We love that we are partnered with OASIS FOR YOUTH, an organization that helps young people dealing with homelessness. Check out some of our team member's success stories!
Whether operating a ride or coordinating special events, our goal as a company is to create unforgettable experiences for our guests. That can start with something as simple as putting a smile on someone’s face. With over 40 Million annual guests visiting Mall of America® each year, we acknowledge that it is many of our guests first time visiting the Mall. It is with this knowledge that we aim to make each encounter a special one. Our teams do this by taking ownership and responsibility over their designated areas, collaboratively working with one another and with other departments, continuously engaging and growing in communication with guests and performing tasks with passion and drive. We desire to Make Someone Happy each day by being Friendly, Responsible and Enthusiastic.
Employment Perks and Programs:
At MOA we get to work + play. Check out some of the great Team Member perks Mall of America offers!
Looking back on the past year, Mall of America® has had another amazing year working with the Twin Cities non-profit community. We couldn't do this without the support from you — our tenants, employees and guests. Giving back to the community is a big part of who we are, and it is these partnerships with extraordinary people and organizations like you that help us work hard to make our communities a better place to live. We contribute $25,000 on average every day in cash, products, and in-kind support to charities and non-profits. Our tenants and employees contribute their time, skills, and resources with unwavering generosity. As a result, our community partners have been able to raise awareness and more than $12 million annually making an immeasurable difference in the lives of countless people. We aim higher each year and hope to see our donation level grow. On behalf of the entire Mall of America family, we want to thank our community partners for the incredible work they do. We look forward to working together in the years ahead, and making a difference for people in our backyard and around the world.
Since opening its doors in 1992, Mall of America® has revolutionized the shopping experience and become a leader in retail, entertainment and attractions. Mall of America is one of the top tourist destinations in the country as well as one of the most recognizable brands.
Mall of America has earned a national reputation for entertaining guests. From musical acts to celebrity book signings to fashion shows, Mall of America is the Hollywood of the Midwest. Along with coverage in many national and local broadcast and print media outlets, Mall of America has been featured on the Discovery Channel, Travel Channel and TLC. By hosting more than 400 events each year, the Mall has become the place where fans can meet and greet their favorite celebrities or take part in interactive, one-of-a-kind events.
Mall of America has been described as a city within a city. Along with an extensive range of retail, restaurants and entertainment, there are many unique features to Mall of America likely to be found in any community.
Every day, hundreds of mall walkers use the Mall as a place to exercise and socialize with fellow walkers. Thousands of individuals have registered for the MOA® Mall Stars walking club.
Mall of America Security: State-of-the-art technology, along with a well-trained security staff recognized world-wide, allow the mall to provide a safe, secure environment for its guests.
Bloomington Patrol Office: Bloomington police officers work hand in hand with retailers to prevent retail crime and offer expanded services to Mall of America guests with an on-site substation.
I worked at Mall of America full-time (More than a year)
I enjoyed the work environment, and I felt that there was alot to be learned while working there. You build good relationships with your coworkers, but like any workplace, there are still a few toxic employees. Although the security field still differs from the police field of work, you can still build alot of foundational skills that will benefit you anywhere you choose to go. Skills like conflict management, communication, and critical thinking are used every day (well, by most). The pay is very good for security, the hours are good (normally 4 on 3 off). I genuinely enjoyed my time there, and was a little sad to leave.
Due to a steady rate of turnover, overtime is sometimes mandated, and this can be frustrating if you are in school. There are also people who want to run around and pretend they're cops, and that's not good practice for a security department.
Advice to Management
Overall I had no issues with management, but I also did my job. My only advice to management would be to get rid of some of the bad apples sooner.
I applied online. I interviewed at Mall of America (Blooming Prairie, MN).
Easy interview process. Only because you will not get a job unless you were an intern You know when you nailed an interview. I nailed it, with a marketing campaign for spring break with Nickelodeon Universe as a bonus project with less than 3 days. Handwritten thank you note didn't help. Terrible corporate staff. Could not ask for worse people to run this organization. Also had a job shadow with their social media team. They canceled the day of with no explanation and refused to give me any other dates that worked. Avoid working here at all cost.
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