Mall of America Pay & Benefits | Glassdoor

Mall of America Overview

Bloomington, MN
1001 to 5000 employees
1992
Company - Private
Other Retail Stores
$10 to $25 million (USD) per year
Since opening its doors in 1992, Mall of America® has revolutionized the shopping experience and become a leader in retail, entertainment and attractions. Mall of America is one of the top tourist destinations in the country as well as one of the most ... Read more

Company Updates

  • We love that we are partnered with OASIS FOR YOUTH, an organization that helps young people dealing with homelessness. Check out some of our team member's success stories!

    MOA Accepts Hennepin County's 100-day Youth Homelessness Challenge

    We are proud to support Hennepin County's youth homelessness challenge to hire 150 youth in 100 days. In partnership with OASIS FOR YOUTH, here are just three success stories from here at Mall of America.

  • MOA® Moments: Behind the Scenes | 55425

    They work underground, processing thousands of tons of trash. They get there in the early morning hours, before the Mall opens, to prep the park and inspect the rides. They check the weather, estimate the crowds, and add last-minute staff to control the lines.

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Mall of America – Why Work For Us?


Whether operating a ride or coordinating special events, our goal as a company is to create unforgettable experiences for our guests. That can start with something as simple as putting a smile on someone’s face. With over 40 Million annual guests visiting Mall of America® each year, we acknowledge that it is many of our guests first time visiting the Mall. It is with this knowledge that we aim to make each encounter a special one. Our teams do this by taking ownership and responsibility over their designated areas, collaboratively working with one another and with other departments, continuously engaging and growing in communication with guests and performing tasks with passion and drive. We desire to Make Someone Happy each day by being Friendly, Responsible and Enthusiastic.


Employment Perks and Programs:

At MOA we get to work + play. Check out some of the great Team Member perks Mall of America offers!

  • Tuition Reimbursement—up to $3,000 per calendar year for full-time and up to $1,000 per calendar year for part-time
  • Subsidized Metro Passes
  • Free Ride Passes
  • 30% Discount at MOA and Nickelodeon Universe® Stores
  • Discounts at various store and food locations throughout the Mall
  • 401k Program – Team Members 21 and over are eligible 30 days after the hire date
  • LifeWorks: a free employee assistance program that offers confidential help with whatever life throws your way
  • Wellness and Social Committees: offer activities throughout the year to promote health, wellness and fun
  • A certified Beyond the Yellow Ribbon Company
  • Full time Employees are offered all of the above and Full Health Benefits -Medical, Dental, Vision, Life

To all our friends,

PARTNERS, NEIGHBORS AND VISITORS,

Looking back on the past year, Mall of America® has had another amazing year working with the Twin Cities non-profit community. We couldn't do this without the support from you — our tenants, employees and guests. Giving back to the community is a big part of who we are, and it is these partnerships with extraordinary people and organizations like you that help us work hard to make our communities a better place to live. We contribute $25,000 on average every day in cash, products, and in-kind support to charities and non-profits. Our tenants and employees contribute their time, skills, and resources with unwavering generosity. As a result, our community partners have been able to raise awareness and more than $12 million annually making an immeasurable difference in the lives of countless people. We aim higher each year and hope to see our donation level grow. On behalf of the entire Mall of America family, we want to thank our community partners for the incredible work they do. We look forward to working together in the years ahead, and making a difference for people in our backyard and around the world.

Since opening its doors in 1992, Mall of America® has revolutionized the shopping experience and become a leader in retail, entertainment and attractions. Mall of America is one of the top tourist destinations in the country as well as one of the most recognizable brands.


Mall of America has earned a national reputation for entertaining guests. From musical acts to celebrity book signings to fashion shows, Mall of America is the Hollywood of the Midwest. Along with coverage in many national and local broadcast and print media outlets, Mall of America has been featured on the Discovery Channel, Travel Channel and TLC. By hosting more than 400 events each year, the Mall has become the place where fans can meet and greet their favorite celebrities or take part in interactive, one-of-a-kind events.

MALL OF AMERICA COMMUNITY

Mall of America has been described as a city within a city. Along with an extensive range of retail, restaurants and entertainment, there are many unique features to Mall of America likely to be found in any community.

FITNESS

Every day, hundreds of mall walkers use the Mall as a place to exercise and socialize with fellow walkers. Thousands of individuals have registered for the MOA® Mall Stars walking club.

SAFETY

Mall of America Security: State-of-the-art technology, along with a well-trained security staff recognized world-wide, allow the mall to provide a safe, secure environment for its guests.

Bloomington Patrol Office: Bloomington police officers work hand in hand with retailers to prevent retail crime and offer expanded services to Mall of America guests with an on-site substation.

MALL OF AMERICA® BY THE NUMBERS

  • .57 miles is the walking distance around one level of Mall of America
  • 8 acres of skylights allow about 70% of the natural light to enter the Mall
  • 4 out of 10 visitors to Mall of America are tourists
  • 4.3 miles of total store front footage
  • 7 Yankee Stadiums can fit inside the Mall
  • 27 rides and attractions in Nickelodeon Universe®
  • 32 Boeing 747s could fit inside the Mall
  • 65 semi-trucks were needed to transport trees to the theme park to create the outdoor feel of an indoor park
  • 70 degrees inside Mall of America whether its spring, summer, winter or fall
  • 86 hours is the length of time it would take to complete your visit to the Mall if you were to spend just 10 minutes in each store
  • 100+ pounds of food are fed daily to animals at SEA LIFE Minnesota Aquarium - plus 90 extra pounds on the days the sharks are fed
  • 258 Statues of Liberty could lie inside the Mall
  • 400+ events are held at Mall of America each year
  • 520+ stores are located in Mall of America
  • 7,000+ weddings have been performed at Mall of America
  • 11,000 year-round employees at Mall of America (13,000 during peak periods)
  • 12,550 on-site parking spaces at Mall of America in two ramps
  • 30,000+ live plants and 400 live trees climbing as high as 35 feet tall in Nickelodeon Universe
  • 32,000+ tons of trash recycled each year
  • 170,000+ Legos have been lost in the LEGO play area
  • 1.2 million-gallon aquarium at SEA LIFE™ Minnesota Aquarium
  • 5.6 million square feet of gross building area
  • 40 million visitors annually which is more than the combined populations of North Dakota, South Dakota, Iowa...and Canada
  • 130+ million number of rides ridden in the park since opening
  • $650+ million cost to build
  • Nearly $2 billion Mall of America generates in economic activity annual for the state of Minnesota

DID YOU KNOW?

  • If Mount Rushmore was divided into individual monuments, a president could reside in each of the Mall’s four courts
  • There is no sales tax on clothing in Minnesota

Mall of America Reviews

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  • "Security Patrol"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Bloomington, MN
    Former Employee - Security Officer in Bloomington, MN
    Recommends
    Positive Outlook

    I worked at Mall of America full-time (More than a year)

    Pros

    I enjoyed the work environment, and I felt that there was alot to be learned while working there. You build good relationships with your coworkers, but like any workplace, there are still a few toxic employees. Although the security field still differs from the police field of work, you can still build alot of foundational skills that will benefit you anywhere you choose to go. Skills like conflict management, communication, and critical thinking are used every day (well, by most). The pay is very good for security, the hours are good (normally 4 on 3 off). I genuinely enjoyed my time there, and was a little sad to leave.

    Cons

    Due to a steady rate of turnover, overtime is sometimes mandated, and this can be frustrating if you are in school. There are also people who want to run around and pretend they're cops, and that's not good practice for a security department.

    Advice to Management

    Overall I had no issues with management, but I also did my job. My only advice to management would be to get rid of some of the bad apples sooner.

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Mall of America Photos

Mall of America photo of: We recently snapped this photo of DeEtte operating Brain Surge at Nickelodeon Universe. As we were taking the photo she exclaimed, “I love me job!” DeEtte, you delighted face says it all.
Mall of America photo of: Nickelodeon Universe - Mall of America
Mall of America photo of: Nickelodeon Universe - Mall of America
Mall of America photo of: FireLake Grill -Radisson Blu
Mall of America photo of: Shopping at Mall of America
Mall of America photo of: Sea Life - Mall of America
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Mall of America Interviews

Experience

Experience
75%
20%
5%

Getting an Interview

Getting an Interview
90%
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  1.  

    Event Marketing Interview

    Anonymous Interview Candidate in Blooming Prairie, MN
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Mall of America (Blooming Prairie, MN).

    Interview

    Easy interview process. Only because you will not get a job unless you were an intern You know when you nailed an interview. I nailed it, with a marketing campaign for spring break with Nickelodeon Universe as a bonus project with less than 3 days. Handwritten thank you note didn't help. Terrible corporate staff. Could not ask for worse people to run this organization. Also had a job shadow with their social media team. They canceled the day of with no explanation and refused to give me any other dates that worked. Avoid working here at all cost.

    Interview Questions

    • Anything marketing related. Still, doesn't matter how you did. They won't call you back.   Answer Question
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Mall of America Awards & Accolades

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