Working at MassMutual | Glassdoor

MassMutual Overview

Springfield, MA
5001 to 10000 employees
Company - Private
Insurance Carriers
$10+ billion (USD) per year
When you join us at MassMutual, you're joining a leading mutual life insurance company that is run for the benefit of its members and participating policy owners.

• One of the top 100 companies - FORTUNE ... Read more

Mission: We help people secure their future and protect the ones they love.

Glassdoor Awards

Best Places to Work: 2011 (#29)

MassMutual – Why Work With Us?

Careers at MassMutual

At MassMutual, we’re passionate about helping millions of people find financial freedom. A career with us means you’ll help our customers protect what matters most. It also means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what makes MassMutual a strong, stable and ethical business. We invite you to explore the possibilities.

Corporate Careers

We offer corporate career opportunities where you can make an impact. Join a team that has helped people achieve financial security for more than 160 years. And not just any team — MassMutual consistently ranks on the FORTUNE 500 list.

For a full list of our Corporate career opportunities please visit:

Agency Careers 

MassMutual’s Financial Services Representatives take pride in their credibility as trusted business professionals. If you’re ready for a life-changing career, learn how to become a Financial Services Representative with a MassMutual agency. 

To learn more about agency career opportunities please visit:




Strengthening Communities

Living Mutual means supporting those who share our vision for a better future. Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity.

In our view, America is the most prosperous country in the world. Yet too many Americans lack the resources to be financially secure and entire communities are being left behind.

At MassMutual, we’re determined to help create brighter futures for everyone, not just a few. Learn more by visiting the MassMutual Foundation.

Giving of Ourselves

We know that every action supporting a common cause is meaningful, and our employees embody this spirit every day. We’re especially proud of those who make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.

Standing Up for Others

Through our Law Department’s award winning Pro Bono Program, we provide legal assistance to charitable organizations and people with limited means. We also educate community members on legal and civic issues.

Our core partnership is with the Hampden Country Bar Association’s Legal Clinic (HCLC) through which we provide underserved and underrepresented communities with access to legal services in areas such as housing, family law and consumer debt. Additionally, the Pro Bono Committee sponsors volunteers to help veterans in discharge upgrade cases and immigrants seeking asylum. The Law Department also encourages its members to volunteer their time and talent by selecting Pro Bono opportunities that are most meaningful to them.

In addition to providing direct legal services, the Pro Bono Program runs a free, one-week law school boot camp for Springfield, Massachusetts high school students with the goal of increasing diversity in the legal profession.

Our Commitment to People

Treating people with respect is second nature to us at MassMutual. It’s how we treat our customers and how we treat each other. We believe one way to show respect is to help people take care of themselves financially, intellectually, physically and emotionally.

We also believe that healthy, happy teams will take better care of our customers, which is why we invest so much in employee wellbeing. Our wellness initiatives, which help employees and their families eat better, stay active and be mindful of their health, have been honored by the American Heart Association and the National Business Group on Health, among others. In 2017 we invested $1.6 million in our employee education assistance program. We have been recognized by the Korn Ferry Institute as a leading organization for our diversity and inclusion efforts, and have earned accolades from organizations that measure best practices for our support of LGBTQ, women, veterans, and individuals with a disability.

Our Commitment to the Environment

MassMutual is a big company, but we try to leave a small environmental footprint by focusing on conservation, efficiency and renewable energy.

One of our goals is to reduce the amount of energy and natural resources it takes to run our business. Our Springfield, Massachusetts, corporate headquarters has earned a Silver Leadership in Energy and Environmental Design for Existing Buildings (LEED-EB®) rating for energy use and air quality from the U.S. Green Building Council. The building uses low-flow water fixtures and high-efficiency heating, ventilation and air conditioning (HVAC) equipment, and the parking lot has a rain harvesting system to irrigate campus grounds.

We’re increasing our use of more naturally-occurring energy sources like solar. For example, 1,750 solar panels on the roof of our headquarters building produce 384,000 kilowatts of electricity annually and 50 percent of our hot water. MassMutual’s cafeteria has an onsite herb garden, uses locally-sourced produce and participates in a recycling program. Our green commuter programs provide carpooling and vanpooling to all our campuses.

The MassMutual Learning and Conference in Chicopee, Massachusetts, supports sustainability by driving down energy and water consumption without sacrificing guest quality and comfort.

Our Commitment to Ethics and Integrity

Our policyowners and customers rely on us to help secure their futures and protect the ones they love. We take those responsibilities very seriously and conduct ourselves with the highest ethics and utmost integrity.

Our ethical culture permeates all parts of MassMutual. Everyone from our Board of Directors to our managers, employees and financial professionals reflects our values, follows our corporate governance policies and maintains trusting relationships with policyowners, customers and communities.

We continually educate and inform our employees on ethics issues through our code of conduct, compliance training and communication programs. Others have noticed. The Ethisphere® Institute recognized MassMutual as one of the World’s Most Ethical Companies for five consecutive years, from 2014 to 2018.

Together, We're Stronger

We believe diversity includes the broadest possible range of cultures, backgrounds, experiences and perspectives, while inclusion means creating an environment where all people and ideas are valued. Our goal is to welcome everyone — customers, employees, suppliers and visitors alike. Our passion for diversity and inclusion is not only about doing the right thing; it also helps us achieve our purpose to help people secure their future and protect the ones they love. Read a letter from the CEO and Head of Diversity & Inclusion.

Diversity at Every Level

For diversity to live across an organization, it also needs to live at every level. That’s why we actively pursue workforce diversity, including in our boardroom. 45 percent of our Board of Directors is comprised of women and people of color, making it one of the most diverse groups in the industry and among FORTUNE® 5001 companies.

We place a strong emphasis on relationship-building activities, like engaging diverse employees in mentoring and networking opportunities and efforts that drive business impact (Check out the opportunities). Our Business Resource Groups (BRGs) are internal diversity and inclusion champions who support recruitment, community outreach, awareness and education, brand recognition, marketing, retention and professional development. We currently have eight national BRGs representing African Americans, Asians, Latinx, members of the LGBTQ community, individuals with disabilities and their caregivers, armed forces members, veterans and military family members, young professionals and women leaders.

Early Career Internship Program

If you desire to gain experience in a business field such as Finance, Marketing, Investment Management, Insurance Operations or a technical discipline like Information Technology, the Early Career Internship Programs provide you with an extensive 11-week summer internship that will give you the opportunity to build business acumen, critical thinking, leadership and technical skill sets to become a future leader within the company.

Early Career Rotational Program

The Early Career Rotational Program is a full-time, four-year rotational development program for students who are graduating from a four-year college by August of 2019. The Early Career Rotational Program has four tracks: Finance, Marketing, Investment Management and Insurance Operations. Each participant will complete four, one-year rotations in their specific track.


Compensation and Rewards

MassMutual offers its employees competitive salaries, but we know you care about more than just a paycheck. Health coverage and retirement savings opportunities are just a few of our many benefits. Plus, you’ll work for a company that understands there’s more to life than your job.


We know you want, and deserve, to be recognized for your skills, ability and performance. We offer a total compensation plan that includes a competitive base salary and incentive opportunities at all career levels.

Health and Welfare

We understand you and your family’s health, wellness and financial security are among your top priorities. If you work for MassMutual for 20 or more hours a week, you will be offered life, health, dental, disability and vision insurance.

Work-Life Balance

You have many responsibilities at home, at work and in your community. We understand this and have an array of benefits and offerings to help employees achieve balance in work and life.

Your Financial Future

Planning for tomorrow is important. Our retirement program is designed to help employees prepare for their financial future. We offer both a cash balance pension plan and a 401(k)/thrift plan.

For a full list of our benefits, please visit:

MassMutual Reviews

  • "Financial Advisor assitatant"

    Current Employee - Financial Advisor in Broomall, PA
    Current Employee - Financial Advisor in Broomall, PA

    I have been working at MassMutual full-time


    flexibility, growth, stability, good money


    committment, client engagement, service, multiple carrier

See All 1,395 Reviews

MassMutual Photos

MassMutual photo of: MassMutual Headquarters
MassMutual photo of: MassMutal Headquarter
MassMutual photo of: MassMutual Corporate Headquarters
MassMutual photo of: MassMutual
MassMutual photo of: Front of the HQ building
MassMutual photo of: Huge xmas tree in lobby
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MassMutual Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Actuarial Analyst Interview

    Anonymous Interview Candidate in Springfield, MA
    No Offer
    Positive Experience
    Average Interview


    I applied online. The process took 4 weeks. I interviewed at MassMutual (Springfield, MA) in January 2019.


    I was contacted by email and scheduled a 30 minute phone screen with HR.
    On-site interview consisted of four rounds with two Actuarial Assistants, a Health FSA, and a VP Actuary who was in a non-traditional role.
    Afterwards, I was taken to lunch with two Actuarial Students in their rotational program.
    Overall, I enjoyed the process and everyone was genuine and friendly. Consisted of behavioral questions and things on my CV.

    Interview Questions

    • Why do you want to be an actuary?
      Why are you interested in this position here at MassMutual?   Answer Question
See All 454 Interviews

MassMutual Awards & Accolades

  • World's Most Ethical Companies 2019, Ethisphere Institute, 2019
  • Corporate Equality Index Perfect Score, The Human Rights Campaign (HRC) Foundation, 2019
  • Best Place to Work for Disability Inclusion, Disability Equality Index® (DEI), 2019
  • Military Friendly Employer, Military Friendly, 2019
  • The Boston Globe Top Places to Work, The Boston Globe, 2019
See More

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at MassMutual? Share Your Experiences

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