Working at Marshalls | Glassdoor

Marshalls Overview

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Framingham, MA
10000+ employees
1956
Subsidiary or Business Segment
Department, Clothing, & Shoe Stores
$1 to $2 billion (USD) per year
Unknown

Marshalls Reviews

3.4
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
410 Ratings
  • "Cashier at Marshalls"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Marshalls part-time

    Pros

    Very flexible, friendly managers and coworkers, cross-trained in multiple departments so you can be scheduled anywhere

    Cons

    RAE DUNN SHOPPERS, employee discount is low, required to promote TJX credit card as cashier, given a script for fitting room. Customers will cut you off or be rude when you're asking about the card, and they'll be offended when you're counting items in the fitting room after they just told you how many they have.

    Advice to Management

    I know our managers have their own bosses, so this is more for corporate: please don't be upset at us and our managers when we can't get TJX. We try our best and it's mentally draining after 4 hours, let alone 8. We can't force people to sign up if they don't want to. As for the fitting room script, please get rid of it because customers take it the wrong way when we "make sure everything is perfect" for them. They act like we think they're liars, we're judging their fashion choices, or we think they're stupid.

See All 1,497 Reviews

Marshalls Photos

Marshalls photo of: The great move...store is beautiful!
Marshalls photo of: Beauty Department
Marshalls photo of: th.jpg
Marshalls photo of: Idc
Marshalls photo of: marshalls shoe shop
Marshalls photo of: Cube - Juniors
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Marshalls Interviews

Experience

Experience
70%
17%
11%

Getting an Interview

Getting an Interview
54%
28%
11%
2
1
1
0

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (6)  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Marshalls.

    Interview

    There are two interviews, one to see if you're a reasonable person and then the second to pry deeper into your employment history and problem solving skills. It helps to bring a resume, because it shows that you made an effort and are taking the job seriously.

    Interview Questions

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Marshalls Awards & Accolades

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