Main Street Hub Pay & Benefits | Glassdoor

Main Street Hub Overview

Austin, TX
501 to 1000 employees
2010
Company - Private
Information Technology
Unknown / Non-Applicable
Main Street Hub is the voice of more local businesses than any other company. Utilizing our proprietary technology, we offer a unique “do-it-for-you” marketing platform that integrates social media, customer reviews, web, and email marketing to help local ... Read more

Mission: We create thriving local economies by bringing businesses and their customers closer together, helping them discover community.

Company Updates

  • Are you familiar with the dos and don'ts of protecting your small business' reputation online? Learn how to look your best on every platform in this MarketingBitz article by Emma Vaughn, who heads up our Local Outreach:

    Dos and Don'ts: Protecting Your Small Business Online

    When you're marketing your small business online, you want to look your best on every platform. Whether you're responding to reviews on sites like Yelp, Google, and TripAdvisor, or keeping up with your comments, mentions, and reviews on social media, it's important to be authentic to your voice, while keeping your current and future customers in mind.

  • Thanks for the feature, Built In Austin!

    More than a job: 7 Austin tech companies where you can launch a career

    It's time to take your career to the next level, and you need look no further than Austin tech. Check out these seven fast-growing tech companies just waiting to get their eyes on your resume. Happy huntin'! What they do: Social Solutions develops case management and data analytics software that supports nonprofit and government sectors.

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Main Street Hub – Why Work For Us?


Main Street Hub is the voice of more local businesses than any other company. Our “do-it-for-you” marketing platform combines social media, web, mobile and email marketing to connect local businesses with new and existing customers in their communities to get more people in the door and keep them coming back. Our team of dedicated, bright, positive people from all backgrounds is on a mission to help local economies thrive.

Backed by leading investors, Main Street Hub was founded in 2010 and has grown to a team of over 500 colleagues with offices in both Austin, Texas and New York. Main Street Hub provides an essential service for local businesses and has been named one of the fastest growing private companies in the U.S. by Inc. Magazine, the fastest growing startup in Austin by the Austin Business Journal, and a Top Workplace by the Austin American-Statesman. Main Street Hub currently has more than 7,000 local business customers and has published more than 8 million messages across the web. 

Main Street Hub Sales Team ATX from Main Street Hub on Vimeo.


Main Street Hub Sales Team NYC from Main Street Hub on Vimeo.

The full-service approach

Our full-service, "do-it-for-you" marketing platform integrates social media, web, mobile and email marketing to help local businesses get more customers and keep them coming back, while saving time. Using our proprietary technology, our world-class team, and our history of having published millions of messages on behalf of local businesses, we’re able to develop authentic, engaging strategies for each one of our customers.

We understand that many local businesses don’t have the time and resources to effectively market their businesses online. That’s why we combine one-of-a-kind technology, data-driven expertise and an experienced team to deliver amazing results for our customers. It’s like having your own team of marketing experts at a fraction of the cost. We are proud to work with more than 7,000 across the country. Take a look at how our product works:

Main Street Hub from Main Street Hub on Vimeo.

Our Culture and Values

We are passionate about helping local businesses succeed and we believe that our culture is the foundation that helps us do that. These are the values that shape our culture:

  • Reverence for local business

    We treat customers and prospective customers like the local heroes that they are.

  • Win-Win-Win

    We ensure that each of our actions is in the best interests of our team, our company and our customers.

  • Challenge ourselves

    We commit ourselves to continuously improving our performance and pushing through our comfort barriers.

  • Take ownership

    We hold ourselves accountable for our choices and results.

  • Elevate others

    We lift up our customers and teammates, through positivity, confidence and graciousness.

  • Speak up

    We know candor and constructive dissent are critical to our success.

  • I am Main Street Hub

    We each represent Main Street Hub through our decisions and actions.

Our ideal candidates are passionate about helping local businesses. 

We believe that a strong culture starts with a strong team. Main Street Hub is for people who want to accelerate their careers while contributing to something greater than themselves.

If you're passionate about partnering with local businesses to help them succeed, thrive in a culture where people love coming to work and want to be a part of something big, then we'd love to meet you!

Apply here to be a part of our growing team in Austin, TX and New York City.



Benefits

We invest in our team members in order to attract the very best. These are a few examples of how we invest every day in our incredible 500+ colleagues: 

  • Three weeks paid time off, plus holidays
  • 100% paid medical, dental, and vision insurance for employees, and 50% of premiums paid for dependents
  • Stock options
  • 401(k) plan
  • Excellent discounts on gym memberships
  • Catered breakfast every Monday
  • Free snacks and stocked fridges
  • Local beer on tap
  • Professional development and experience working at one of the fastest growing startups in the country

Main Street Hub Reviews

3.5
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Main Street Hub Co-CEOs Andrew Allison; Matt Stuart
Andrew Allison; Matt Stuart
272 Ratings
  • Featured Review

    "Tremendous Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Main Street Hub full-time (More than a year)

    Pros

    - Excellent management team; smart, strategic, thoughtful, humble
    - Strong, values-driven, no BS culture
    - Teammates and co-workers who are bought in and have each other's backs
    - Family-friendly, supportive of employees having a life outside of the office
    - Massive opportunity

    If you are a hard-working, intellectually honest, results-driven team player - this is where you want to work. I turned down offers from several other startups in town to join this team and I have not once regretted that decision.

    Cons

    Honestly don’t have much to say regarding cons. One thing might be to keep working on bringing the Sales teams and the other parts of the organizations together more often; sometimes the separate offices can be a challenge.

    Advice to Management

    More of the same. Let’s keep after it - hiring great people and staying 110% focused on what’s best for our customers and our employees.

See All 386 Reviews

Main Street Hub Photos

Main Street Hub photo of: Content Team
Main Street Hub photo of: Main Street Hub Gives Back
Main Street Hub photo of: People Team
Main Street Hub photo of: Product and Engineering
Main Street Hub photo of: Sales and Marketing
Main Street Hub photo of: Our Executive Assistants
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Main Street Hub Interviews

Experience

Experience
54%
21%
24%

Getting an Interview

Getting an Interview
62%
19%
10%
3
2
1
0

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Account Manager Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Main Street Hub (Austin, TX) in September 2017.

    Interview

    The entire process moved very quickly, from application to offer letter, it took about a week and a half (I had an internal reference which may have moved my application through quicker). Two days after I submitted an online application a recruiter reached out to set up a 30 minute phone interview for later that day. We discussed the role and expectations of an account manager, reasoning for my interest in the company and salary/commission. After my initial phone interview I took an online assessment which measured logic/reasoning skills and personality compatibility. I received my results from the recruiter within minutes of submitting my assessment. I then moved on to another 30 minute phone interview the following day with a hiring manager who asked about my work ethic and past experiences (basically elevator pitch). Within an hour of my second phone interview the recruiter reached out to set up an on-site tour and final interview with a customer success manager. The final interview was more challenging than the previous two phone interviews. Be sure to know all the responsibilities of the role you're applying for, they will quiz you on it. The manager will play out a few scenarios to assess your communication skills in which he will play a dissatisfied customer and you're the account manager attempting to retain his business. A few hours after my on-site interview the recruiter reached out for references, who were all contacted within 24 hours. The next day I received a call with my offer. Overall, it was a very smooth interview process, just be sure to be prepared and do your research on the company's values and services.

    Interview Questions

    • Tell me about a time you had an unhappy customer and how did you handle it?   Answer Question
    • Why did you choose to apply to Main Street Hub and specifically this role?   Answer Question
    • What is a question you wish we would have asked you during your interview?   Answer Question
See All 221 Interviews

Main Street Hub Awards & Accolades

  • Best Places to Work, Austin Business Journal, 2016
  • Top Workplace, Austin American-Statesman, 2015
  • Entrepreneur of the Year® Finalists, Ernst & Young (E&Y), 2014
  • Fastest Growing Private Company in America, Inc 500, Inc Magazine, 2014
  • Fast 50, Austin Business Journal, 2014
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Work at Main Street Hub? Share Your Experiences

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