Working at Mattress Firm | Glassdoor

Mattress Firm Overview

Houston, TX
5001 to 10000 employees
Company - Public (MFRM)
$2 to $5 billion (USD) per year
From its humble beginnings in 1986 when three friends pooled their resources to purchase a downtrodden spot in a Houston strip center, the Mattress Firm chain has grown to become the world's largest bedding retailer. The bedding retailer owns and operates over ... Read more

Mission: PURPOSE
Improving lives one relationship at a time.

Integrity. Service. Passion.

Company Updates

  • We are so excited to offer a fun and collaborative work environment that allows our team members to be successful each and every day at BedQuarters!

    Mattress Firm's new Houston HQ includes nap rooms, murals and arcade games - Houston Business Journal

    It's fitting that Houston-based Mattress Firm's new headquarters includes four rooms designated for napping. But the office's pinball machines, arcade games and open-concept office space plants the retailer on a growing list of companies with creative workspaces. Atlanta-based Tvsdesign designed the interiors of Mattress Firm's 130,000-square-foot headquarters at 10201 S.

  • Is your current job a snooze? On January 25, Mattress Firm is hosting National Career Day between 9am-2pm (come-and-go). Stop by to meet our team, learn about career opportunities and interview! RSVP @

    Mattress Firm National Career Day

    Is your current job a snooze? On January 25, Mattress Firm is hosting National Career Day between 9am-2pm (come-and-go). Stop by to meet our team, learn about career opportunities and interview! RSVP today and we'll see you there! #MFRMlife

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Mattress Firm – Why Work For Us?


undefinedBack in 1986 when we entered into the business world, our founders had big dreams too.

Through hard work and dedication to getting the job done, that dream was realized. Today, Mattress Firm has grown from one store in Houston, Texas to more than 3500+ locations nationwide.

Now, as one of the largest and most successful retailers in the specialty bedding market, we have the opportunity to help young professionals, like you, achieve their dreams. Whether it's sales, management, franchise ownership or somewhere in between, we offer all the advantages of a "BIG" corporation together with all of the friendly familiar associated with a "SMALL" company. Here, as a member of the Mattress Firm team, you will find all of the openness and support you need to capitalize on the opportunities, large and small, which will present themselves daily.


undefinedAround here core values aren't just words found in a corporate handbook; they act as guidelines for better business and guide some of the best careers. Developing such a future-forward culture starts with identifying and defining beliefs. Then, these collective beliefs are developed and strengthened through a sense of responsibility, leadership, integrity, passion, innovation, teamwork and success. From there our core values take on an expanded meaning that is shared and reinforced every day by every member of the team.

Our vision is simple – to be the global choice for better sleep.

One might think those are lofty ambitions for a company that started just over 29 years ago, but they are quite understandable when you consider how far we've come in such a short period.

You see, we're successful because our emphasis isn't just on selling our products, it's on selling ourselves and what we stand for – satisfaction, service and our ongoing commitment to being the best at what we do. To achieve this we continually strive to hire the finest talent available... and that could mean you.

This won't be just another stop on your resume.

You owe it to yourself to experience the wide-open opportunities and collaborative environment that Mattress Firm has to offer. Mattress Firm is first and foremost a team; a team that through the dedicated efforts of many individuals makes for one strong corporation. Our commitment to teamwork and enhanced professional atmosphere is balanced with a casual environment where friendships are made and successes are rewarded. This can be seen in the track records and tenures of hundreds of professionals who proudly call Mattress Firm home to their careers. And though many think we’re all business, all work and no play makes for one dull workplace.


undefinedMattress Firm offers an extensive range of competitive benefits designed to support you, your family, and your life. Below is a brief overview of the benefits available.


undefinedMost people start their day by climbing out of bed; our associates start the day by jumping right into them.

When you join the Mattress Firm team, you are dedicating yourself to true personal and professional development. Because of our commitment to promoting from within, it is essential for us to focus on your development to help you sharpen your business acumen, cultivate a demonstrable level of expertise that will set you apart from the crowd—and put your career ahead of the curve.


Sales Management

Whether you are fresh off of a college campus or come to us with an extensive professional background, we are committed to your development. You and your fellow trainees will work side-by-side, developing your sales and management skills. We know everyone develops at their own pace, so our social learning approach to training provides you an opportunity to tackle your development from all angles. Whether it’s in-classroom, in-store, online or virtual, we’ll make sure you have the tools and training to set you up for success.


Operations Management

Mattress Firm is proud to have the best delivery service in our industry! Our Operations team is committed to high guest satisfaction ratings and providing best-in-class service levels to our retail stores. Through National and Regional leadership conferences, side-by-side coaching & development and online resources, we ensure, as a member of our Operations team, you are poised for success.



As a member of our Corporate Support team, you are responsible for ensuring our guests Save Money and Sleep Happy by providing best-in-class support to our field sales and operations team. Whether you help select our product line in Merchandising, audit inventory in Loss Prevention or process Payroll, you have access to relevant training and development through seminars and conferences, corporate sponsored training events or online resources to ensure you’re equipped to provide unparalleled support to our company.

undefinedDennis Williams

Market Development Manager, Charlotte

What do you enjoy doing in your free time?
1) Spending time with family
2) Going to church
3) Shopping

Previous Roles Held: Part-time Sales, Store Management, Market Training, Market Recruiting, Multi-Unit Management

At Mattress Firm since: 2005

What is an important accomplishment you've achieved at Mattress Firm?

Up to this point in my career with Mattress Firm my most important accomplishment would have to be when I managed the number one store in the company.

Why do you like working at Mattress Firm?

I like working at Mattress Firm because it allows for me to be Dennis. At work I can be passionate, execute visions, and provide a better life for my internal and external customers. These are things I envisioned as a child, changing the world one person at a time.

How would you describe the growth opportunity at Mattress Firm?

The opportunity for growth is high at Mattress Firm; tons of growth! Understand it will be like anything else in life, you will only get out of it what you put in. Positions at Mattress Firm are earned through hard work and performance regardless of tenure.

undefinedDerek Tilley

Divisional Retail Specialist

What do you enjoy doing in your free time?
1) Family time
2) Exercise
3) Basketball

Previous Roles Held: Store Management, Multi-Unit Management

At Mattress Firm since: 2006

What is an important accomplishment you've achieved at Mattress Firm?

The accomplishment I am most proud of is achieving the Million Dollar Sales Award.

Why do you like working at Mattress Firm?

I love working at Mattress Firm because we are encouraged and enabled to use our skills, ingenuity, and experience to effect quantifiable changes.

How would you describe the culture at Mattress Firm?

Our culture has been built around fun and enthusiastic people that look out for each other’s best interests and personal development. It keeps us focused on the same results and pushes us for high performance, but makes us accepting of mistakes and non-judgmental. We are also family oriented in the sense that we treat each other like family and we hold our own personal family life with the utmost regard.

How would you describe the growth opportunity at Mattress Firm?

Personal development and career growth are held as a high priority here at Mattress Firm. Everyone’s goals are achievable if their drive & dedication is there. Mattress Firm is unmatched at providing the tools and resources to support growth, and will then find positions for individuals in order to maximize that growth.

undefinedEdith Botello

Talent Acquisition and Retention Manager

What do you enjoy doing in your free time?
1) Spending time with family & friends
2) Watching football (Pro&Collegiate)
3) Watching Broadway shows .

Previous Roles Held: Store Management

At Mattress Firm since: 2009

What is an important accomplishment you've achieved at Mattress Firm?

Due to my performance at the beginning of my career I was able to become a Store Manager in less than 3 months of starting with Mattress Firm at one of the best locations in my district. It was very rewarding that Mattress Firm trusted me with achieving store quotas in such a short time of starting with the company.

Why do you like working at Mattress Firm?

I LOVE working here because I’ve made some really great friends. It’s really nice to be surrounded by people who genuinely care about me and want to oversee my development.

How would you describe the culture at Mattress Firm?

The culture at Mattress Firm is like working with your friends every day. There is never a dull moment and I can expect to laugh and smile every single day.
How would you describe the growth opportunity at Mattress Firm?

The growth opportunity at Mattress Firm is unstoppable. I would have never thought about working in the department that I do now because when I first joined Mattress Firm the team consisted of 5 people. 6 years later I am a part of a team of 18 people. It has also been great to watch my friends become District Managers and Area Managers in record time.

Mattress Firm Reviews

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Mattress Firm President and Chief Executive Officer Ken Murphy
Ken Murphy
396 Ratings
  • Helpful (1)

    "Excellent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Madison, WI
    Current Employee - Store Manager in Madison, WI
    Positive Outlook
    Approves of CEO

    I have been working at Mattress Firm full-time (More than a year)


    Excellent culture. Plenty of room to advance. You really control your own destiny and get out what you put in.


    It's retail, so the hours aren't ideal. You're also working extended hours every holiday with the exception of Christmas, Thanksgiving, and Easter.

    Advice to Management

    Close at 7!

See All 1,798 Reviews

Mattress Firm Interviews



Getting an Interview

Getting an Interview





    Manager On Duty Interview

    Anonymous Employee in Columbus, OH
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at Mattress Firm (Columbus, OH).


    Phone interview first with corporate recruiter , followed by an in-person interview with District and Area Manager...Process took several weeks before hired. Not a difficult
    process to go through.

    Interview Questions

    • How can you change someones life by selling a mattress set?   1 Answer
See All 328 Interviews

Mattress Firm Awards & Accolades

  • America's Best Large Employers, Forbes, 2016
  • Top 150 - National Top Workplaces 2013, Top Workplaces, 2013
  • Top Intern Employers, CollegeGrad, 2009
  • Top Entry Level Employers, CollegeGrad, 2009
  • Top Master's Employers, CollegeGrad, 2009
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