Working at MarketSource | Glassdoor

MarketSource Overview

Alpharetta, GA
5001 to 10000 employees
Company - Private
Business Services
$50 to $100 million (USD) per year
MarketSource designs and delivers innovative and proven sales and marketing solutions to more than 200 companies worldwide. For more than 35 years, we have been trusted by both mid-sized and large firms to accelerate their revenue growth and control costs. Our one-of-a-kind ... Read more

Mission: MarketSource is committed to be the industry leader in integrated sales and marketing services and deliver superior value to our clients, employees and company.

Company Updates

  • Are you a rising Junior or Senior, with a great attitude and looking to make an immediate impact? MarketSource is seeking qualified candidates to join our team this Summer for a 10 week, paid Internship. Click for details!

    2016 Summer Intern - Alpharetta, Georgia, United States - MarketSource Inc.

    2016 Summer Intern The MarketSource Office of Diversity and Inclusion Internship Program provides a career exploration opportunity for undergraduate students (rising Juniors and Seniors) with an interest in Business Administration, Financ...

  • MarketSource is excited to announce the kick off of its first Employee Resource Group (ERG)! ERGs are voluntary, employee led groups formed to fuel engagement, grow, develop and network with other employees. Typically based upon demographic or life stage, our first ERG will be comprised of The Women’s Impact Network (WIN)! All employees will be eligible to participate in WIN as well as future ERGs- Details still to come!

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MarketSource – Why Work For Us?

MarketSource designs and delivers innovative and proven sales and marketing solutions to more than 200 companies worldwide. For more than 35 years, we have been trusted by both mid-sized and large firms to accelerate their revenue growth and control costs. Our one-of-a-kind, relationship-based approach is why our clients continue to rely on us to help drive sales to new heights. MarketSource experts can hire, train and deploy both Inside and Field sales and marketing teams in just weeks, resulting in maximized coverage, elevated brand representation, improved customer experience and increased sales. Our comprehensive approach to understanding our clients’ businesses, combined with our proprietary tools and methodologies and our practiced and proven execution, have helped our clients identify and achieve their objectives while leveraging every dollar to improve return on investment.

You’re not just hiring a sales and marketing resource, you’re engaging with a partner who is invested in the success of your business from Day One. Our performance driven culture drives higher levels of performance in all phases of client engagement. For our retail and commercial clients, we deliver unprecedented results through our assisted sales, outsourced sales, training and advocacy and marketing advantage solutions. And we get there through an in-depth analysis of your business and a relentless pursuit of perfection. As experts in our craft, we are committed to exceeding your expectations. Not only do we plan and execute better than our competition, we continually evaluate and refine our programs to ensure maximum results for your business.

Right now, you may not even know you need MarketSource, or even be aware that outsourcing sales is an option. We’ve been at this for a long time, with an incredible track record, and we can say, definitively, MarketSource will provide a return on your investment leaps and bounds above what you expect. We are a team of experts, able to aid you with a devoted sales force in retail engagements and channel expansion, performance assessment, plan formation and execution, and market research. And as a member of the Allegis Group, a privately held network of staffing and services companies ranked largest in the US, we are uniquely positioned to understand and support your business better than anyone. Put our team in place, and upgrade your sales and marketing engine with MarketSource.

The only way we continue to grow is through candid conversation. We expect our people to openly share information, and seek and deliver feedback from others, regardless of their role. This mutual commitment will force us to constantly challenge the status quo so we are always striving for improvement and greater success.

We take great pride in the quality of work we deliver to our colleagues, partners, and clients. Hard work and determination are non-negotiable, and we give it our all every time a new challenge presents itself, even if it means re-prioritizing our work to meet the needs of the organization. We are competitive, action oriented and results driven with the highest sense of urgency and customer focus.

We strive to be selfless because we know that in helping those around us, we contribute to making MarketSource better. Our philosophy is whenever, wherever, whatever you need, I'll be there.

We recognize we can only reach our full potential when we have the right relationships amongst colleagues, partners, and clients. It is in understanding each other that we make the greatest impact as we work together toward shared success.

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      RICK      HAVILAND



Executive Vice President, Retail Business


Vice President, Planning and Strategy


Vice President, Finance and Administration


Vice President,    Commercial

Rick Haviland - President

Serving as President of MarketSource since October 2009, Rick Haviland has set the overall strategic direction and plans for the future growth of the organization, while focusing on enhancing its portfolio of sales and marketing services. Haviland has established MarketSource as the premier provider of outsourced integrated sales and marketing services through a strong emphasis on customer relationships, improved operating efficiencies and execution, measurable and proven value proposition, and a high performance, relationship-based culture.

Haviland has been instrumental in helping MarketSource's customers understand how to capitalize on an outsourced sales and marketing services model as a valued, cost effective and innovative business solution. Haviland's proven track record of business development coupled with his long-term strategic vision and leadership has helped MarketSource serve as an industry leader in providing customized programs and solutions to meet customer needs.

In November 2012, Haviland was also appointed as President of Allegis Group Services. He is now responsible for both organizations and is looking to take advantage of the strength and synergies provided by both of these industry leading services businesses.

Before joining MarketSource, Haviland spent 13 years at Allegis Group where he held a variety of strategic leadership roles within the family of operating companies, including TEKsystems, Aerotek and Allegis Group Services.

Haviland holds a Bachelor of Arts in Labor Relations from Michigan State University and is on the Junior Achievement of Georgia Board of Directors.

Mike Christensen - Executive Vice President, Retail Business

Announced as Executive Vice President in September 2013, Mike Christensen is responsible for the overall day-to-day operations of MarketSource, providing oversight of the key sales and operations of the business.

Previously, Christensen served in the role of Vice President of Client Services since 2009 where he was responsible for the overall strategic execution and delivery of MarketSource’s sales and marketing programs in an effective, innovative and efficient manner, helping customers accelerate their revenue growth and increase market share, while elevating their brands in the marketplace.

In that role, Christensen effectively drove continuous improvement in the company’s world-class field sales and marketing team by implementing the organization’s overarching vision within its route-to-market and industry vertical approach.

Backed by more than 20 years of sales and delivery strategy development and implementation experience, Christensen has been instrumental in building and developing a world-class team of sales and operations professionals who are focused on delivering maximum value to MarketSource customers.

Christensen holds a Bachelor of Science degree in Business Administration from Central Michigan University and has been with the Allegis Group family of companies since 1996.

Bob Hunter - Vice President, Planning and Strategy

Announced as Vice President of Planning and Strategy in November 2013, Bob Hunter partners with the executive team and business unit leaders to develop and maintain MarketSource’s strategies and tactical plans. From prioritizing, assigning resources and overseeing the work in support of the plans Hunter will provide his expertise to ensuring MarketSource business moves forward.

Previously, Hunter served in the role of Vice President of Professional Services Group, which provided shared services to its Commercial, Retail Channel Services and Retail Sales Operations programs through its Information Center, Innovation Center and Practice Leadership Center of Excellence. Joining MarketSource in 2009, Hunter led all efforts in the areas of the shared professional services, including business intelligence and reporting, training, technology, sales support, business process engineering and continuous improvement.

Hunter began working with Allegis Group in 1994 when his company, Entier, was hired to re-engineer the back office of what was then Team Aerotek. In his roles, Hunter has played an integral part in the transformation of Allegis Group Information Systems (IS) and in supporting other operating companies, including MarketSource.

Mark Mueller - Vice President, Finance and Administration

Serving as MarketSource’s Vice President of Finance and Administration since 2011, Mark Mueller provides strategic financial leadership through supporting growth, managing the company’s financial and legal risks, and forecasting areas of opportunity.

Mueller provides leadership and coordination for all corporate operations in the areas of administration, finance, business planning, accounting, budgeting, investments, legal, human resources, compliance and risk management and corporate communications. Mueller is focused on finding creative ways to streamline and integrate back office processes that provide operational efficiency, and support the financial growth of MarketSource.

Prior to joining MarketSource, Mueller spent the past 12 years in various financial roles within the Allegis Group of companies.

Ted Grulikowski - Vice President, Commercial Business

Grulikowski is responsible for the overall strategy and performance of the commercial business unit, engaging, enabling and equipping the best people to deliver the best sales experiences, transforming the way leading companies think about how they solve their commercial sales challenges.

Grulikowski has extensive experience designing, deploying, and executing sales solutions across a wide range of industries for many of the most respected brands in the world and a diverse mix of small and medium businesses.

Prior to joining MarketSource more than five years ago, Grulikowski served in many progressive sales and marketing roles at General Electric and Ford Motor Company, leading efforts and delivering results across the entire B2B customer engagement lifecycle.

Grulikowski holds a degree from the Krannert School of Management at Purdue University, is a certified Six Sigma Black Belt, and has completed executive education at the General Electric John F. Welch Leadership Center and the Allegis Group Executive Institute.

Hear What Our Employees Are Saying! 

I began my employment with MarketSource one year ago following a suggestion from my former colleague and current MarketSource employee, Keith Hammond. I have always trusted Keith's judgment on professional matters. He told me about the make-sense way MarketSource does business. He also spoke of the character and integrity of the management & staff as well as fair compensation for a good day's work. I was sold based on his enthusiasm. I submitted my resume and was subsequently hired into a sales position in the T-Mobile National Retail Program. The experience that the management team shared with me and the professional work ethic shown by my director, supervisor and peers in the program, helped me to make the transition into the MarketSource culture very smoothly and confirmed all that Keith had said.
After spending some time within the program being coached and developed by my supervisor, he encouraged me to explore other career opportunities within the company. It was refreshing and exciting to realize the entire company's desire to utilize my talent, coach me & offer ways to chart a strong career path, not just work a job. I now enjoy having been promoted to the position of Territory Account Manager with the marketing team supporting the Sound ID bluetooth program. It is always stressed within MarketSource that doing a great job will only lead to greater opportunities. The sky is the limit!! I look forward to limitless success.
Thanks MarketSource

-Kevin West, Sound ID Territory Account Manager

I started with MarketSource in 2005 and have since worked on the Nokia, HP, and now Sharp programs. I have learned so much about retail electronics sales and technologies behind many of the products in that industry. My favorite part about MarketSource is the people. I have worked for several different companies of varying size and I can easily say that the people at MarketSource are some of the brightest and friendliest that I have ever worked with. I have been guided by great leaders and selflessly promoted since I started at MarketSource
-Mike Robison, Market Development Manager

Accepting the offer of employment from MarketSource was one of the best decisions of my career. I have had the opportunity to represent the organization in the position of Program Manager and interfaced directly with the Client on a daily basis and now have grown into the role as a Program Director in the Staffing world. The company truly embodies its core values and that can be witnessed in the interactions of team members at every level. The guidance, training and support that I have received and continue to receive are a solid foundation to my personal and professional growth.
-Merrideth Colwell Shea, Program Director

I started with MarketSource 6 ½ years ago because I was looking for a company with stability and security. I was tired of being just another number in a large corporation where my hard work and diligence was never recognized. MarketSource appealed to me because they always put their employees first and focused on promoting from within. Throughout my years at MarketSource, I have had the privilege of working with some phenomenal leaders who mentored me to becoming a stronger, more effective leader. Through their management, I have been able to successfully manage and be a part of the John Deere, NAVIGON, TomTom and Hewlett Packard accounts. MarketSource has given me the opportunity to fine tune my leadership skills and has provided a number of growth opportunities for me. The people, company culture, and values MarketSource possess is by far the best in class throughout our industry. I feel lucky to be a part of such an amazing company and I am proud to be an employee of MarketSource. 
-Cayce Coblentz, Senior Director

I began my career with MarketSource in October of 2009. I was hired on as one of the original 14 Support Team Representatives, on the HP US Retail program. I supported two Territory Managers; within an area that spanned across 14 states. I helped manage a combined total of 120 part time employees. The primary responsibility of my position was to manage the reps schedules, and ensure that event coverage was met, and/or exceeded, by both client and MarketSource targets. During this time, I was very fortunate to be able to interact and learn from not only my immediate team, but also the HP US Senior Management team as well. That knowledge provided me with the opportunity to further my career with the company. I was offered a management position after 6 months of starting my career with MarketSource. I cannot express enough my appreciation for how much knowledge that I have obtained, and for the leadership that has since been passed on to me. 
I am now the Territory Manager for the Orlando/Miami districts. I absolutely love my job, and more importantly the company that I work for. I am surrounded by creative, intelligent, and engaged co-workers, and I am led by one of the strongest leadership teams that I have ever seen. MarketSource has always made me feel like my opportunities are endless, and for that, I am very appreciative.

-Christen Sposa, HP Territory Manager 

After working for a few big name companies after college, I found a great opportunity and my home with MarketSource. The immediate difference that I saw was the people and the culture that make MarketSource special. When you work for MarketSource, regardless if you are remote or in our home office in Alpharetta, you are part of the “Family”, and with that comes many people that are willing to always go above and beyond for you to ensure you have what you need to be successful. In my short two years, I have been able to build some great relationships with people that have positively influenced my life and my career in more ways than I can count. I can honestly say that two years ago, professionally I was not the same man I am today, and that came from great leadership, phenomenal support from co-workers, and everyone else that makes up the MarketSource “Family”.
My professional career truly started with MarketSource and hopefully after many more years, ends with MarketSource.

-Jay St. George, Regional Coordinator

What do Nokia, HP, Samsung, Cisco, Best Buy, and Sharp have in common? First, they are all great clients that MarketSource has partnered with successfully. Secondly, I have had the opportunity to work with each of them during my 6 years working with MarketSource. In 2004 I started as a field representative and have been able to enjoy roles managing both full and part time employees in both retail and commercial industries. The opportunities that MarketSource has provided and the professionalism that they exude has driven me to succeed and support our organization and our clients. Aside from our clients, our people and the relationships that come along with them are the true driving force for continuing or starting a career at MarketSource.
-Josh Stanfield – Market Development Manager

I have been with MarketSource for only 9 months, but within this timeframe I have learned so much and been given the opportunity to shine!
I have had the opportunity to work closely with one of our Executive Directors, Bob Simmerman. Bob really cares about those that he works with. He has helped jumpstart not only my career, but multiple careers within MarketSource. Through support of my manager and the team at MarketSource I have already been offered a promotion and feel that I have a long career at MarketSource.

-Lindsay Levine, Field Coordinator

I joined MarketSource as a Contract Recruiter in August of 2008. After 6 months of working closely with my manager and fantastic recruiters in a variety of verticals, I settled in as a regular employee and recruiter focused primarily on communications in March of 2009. Over the course of the next year I had the pleasure of supporting a number of programs and working with an array of hiring managers who instilled in me the desire to learn about the difference MarketSource made in the wireless market both through direct and indirect sales. As MarketSource earned the T-Mobile Part-Time National Direct Program, I began to focus more and more on supporting the T-Mobile recruiting efforts. This led to taking on the responsibilities as the Lead Recruiter for the T-Mobile recruiting team. This afforded me the opportunity to further develop and showcase my skills beyond the realm of recruiting. With the encouragement of my manager, director, and the executive director over the T-Mobile program, I applied for the position of Regional Coordinator which I transitioned into in July of 2010. As the first recruiter to move into the operations aspect of the business, I am excited about what the future holds and what other doors will open as I continue to grow my career at MarketSource. 
Experience and hard work count for a lot at MarketSource. Your ability and willingness to take on new tasks and responsibilities is encouraged, supported and recognized. All of this combined with the desire to make a difference for the business based on solid relationships is the key to success!

-Holly Steinhoff, Regional Coordinator

MarketSource Reviews

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Rick Haviland
405 Ratings
  • "Great for people new to mobile"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wirelesss Representative in New York, NY
    Former Employee - Wirelesss Representative in New York, NY
    Positive Outlook
    No opinion of CEO

    I worked at MarketSource part-time (More than a year)


    flexible, easy (once used to)


    low hourly rate, distant management

    Advice to Management

    Be more involved with team, rather than numbers/

See All 1,096 Reviews

MarketSource Interviews



Getting an Interview

Getting an Interview





    ASR Interview

    Anonymous Employee in No Palm Springs, CA
    Accepted Offer
    Neutral Experience
    Easy Interview


    I applied online. The process took 2 days. I interviewed at MarketSource (No Palm Springs, CA) in March 2017.


    Quick. I barely remember it because it was so fast. It was all over the phone and computer. Pretty easy though. There was two or three phone interviews, a video interview and then a job offer.

    Interview Questions

    • About my cell phone and how I would sell it to someone.   Answer Question
See All 250 Interviews

MarketSource Awards & Accolades

  • Top 25 Large Workplaces (16), The Atlanta Journal-Constitution, 2015
  • Business Champion of Diversity Excellence Award (Finalists), TAG - Technology Association of Georgia, 2015
  • Most Promising Retail Services Vendors, Outsourcing Gazette, 2015
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