Mission: We strive to fulfill the dream of home ownership, by putting families in homes, build lasting client relationships and to create value that stands the test of time. When Mason-McDuffie Mortgage was established in 1887, its founders were guided by core principles centered on ...
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Is to provide the best customer experience in the Mortgage industry. Period.
Helping our customers achieve the dream of home ownership while creating generational relationships that stand the test of time.
When Mason-McDuffie Mortgage was established in 1887, its founders were guided by core principles centered on serving customers with committed employees. During our more than 129-year history, these core principles are at the heart of who we are.
Service - Providing superior customer service and experience.
Flexibility - Embracing change to meet the needs of an ever-changing market.
Teamwork - One team, one goal, one successful result for our customers.
Integrity - Requiring honesty and ethical behavior in every transaction.
Mason-McDuffie Mortgage Corporation, headquartered in San Ramon, CA is a mortgage banker, licensed in multiple states. With a rich history in real estate, Mason-McDuffie has been a leader in mortgage lending since 1887. In 1982 the Company held the 6th largest portfolio in the U.S. and was purchased by Weyerhaeuser Mortgage Company that same year. Mason-McDuffie Mortgage was reestablished in 2005 through the joint venture of several original partners. Leveraging the extensive experience of its senior management and loan officers, Mason-McDuffie Mortgage offers a broad range of loan products using the newest and most innovative technology available in the mortgage industry.
We are employee owned and employee built. Our employees are our extended family and are our Number One asset. To recruit and sustain a team of creating thinkers in the lending field, we provide an environment that fosters professional growth and career satisfaction. We operate under the Kaizen philosophy of continuous improvement. Everything is a discussion and ideas are encouraged. Only together will we build the best mortgage company in the industry. The happy and well-balanced work atmosphere we maintain allows our experienced staff to consistently provide exemplary customer service. A loyal and growing clientele served by a dedicated and reliable team, grows from this solid foundation. We are privately-held by the senior management team so decisions are driven by what is best for the company and its clients, not to meet demands of outside investors.
Our goal is to provide leadership and equip our employees with the training and necessary tools for professional lending success on whatever career path they choose with us. We are a mortgage banker, not a broker, which gives our team a competitive edge.
The advantages we provide:
A stable environment with opportunities for advancement in a company with roots in the real estate lending business dating back to 1887. We offer a professional development path for each staff member and seek to help each person grow their skills, and meet their goals and their career plans.
A strong support staff of experienced underwriters and full in-house services including underwriting, drawing documents and funding loans. This competitive advantage allows us to close loans much more quickly than the competition, generally in 21 to 30 days.
A menu of loan solutions including VA, FHA, conforming conventional and non-conforming conventional as well as 203k renovations loans and specialized Department of Agriculture loans in some markets.
Senior management, including the chairman, who started as loan officers and know what is required to serve clients well. Chairman Herb Tasker has been an industry leader for years and is a past President of the National Mortgage Bankers Association.
Aggressive compensation plans that allow our loan officers to be rewarded for serving their clients well. We recognize our President’s Club members (the top 10 percent) with an annual trip.
Tools for your success: Industry changing concierge marketing and support for our loan officers along with technology that comes from outside our industry.
A competitive benefits package
The Ideal Candidate is:
Committed to excellent customer service
Entrepreneurial and experienced
Responsive and effective communicator
I have been working at Mason-McDuffie Mortgage full-time (More than a year)
This is a family oriented company with tremendous support for everyone, regardless of position or tenure. Awesome management and always looking for ways to improve its productivity and culture.
I have no complaints here.
Advice to Management
Continue looking for ways to improve product mix and flexibility. This management team doesn't need much compared to other companies. No complaints here. The opportunities to succeed are here and your performance is dependent on what you put into it. The support is there.