Working at Marshalls | Glassdoor

Marshalls Overview

Framingham, MA
10000+ employees
Subsidiary or Business Segment
Department, Clothing, & Shoe Stores
Unknown / Non-Applicable
Marshalls is the nation’s leading off-price retailer. So, what does “off-price” mean? When department stores order too many products, or designers make too much, our buyers swoop in to negotiate a deal — bringing their top labels to our ... Read more

Marshalls – Why Work For Us?

We Love Surprise So Much, We Built a Store Around It

At Marshalls, we think life’s better with surprises. That’s why we deliver surprise in our stores, every day. Like...did you know that no two stores are ever the same? Or every time you visit, there’ll be fresh, exciting merchandise to explore? At Marshalls, your surprise is waiting.

In A Nutshell

We deliver great value on ever-changing selections of brand name, designer, and other high-quality fashions at prices generally 20%-60% below full-price retailers’ (including department, specialty, and major online retailers) regular prices, on comparable merchandise, every day.

Marshalls, part of The TJX Family

The TJX Companies, Inc. is the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. Our mission is to deliver great value to our customers through the combination of brand, fashion, price and quality. We're pleased to offer our customers a rapidly changing assortment of brand name, designer and other high-quality merchandise at prices generally 20%-60% below department and specialty store regular prices on comparable merchandise, every day.

We’re able to offer these great values because of our flexible business model, our strong vendor relationships and our opportunistic buying strategies. TJX is not an outlet store, but an off-price retailer.

Associates Bring Our Business to Life

At TJX, we strive for a workplace where our Associates feel welcomed when they walk in the door, valued for their diversity of thought, background, and experience, and engaged with our mission to provide value to our customers. We fully appreciate that our Associates bring our business to life, and we aim to support them by making TJX a terrific place to work.

It’s very important for us to attract ambitious and talented individuals, teach them the fundamentals of our off-price model, offer them challenging assignments, and support their career growth. We believe this encourages Associates to join us, not just for a job, but to build a career.

Our Global Community Mission is Simple:

Deliver great value to our communities by helping vulnerable families and children access the resources and opportunities they need to build a better future.

For more than four decades, delivering great value to our customers has been at the core of our business. In fact, providing value and caring for others have helped define our culture over the years and these principles extend beyond the walls of our stores and into our local communities around the world. As we considered where our community initiatives could have the most impact, it was important to us to focus on the intersection of these principles and areas of need for vulnerable families.

We place great value on relationships, which has been a key to our success since our founding and is now a guiding factor driving our inclusion efforts.

We encourage Associates to form strong, lasting relationships with each other, and our aim is to transform some of the most talented individuals we hire today into our global leaders of tomorrow.

We recognize that our commitment to this relationship must include ensuring that Associates feel welcome, valued, and engaged if they are to make a long-term commitment to TJX.

We strongly believe that:

/ TJX Associates who feel welcome want to come to work. Our Associates feel welcome because they’re encouraged to bring their whole self to work and provide their unique perspective to the business.

/ TJX Associates who feel valued have an emotional connection to their job, not just an economic one. Our Associates feel valued because they know we want to hear and listen to what they have to say and we appreciate their perspective and experience.

/ TJX Associates who feel engaged know the significance of their contributions to our organization and that their opinions are sought out. Associates who want to come to work and have an emotional connection to their job are fully engaged in doing the best and the most they can do.

Marshalls Reviews

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Marshalls President and CEO Ernie Herrman
Ernie Herrman
10 Ratings
  • Featured Review

    "sales floor associate"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls full-time


    1> flexible hours
    2> awesome people at work
    3> best for students opting for part time jobs


    not as such for being a part time worker

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Marshalls Photos

Marshalls photo of: The great is beautiful!
Marshalls photo of: Beauty Department
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Marshalls photo of: Idc
Marshalls photo of: marshalls shoe shop
Marshalls photo of: Cube - Juniors
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Marshalls Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Retail Sales Associate Interview

    Anonymous Employee in Niles, IL
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied in-person. The process took 1 day. I interviewed at Marshalls (Niles, IL) in June 2018.


    Asked what I though customer service meant and what I liked best about working in retail. Very relaxed atmosphere. The manager was very kind and did not expect a lot.

    Interview Questions

    • What did you like about your old job.   1 Answer
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Marshalls Awards & Accolades

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