Working at Marks & Spencer | Glassdoor

Marks & Spencer Overview

London, England (UK)
10000+ employees
1884
Company - Public (MAKSY)
Department, Clothing, & Shoe Stores
$10+ billion (USD) per year
Unknown
An international, multi-channel retailer. A long-standing heritage. And some of the nation’s most loved products. Today’s M&S is driven by forward-thinking and passionate people who strive to deliver top quality products and services for our ... Read more

Mission: Every person; every store and each department is committed to keeping us at the forefront of retail. This means delivering on our customer promise to make every moment special – be it a product, our service or their all-round experience. It also means helping to build ... Read more

Marks & Spencer Reviews

3.5
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Recommend to a friend
Approve of CEO
Marks & Spencer Chief Executive Steve Rowe
Steve Rowe
553 Ratings
  • "Per Una Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marks & Spencer full-time

    Pros

    Very entrepreneurial environment.
    Office location in the Cotswolds very natural.

    Cons

    Management is run through fear, HR is non existent with no induction, training or development. Basic's such as job descriptions do not exist.

See All 2,125 Reviews

Marks & Spencer Photos

Marks & Spencer photo of: Our Bluewater Store
Marks & Spencer photo of: Castle Donington Distribution Centre, Derby
Marks & Spencer photo of: Wheatley Hall Road
Marks & Spencer photo of: Aylesford
Marks & Spencer photo of: Head Office
See All PhotosSee All

Marks & Spencer Interviews

Experience

Experience
75%
13%
12%

Getting an Interview

Getting an Interview
88%
4%
2%
2
2
1
1

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (26)  

    Customer Service Assistant Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Marks & Spencer (New York, NY) in October 2012.

    Interview

    Interview involved questions about my background education and customer service experience. I was then asked to do a role play exercise where I was the shop assistant and the interviewer was the customer. Bit embarrassing but not too difficult.

    Interview Questions

    • Why do you want to work for us?   1 Answer
See All 865 Interviews

Marks & Spencer Awards & Accolades

  • Britain's Top 100 Graduate Employers, The Times, 2017
  • Top 50 Employers for Women, The Times, 2017
See More

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