Working at Mastercard | Glassdoor

Mastercard Overview

Purchase, NY
10000+ employees
1966
Company - Public (MA)
Financial Transaction Processing
$5 to $10 billion (USD) per year
As a technology company in the global payments business, we operate the world’s fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and ... Read more

Mission: Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart.
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Glassdoor Awards

Best Places to Work: 2013 (#29)

Company Updates

  • Mastercard jointly announced with Governor Andrew Cuomo that it will add to its New York state operations with the expansion of its New York City Technology Hub. http://glassdoor.com/slink.htm?key=vQLsG

    Mastercard to Expand Technology Hub in New York City | Global Hub

    Mastercard jointly announced with Governor Andrew Cuomo that it will add to its New York state operations with the expansion of its New York City Technology Hub. The company will relocate its current tech hub operations to a new Flatiron location at 150 Fifth Avenue and nearly triple its work force through the creation of over 470 new jobs by 2024- read the full press release.

  • Brighterion’s unique Smart Agent technology will expand our capabilities by adding to our advanced suite of security products already using artificial intelligence. http://glassdoor.com/slink.htm?key=vQeIV

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Mastercard – Why Work For Us?


We’re providing the technology that’s leading the way toward a World Beyond Cash

Mastercard operates the world’s fastest payment processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories


Our mission is clear

Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart.

Mastercard offers a safe way to pay

We know safety and security are the top priorities of our customers, cardholders and partners, so we won’t stand still in developing new and better ways to keep payments safe.

There’s strength in sponsorships

From the Singapore Repertory Theatre to Major League Baseball in the United States, MasterCard proudly sponsors the best in sports, arts and culture, entertainment, culinary and shopping around the world.

   


At MasterCard, combining our industry expertise with the diverse insights from our global workforce is at the core of our diversity strategy.

Our dedication to cultivating an environment for all employees that respects their individual strengths, views and experiences is our foundation. We aim to promote increased engagement, which naturally leads to greater innovation and productivity.

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Innovation is at the heart of Mastercard’s nearly 50-year history. We take an innovative, value-driven approach to the solutions we create and services we offer, making transactions faster, easier, and more convenient and secure.  

One of the many ways in which we innovate is through our culture and people. We hire talented, inventive employees such as those in our Labs group. We also encourage all employees to participate in efforts that cultivate innovation in local communities such as STEM programs. In addition, we showcase innovation through products such as MasterPassTM and tokenization that powers solutions like Apple PayTM to deliver value to consumers, merchants and banks alike. And, through outreach to developers and entrepreneurs, we are helping to facilitate improvements across the payments ecosystem that will generate future innovations.

By underpinning innovation in everything we do, we are transforming the way people pay and get paid, helping businesses grow, improving the shopping experience and advancing financial inclusion around the world.

Leading by example in the way we work

We believe that how we do business is as important as what we achieve. Ethics and compliance are embedded in our core values and we take a proactive approach to conducting business in an open and transparent way. We believe that diversity and innovation go hand-in-hand, and we use our technology and expertise to make payments safe, simple and smart.

Supporting philanthropy and social responsibility

We care about the communities around us and we promote environmentally sustainable business practices. Our philanthropic efforts — which range from charitable giving to employee volunteerism and support for disaster relief — positively impact the lives of people everywhere. And we foster a positive work environment that offers equal opportunities and rewards employees fairly.

Promoting financial inclusion and literacy

Millions of people around the world lack access to the most basic financial tools. They don't have secure places to save money, reliable ways to transfer it or safe ways to transport it. Through innovation and education, we’re working to ensure that all people have an opportunity to participate in the global economy. Our products and solutions, as well as our philanthropic and financial literacy programs, bring the benefit of financial services to the unbanked and underbanked. This helps individuals to build a stronger future for themselves, their families and their communities.

Driving payment innovation and insights

At MasterCard, we're passionate about innovation. We know that the benefits of electronic payments far outweigh those of cash. And we use our data and insights to analyze and anticipate trends that impact payments. From major cities to developing markets, we’re creating products and solutions that fuel economic growth, efficiency and transparency. Importantly, we’re creating better payment experiences that benefit people everywhere.

 

Above and Beyond Benefits

Health and retirement benefits are just one way we ensure our employees feel valued and satisfied. We also offer:

  • Family care resources

  • Adoption assistance

  • Parental leave

  • Employee and Family Resource Program

  • Financial Wellness programs

  • Personal services and discounts

Fostering Work-Life Balance

Flexible work hours

Results, not hours, count. Our workplace allows the kind of scheduling flexibility that helps balance work demands with personal responsibilities.

Matching gift and volunteer incentive programs  

We encourage employees to spend time volunteering in their communities. And, eligible employees and retirees can also donate to the nonprofit groups or educational institutions of their choice, and we’ll match the donation dollar-for-dollar — up to $5,000 per year.

Learning and Career Development

The workplace as learning lab

When employees are empowered, they’re more likely to take an active role in their own development. That’s why we provide employees with opportunities to lead initiatives, work on cross-functional projects or volunteer for rotational assignments — either in their own office or in one of our other offices around the world.

The value of coaching and feedback

Our managers receive extensive training in both managerial and coaching skills. This helps ensure that all our employees get the ongoing feedback they need to make the most of their talents. We want our employees to succeed.

Financial assistance for education 

MasterCard provides financial assistance to eligible employees who want to take their education and professional development to the next level.

Mastercard Reviews

3.8
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Mastercard President and CEO Ajay Banga
Ajay Banga
635 Ratings
  • Featured Review

    Helpful (6)

    "Enabled to grow and excel inside and out of workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (Less than a year)

    Pros

    Love that my company cares enough to keep asking as well as providing tools, programs and ways to get ahead. Not just financially but emotionally as well. We have 5 paid days per year to volunteer to any of our favorite charities as well as an expanded pat leave globally...not to mention that #acceptancematters.

    Cons

    Takes a bit of time to learn about other teams and what they do or how you should align with them

See All 1,080 Reviews

Mastercard Photos

Mastercard photo of: NYC Tech Hub - Couches to work and innovate!
Mastercard photo of: Inclusion Summit
Mastercard photo of: Inclusion Summit
Mastercard photo of: Inclusion Summit
Mastercard photo of: Inclusion Summit
Mastercard photo of: Inclusion Summit
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Mastercard Interviews

Experience

Experience
68%
15%
17%

Getting an Interview

Getting an Interview
36%
19%
16%
15
7
4
3

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (4)  

    Associate Analyst Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Relatively straightforward, but long. Met with a number of senior management people throughout the course of 3 months. Case studies, behavioral questions, asked about my interest in the industry and the company

    Interview Questions

See All 330 Interviews

Mastercard Awards & Accolades

  • Top 50 Companies for Diversity, DiversityInc, 2017
  • Top 50 Employers - Readers' Choice, Equal Opportunity Magazine, 2017
  • Best Westchester Companies For Women, Westchester Magazine, 2016
  • Change The World List, Fortune Magazine, 2016
  • Worlds Most Ethical Companies, Ethisphere, 2016
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