Working at Mass Markets | Glassdoor

Mass Markets Overview

Iowa City, IA
201 to 500 employees
2003
Company - Private
Advertising & Marketing
Unknown / Non-Applicable
Unknown
Since its inception in 2003, the foundation of our success has been built upon on our ability to form lasting partnerships with clients by providing high impact contact center services. Outsourcing customer interactions, when done correctly, does not stop at improving the ... Read more

Mission: OUR MISSION
Our mission is to create a company that employees love, a brand customers trust, an organization that challenges the status quo. Growth powered by performance.

OUR VISION
Our vision is to grow to be the premier provider USA ... Read more

Mass Markets Reviews

3.6
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Recommend to a friend
Approve of CEO
Mass Markets CEO Anthony Marlowe
Anthony Marlowe
8 Ratings
  • "Join the Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dakota Dunes, SD
    Current Employee - Anonymous Employee in Dakota Dunes, SD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mass Markets full-time (More than 3 years)

    Pros

    lots of support. lots of friends and laughs. free food. flexible

    Cons

    really nothing too bad about the place

    Advice to Management

    Keep working to make this a better place

See All 40 Reviews

Mass Markets Photos

Mass Markets photo of: Senior Team Meeting
Mass Markets photo of: Iowa City 3rd Floor Team
Mass Markets photo of: West Des Moines Site
Mass Markets photo of: West Des Moines Site
Mass Markets photo of: West Des Moines Site
Mass Markets photo of: West Des Moines Site
See All PhotosSee All

Mass Markets Interviews

Experience

Experience
43%
14%
43%

Getting an Interview

Getting an Interview
60%
20%
20%

Difficulty

1.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Technical Support Representative Interview

    Anonymous Interview Candidate in Iowa City, IA
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Mass Markets (Iowa City, IA) in April 2018.

    Interview

    I filled out an application through Indeed.com, and then scheduled an in-person interview in their Iowa City location via email. I drove 40 minutes from Cedar Rapids and the interviewer began interviewing me for an outbound sales representative position. When I explained that I had applied to the Technical Support Representative position (she didn't know), she had to speak to her boss because she wasn't prepared to interview for that position. She then came back and told me her boss had told her they were not currently hiring for the position they had created a job posting for on indeed.com. I was still offered a position as an outbound sales representative. I believe they probably just created a bunch of generic postings on indeed.com in order to get large number of applicants for a low-paying call center job.

    Interview Questions

See All 7 Interviews

Mass Markets Awards & Accolades

  • Fastest Growing Private Companies in America, Inc. Magazine, 2014
  • Fastest Growing Private Companies in America, Inc. Magazine, 2013
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