Marchex Overview

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  • Seattle, WA
  • 201 to 500 Employees
  • 2003
  • Company - Public (MCHX)
  • Advertising & Public Relations
  • $100 to $500 million (USD)

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Marchex understands the best customers are those who call your brand- they convert faster, buy more, and churn less. Marchex provides solutions that help you drive more calls, understand what happens on those calls, and convert more of those callers into customers. Our ...
Mission: What we do isn’t about ones and zeroes, CPM, or call volume. It’s about leading the team that connects customers to companies they’re interested in—and helping companies reach back out to those customers, and others like them, to close more sales. Bridging the formerly disparate ...

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I recently received an offer from iProspect (part of Dentsu) I’ve heard ups and downs about this company. I currently work for a great company and not sure if I should leave. The new opportunity pays a lot more than I currently make. Does anyone have any advice about this company and whether I should take the job or not?



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Marchex Reviews

Recommend to a Friend
Approve of CEO
Russell Horowitz, Michael Arends, and Ethan Caldwell.
Russell Horowitz, Michael Arends, and Ethan Caldwell.
16 Ratings
Current Employee, more than 3 years

"Appreciate the flexibility and regard for our safety"

Jan 15, 2021 - Operations in Seattle, WA
Positive Outlook
Approves of CEO


Management has been wonderful and understanding during Covid. This has brought a true new meaning to work/life balance as many juggle careers, remote learning, and childcare. Work/life balance has


The pay could be improved on

Advice to Management

Stay focused on transparency and taking care of your existing employees
See All 231 Reviews

Diversity & Inclusion at Marchex

(11 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Marchex Reviews and are not edited or altered.

How is diversity at Marchex?

...Hardly any diversity....Read More

Read 1 more responses

Marchex Photos

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Marchex Interviews

Getting an Interview
Applied online30%
Employee Referral27%

  1. Technical Product Support Engineer II Interview

    Anonymous Employee in United States
    No Offer
    Negative Experience
    Average Interview

    I applied online. I interviewed at Marchex (United States) in Apr 2022


    I had a phone interview scheduled.

    The day before, I was sent an automated email asking me to confirm that I could still make it. I ignored it, as it comes off as micromanaging to me.

    The day of the scheduled phone interview, my interviewer calls me 15 minutes late, saying one of her previous calls went longer than expected. At no point did she let me know beforehand that she'd be late.

    The company goes out of its way to confirm that I can make it, and yet calls me 15 minutes late. Unprofessional. Apply elsewhere.

    What is your availability for a phone call?

    Answer Question

See All 45 interviews

Company Updates

January 4, 2018
We're honored to be featured on G2 Crowd's list of "Top B2B Seattle Tech in 2018" along with so many of our Pacific Northwest neighbors! See why there must be something in the Puget Sound water that's contributing to the success of Seattle Tech.
Shared image - The State of B2B Tech in Seattle in 2018
The State of B2B Tech in Seattle in 2018
November 10, 2017
Marchex was recently recognized as one of the 50 Most Admired Companies of the Year 2017 by the Silicon Review. As featured in its October issue, The Silicon Review focuses on recent momentum at Marchex, including the launch of our Speech Analytics product earlier this year, and how Marchex is helping businesses solve complex problems in today’s digital economy with solutions such as call tracking, audience targeting and more. The article also touts our “culture of innovators” and shares more about the announcement that Russell Horowitz, Co-Founder, recently accepted the role of Executive Director. In addition, Marchex was recently recognized as one of the top Software-as-a-Service (SaaS) providers of 2017, from Insights Success Magazine. As mentioned in the cover feature, staying competitive in today’s digital world means integrating the right software and technology solutions. Read more:
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Marchex Awards & Accolades

  • Top B2B Seattle Tech in 2018G2 Crowd2018
  • 50 Most Admired Companies of the YearThe Silicon Review2017

Popular Careers with Marchex Job Seekers


Marchex FAQ

(25 Questions)

All answers shown come directly from Marchex Reviews and are not edited or altered.

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What are perks and other benefits like at Marchex?

...Decent benefits...

August 2, 2021

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