Working at Mattersight | Glassdoor

Mattersight Overview

Chicago, IL
201 to 500 employees
NICE
1999
Company - Public (MATR)
Enterprise Software & Network Solutions
$50 to $100 million (USD) per year
Competitors

Verint Systems

On August 20, 2018, Mattersight was acquired by NICE and is now part of their Customer Experience Analytics group. Mattersight unleashes the power of personality to improve every interaction with every customer every time. With tools to learn, analyze, and predict customer ... Read more

Mission: Mattersight's mission is to help brands have more effective and effortless conversations with their customers and employees.

Mattersight Reviews

  • "Inclusive & Fun Environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mattersight full-time (Less than a year)

    Pros

    Kind and knowledgeable co-workers, employee engagement events, free beer and snacks, fun games!

    Cons

    I cannot think of any cons.

See All 75 Reviews

Mattersight Photos

Mattersight photo of: +1 Company Gathering
Mattersight photo of: Celebrating the Acquisition
Mattersight photo of: An evening out with colleagues
Mattersight photo of: Friends and Family
Mattersight photo of: Enjoying Team Life!
Mattersight photo of: FORE!
See All PhotosSee All

Mattersight Interviews

Experience

Experience
44%
39%
17%

Getting an Interview

Getting an Interview
42%
29%
15%
12
2

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1.  

    QA Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Interview

    I was contacted by a recruiter on LinkedIn and the tech stack caught my attention. After a call with the recruiter, I was asked for a technical phone screen. The screening question was a good mix of algorithms, data structures and design.
    After clearing technical phone screen, I was invited for on-site interviews. There were 6 interviews excluding recruiter. I requested to spread the interviews over 2 days which was accepted.

    Interview Questions

See All 66 Interviews

Mattersight Awards & Accolades

  • Top Workplaces, Austin American-Statesman, 2017
  • 2016 Top 100 Digital Companies in Chicago, Built in Chicago, 2016
See More

Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Work at Mattersight? Share Your Experiences

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