's Best Places to Work in Central Texas by the Austin Business Journal one of Austin American-Statesman's Top Workplaces.
We’re trusted by over 10,000 small business owners who rely on us to take care of them -- and their customers -- online by spreading word of mouth, extending their customer service, and managing their online reputation. We bring together a mix of writers, designers, and tech experts to drive growth and take social media off their plate — for good.
Take a look at how we help our local business customers build relationships with their online communities:
We are passionate about helping local businesses succeed and we believe that our culture is the foundation that helps us do that. These are the values that shape our culture:
We treat customers and prospective customers like the local heroes that they are.
We ensure that each of our actions is in the best interests of our team, our company and our customers.
We commit ourselves to continuously improving our performance and pushing through our comfort barriers.
We hold ourselves accountable for our choices and results.
We lift up our customers and teammates, through positivity, confidence and graciousness.
We know candor and constructive dissent are critical to our success.
We each represent Main Street Hub through our decisions and actions.
We believe that a strong culture starts with a strong team. Main Street Hub is for people who want to accelerate their careers while contributing to something greater than themselves.
If you're passionate about helping small businesses, thrive in a culture where people love coming to work, and are ready to work hard alongside bright, talented team members, then we'd love to meet you!
All of our perks and benefits help us attract and retain outstanding colleagues, who will in turn do great work for our local business customers.
Here are some of our perks and benefits:
I have been working at Main Street Hub full-time (More than a year)
- Excellent management team; smart, strategic, thoughtful, humble
- Strong, values-driven, no BS culture
- Teammates and co-workers who are bought in and have each other's backs
- Family-friendly, supportive of employees having a life outside of the office
- Massive opportunity
If you are a hard-working, intellectually honest, results-driven team player - this is where you want to work. I turned down offers from several other startups in town to join this team and I have not once regretted that decision.
Honestly don’t have much to say regarding cons. One thing might be to keep working on bringing the Sales teams and the other parts of the organizations together more often; sometimes the separate offices can be a challenge.
Advice to Management
More of the same. Let’s keep after it - hiring great people and staying 110% focused on what’s best for our customers and our employees.
I applied online. The process took a week. I interviewed at Main Street Hub (Austin, TX) in February 2018.
Just like any interview they start off with a phone interview to get a feel for your personality. Once they go over the basics of what the position they are looking to fill they either will ask for a follow up formal interview in person or they'll get back to you. I had the pleasure of being asked to come in to the office.