Mass Markets Careers | Glassdoor

Mass Markets Overview

Iowa City, IA
201 to 500 employees
2003
Company - Private
Business Services
Unknown / Non-Applicable
Unknown
Since its inception in 2003, the foundation of our success has been built upon on our ability to form lasting partnerships with clients by providing high impact contact center services. Outsourcing customer interactions, when done correctly, does not stop at improving the ... Read more

Mission: OUR MISSION
Our mission is to create a company that employees love, a brand customers trust, an organization that challenges the status quo. Growth powered by performance.

OUR VISION
Our vision is to grow to be the premier provider USA ... Read more

Mass Markets Reviews

3.7
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Recommend to a friend
Approve of CEO
Mass Markets CEO Anthony Marlowe
Anthony Marlowe
5 Ratings
  • "Great Company!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mass Markets full-time (More than 5 years)

    Pros

    Fun face paced work enviroment. Everyone works together to achieve a common goal regardless as to what client they are working on behalf of. Great pay, benefits (medical, dental, vision, IRA & employee stock contract), and coworkers!

    Cons

    I can't really think of any "cons". I just wish we had an ice machine. I really miss our ice machine.

    Advice to Management

    Management at Mass Markets is great. They are very approachable and willing to help you at any point in time.

See All 38 Reviews

Mass Markets Photos

Mass Markets photo of: Senior Team Meeting
Mass Markets photo of: Iowa City 3rd Floor Team
Mass Markets photo of: West Des Moines Site
Mass Markets photo of: West Des Moines Site
Mass Markets photo of: West Des Moines Site
Mass Markets photo of: West Des Moines Site
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Mass Markets Interviews

Experience

Experience
50%
0%
50%

Getting an Interview

Getting an Interview
66%
33%

Difficulty

1.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Interview

    I had applied online and got a call back the next day. They left a message, but every time I tried to call back i got the run around and told someone would call me back. I gave the person my available times for call back and every call back is beyond those times. I have also sent multiple emails no answer. Very poor communication and incompetent HR staff.

See All 4 Interviews

Company Updates

  • http://glassdoor.com/slink.htm?key=vIoso

    Spearfish Open House 10/20/2016

    2000 Sign On Bonus! Stop by the Mass Markets office in Spearfish to learn more about this wonderful opportunity! If you like working in a fact paced, climate controlled, state of the art building then you love it here! Stop in between 9am and 6pm on Thursday, October 20th to speak with our local Talent Acquisition Specialist!

  • http://glassdoor.com/slink.htm?key=vIIVL

    Mass Markets Names Former HP Attorney Executive Vice President and General Counsel

    Former Hewlett-Packard Enterprise Services Patrick Long who was responsible for supporting global outsourcing legal operations at HP named Executive Vice President and General Counsel of Mass Markets An Anything-as-a-Service (XAAS) Company Iowa City, IA (PRWEB) January 28, 2016 Mass Markets, a leading "Anything-as-a-Service" (XaaS) and domestic contact center business process outsourcing (BPO) company that delivers revolutionary technology and innovative, quality driven customer service solutions using the most advanced technology in the industry announces that Patrick M.

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Mass Markets Awards & Accolades

  • Fastest Growing Private Companies in America, Inc. Magazine, 2014
  • Fastest Growing Private Companies in America, Inc. Magazine, 2013
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