Main Street Hub Pay & Benefits | Glassdoor

Main Street Hub Overview

Austin, TX
501 to 1000 employees
2010
Company - Private
Information Technology
Unknown / Non-Applicable
Main Street Hub is the voice of more local businesses than any other company. Utilizing our proprietary technology, we offer a unique “do-it-for-you” marketing platform that integrates social media, customer reviews, web, and email marketing to help local ... Read more

Mission: We create thriving local economies by bringing businesses and their customers closer together, helping them discover community.

Company Updates

  • Get to know Associate Product Manager Kate Hrdina, and learn how she transitioned from our Content Team to our Product Team in part three of Hubsters Makin' Moves:

    Hubsters Makin' Moves: Kate Hrdina, Associate Product Manager

    When Kate Hrdina moved to Austin to join the Main Street Hub Team, she was excited to have the opportunity to give back to local businesses?-?like the one her father owned for 34 years. Over her past three years with the company, she's made an impact on our customers in more ways than one.

  • Each of our customers can confidently sit back and let us take care of their social media and review platforms! We focus on running their online presence so they can focus on running their business. Learn more in Episode 4 of the Main Street Hub Customer Journey:

    The Main Street Hub Customer Journey: We Do It For You

    Each of our customers can confidently sit back and let us take care of their social media and review platforms! We focus on running their online presence so they can focus on running their business. Learn more in Episode 4 of the Main Street Hub Customer Journey! Miss Episode 3?

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Main Street Hub – Why Work For Us?


Main Street Hub is the voice of more local businesses than any other company. Our “do-it-for-you” marketing platform combines social media, web, mobile and email marketing to connect local businesses with new and existing customers in their communities to get more people in the door and keep them coming back. Our team of dedicated, bright, positive people from all backgrounds is on a mission to help local economies thrive.

Backed by leading investors, Main Street Hub was founded in 2010 and has grown to a team of over 500 colleagues with offices in both Austin, Texas and New York. Main Street Hub provides an essential service for local businesses and has been named one of the fastest growing private companies in the U.S. by Inc. Magazine, the fastest growing startup in Austin by the Austin Business Journal, and a Top Workplace by the Austin American-Statesman. Main Street Hub currently has more than 7,000 local business customers and has published more than 8 million messages across the web. 

Main Street Hub Sales Team ATX from Main Street Hub on Vimeo.


Main Street Hub Sales Team NYC from Main Street Hub on Vimeo.

The full-service approach

Our full-service, "do-it-for-you" marketing platform integrates social media, web, mobile and email marketing to help local businesses get more customers and keep them coming back, while saving time. Using our proprietary technology, our world-class team, and our history of having published millions of messages on behalf of local businesses, we’re able to develop authentic, engaging strategies for each one of our customers.

We understand that many local businesses don’t have the time and resources to effectively market their businesses online. That’s why we combine one-of-a-kind technology, data-driven expertise and an experienced team to deliver amazing results for our customers. It’s like having your own team of marketing experts at a fraction of the cost. We are proud to work with more than 7,000 across the country. Take a look at how our product works:

Main Street Hub from Main Street Hub on Vimeo.

Our Culture and Values

We are passionate about helping local businesses succeed and we believe that our culture is the foundation that helps us do that. These are the values that shape our culture:

  • Reverence for local business

    We treat customers and prospective customers like the local heroes that they are.

  • Win-Win-Win

    We ensure that each of our actions is in the best interests of our team, our company and our customers.

  • Challenge ourselves

    We commit ourselves to continuously improving our performance and pushing through our comfort barriers.

  • Take ownership

    We hold ourselves accountable for our choices and results.

  • Elevate others

    We lift up our customers and teammates, through positivity, confidence and graciousness.

  • Speak up

    We know candor and constructive dissent are critical to our success.

  • I am Main Street Hub

    We each represent Main Street Hub through our decisions and actions.

Our ideal candidates are passionate about helping local businesses. 

We believe that a strong culture starts with a strong team. Main Street Hub is for people who want to accelerate their careers while contributing to something greater than themselves.

If you're passionate about partnering with local businesses to help them succeed, thrive in a culture where people love coming to work and want to be a part of something big, then we'd love to meet you!

Apply here to be a part of our growing team in Austin, TX and New York City.



Benefits

We invest in our team members in order to attract the very best. These are a few examples of how we invest every day in our incredible 500+ colleagues: 

  • Three weeks paid time off, plus holidays
  • 100% paid medical, dental, and vision insurance for employees, and 50% of premiums paid for dependents
  • Stock options
  • 401(k) plan
  • Excellent discounts on gym memberships
  • Catered breakfast every Monday
  • Free snacks and stocked fridges
  • Local beer on tap
  • Professional development and experience working at one of the fastest growing startups in the country

Main Street Hub Reviews

3.5
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Main Street Hub Co-CEOs Andrew Allison; Matt Stuart
Andrew Allison; Matt Stuart
271 Ratings
  • Featured Review

    "Tremendous Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time (More than a year)

    Pros

    - Excellent management team; smart, strategic, thoughtful, humble
    - Strong, values-driven, no BS culture
    - Teammates and co-workers who are bought in and have each other's backs
    - Family-friendly, supportive of employees having a life outside of the office
    - Massive opportunity

    If you are a hard-working, intellectually honest, results-driven team player - this is where you want to work. I turned down offers from several other startups in town to join this team and I have not once regretted that decision.

    Cons

    Honestly don’t have much to say regarding cons. One thing might be to keep working on bringing the Sales teams and the other parts of the organizations together more often; sometimes the separate offices can be a challenge.

    Advice to Management

    More of the same. Let’s keep after it - hiring great people and staying 110% focused on what’s best for our customers and our employees.

See All 384 Reviews

Main Street Hub Photos

Main Street Hub photo of: Content Team
Main Street Hub photo of: Main Street Hub Gives Back
Main Street Hub photo of: People Team
Main Street Hub photo of: Product and Engineering
Main Street Hub photo of: Sales and Marketing
Main Street Hub photo of: Our Executive Assistants
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Main Street Hub Interviews

Experience

Experience
54%
21%
24%

Getting an Interview

Getting an Interview
61%
19%
10%
3
2
1
0

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Social Media Community Manager Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1+ week. I interviewed at Main Street Hub (Austin, TX) in August 2017.

    Interview

    I had a referral from a current employee, so my interview process may have been quicker than most.

    Within 48 hours after applying, I received an email invite for a phone interview with a recruiter. The 30 min. phone interview was general personality and work ethic questions, and gave a rundown of the position, compensation, and expectations. At the end of the call I was told I would receive a "work product" via email to complete.

    The work product had multiple parts: Yelp reviews to respond to, original social media content to create, an existing social media post to critique, tweets from potential customers to engage with, and a blurb about a brand with good social media to write.

    Two days later I received another email saying they'd like to bring me into the office to interview with the recruiter and the head of the content team. I asked for feedback from the work product and received it quickly.

    The in-person interview was roughly 90 minutes, and included an office tour. The recruiter was very friendly and playful and made the entire process feel welcoming and casual. She asked more in-depth personality and work ethic questions, again to ensure I'd be a good fit for the company and vice versa. The head of content was also very friendly and easy to connect with. She asked more challenging questions that were focused on specific past examples of stress management, team building, giving and receiving feedback, and handling weaknesses.

    Within 48 hours I was asked for a reference list, and within 24 hours of that I was sent an offer letter and breakdown of benefits options.

    My entire interview process lasted a week and a half and there was regular communication via email with the recruiter, who was very helpful and friendly.

    Interview Questions

    • If we spoke with your previous coworkers, what would they say about you?   Answer Question
    • How does Main Street Hub fit in with your long-term goals?   Answer Question
    • How are you currently working to better yourself?   Answer Question
See All 218 Interviews

Main Street Hub Awards & Accolades

  • Best Places to Work, Austin Business Journal, 2016
  • Top Workplace, Austin American-Statesman, 2015
  • Entrepreneur of the Year® Finalists, Ernst & Young (E&Y), 2014
  • Fastest Growing Private Company in America, Inc 500, Inc Magazine, 2014
  • Fast 50, Austin Business Journal, 2014
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