Working at Marchex | Glassdoor

Marchex Overview

Seattle, WA
201 to 500 employees
Company - Public (MCHX)
$100 to $500 million (USD) per year
Marchex understands the best customers are those who call your company - they convert faster, buy more, and churn less. Marchex provides solutions that help companies drive more calls, understand what happens on those calls, and convert more of those callers into customers. Our ... Read more

Mission: Powering the revolution in data driven marketing, Marchex helps marketers truly understand the online-to-offline consumer journey. Our mission is to connect every media source – paid, earned and owned – to every offline purchase outcome and deliver this data ... Read more

Company Updates

  • We're honored to be featured on G2 Crowd's list of "Top B2B Seattle Tech in 2018" along with so many of our Pacific Northwest neighbors! See why there must be something in the Puget Sound water that's contributing to the success of Seattle Tech.

    The State of B2B Tech in Seattle in 2018

    As audiences for "The Last Jedi" die down, the U.S. prepares for another epic showdown, with far realer stakes than any lightsaber duel. After months and months of intercity tension, 2018 will bring the finale of Amazon: The Battle for HQ2.

  • Marchex was recently recognized as one of the 50 Most Admired Companies of the Year 2017 by the Silicon Review. As featured in its October issue, The Silicon Review focuses on recent momentum at Marchex, including the launch of our Speech Analytics product earlier this year, and how Marchex is helping businesses solve complex problems in today’s digital economy with solutions such as call tracking, audience targeting and more. The article also touts our “culture of innovators” and shares more about the announcement that Russell Horowitz, Co-Founder, recently accepted the role of Executive Director. In addition, Marchex was recently recognized as one of the top Software-as-a-Service (SaaS) providers of 2017, from Insights Success Magazine. As mentioned in the cover feature, staying competitive in today’s digital world means integrating the right software and technology solutions. Read more:

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Marchex Video

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Marchex – Why Work With Us?

Marchex understands the best customers are those who call your company - they convert faster, buy more, and churn less. We provide solutions that help companies drive more calls, understand what happens on those calls, and convert more of those callers into customers. We help brands maximize their marketing investments and operating efficiencies to acquire their best customers.

So, what does that mean for you? There’s a lot of momentum at Marchex and it’s a great time to hop on board. We recently went to market with a few new products, announced several partnerships with top companies including Facebook and Adobe, and launched a brand refresh that helps us better align with our employees, customers and prospects.

People work here because they believe in what we’re doing and the value our products deliver to our customers. At Marchex, we empower team members to be creative, innovative and know that each of us has a significant impact on the success of our business. We love to have fun and we love to succeed.

Our entrepreneurial spirit motivates us to pursue new business opportunities that are beneficial for our shareholders and customers. With 300 employees, we are humble and nimble, which allows us to be innovative and respond quickly to industry trends and opportunities. 

If you’re the type of person who is eager to build new things, likes to collaborate, and wants to work with other motivated, intelligent, and talented colleagues - we’d love to talk to you!

It’s an exciting time to join the Marchex team! We are leading the industry in uncharted waters and are looking for people who are eager to make some waves. We work hard, we work smart and we believe we take care of our people. We foster a culture of collaboration and innovation, and take pride in learning every day.

We push ourselves to achieve and we take time to celebrate our successes together. Whether you are an engineer, HR professional, or are passionate about client service – we have a place for you. Here are a few reasons why Marchex should be your next move:

• We are 300 employees strong who believe in our products and our personal impact

• We have the best brands in the business, including the largest list of Fortune 500 companies

• We work with cutting edge technology creating products that our customers love

• We are headquartered in downtown Seattle with an office in New York City and many remote employees

• We have a great benefits package, because we believe in taking care of our employees

• We promote from within and provide career advancement opportunities to achieve career goals

• AND, we are hiring motivated, intelligent, and talent people to join us



You’re covered

Marchex has your health and welfare benefits covered. We offer medical, dental, vision, short term and long term disability, life and AD&D insurance, flexible spending accounts, an employee assistance program, plus various voluntary coverage programs for life and AD&D insurance and pet insurance.


Pure gravy

Marchex also offers stock option grants, employee stock purchase plan, 401(k) match, PTO and holiday benefits, employee referral bonuses, an Orca card for our Seattle-area commuters or cash for parking, poker tournaments, wellness fairs, safety training, Marchex sports team sponsorships, and other events.


Room with a view

Breakout of your cube and connect to a table with a view. Our lunch room offers amazing views of the City of Seattle and Puget Sound and houses an array of fresh fruits and snacks for those between meeting pick-me-ups.




Marchex Reviews

  • "Work-Life Balance is real / Amazing Technology Stack"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Engineering in Seattle, WA
    Current Employee - Manager, Engineering in Seattle, WA
    Positive Outlook
    Approves of CEO

    I have been working at Marchex full-time (Less than a year)


    - Work Life Balance is real. Rarely any emails after 5pm. This is a very sustainable model and not common in the technology and software industry

    - Winning formula is hiring very smart people who are efficient and effective

    - Technology stack is amazing. Cutting edge microservices environment using Kafka and Big Data techniques. AI element with data scientists. Practices cloud computing.

    - small company the size of a Startup yet has the critical mass of a large company that has stocks (IPO’d) and bonuses


    Need more staffing for ever growing projects. Come join us !

See All 207 Reviews

Marchex Photos

Marchex photo of: Marchex headquarters
Marchex photo of: An inside look
Marchex photo of: Great speakers for fantastic learning opportunities
Marchex photo of: Taking notes at the Sales Kick Off
Marchex photo of: The groups practice their strategies
Marchex photo of: Studying the Sales Kick Off materials
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Marchex Interviews



Getting an Interview

Getting an Interview





    Sales Representative Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. The process took 3+ months. I interviewed at Marchex (Seattle, WA).


    Tough but fair. Interviewed with 6 people in person in Seattle, all had different roles. Most questions were culture-based and a few hypothetical sales questions. Overall not particularly challenging or tricky, but does require some thought and prep work on the industry.

    Interview Questions

See All 45 Interviews

Marchex Awards & Accolades

  • Most Promising Google Technology Solution Providers, CIO Review, 2015
  • 50 Most Admired Companies of the Year, The Silicon Review, 2017
  • Top 10 Software-as-a-Service (SaaS), Insights Success, 2017
  • Top B2B Seattle Tech in 2018, G2 Crowd, 2018
  • Leader, G2 Crowd, 2017
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