I have been working at McCormick & Schmick's part-time (Less than a year)
A lot of money to be made on holidays, Saturday and days that they don't over schedule servers. Managers are friendly and helpful most of the time. Usually a nice work environment, everyone is helpful. If they don't over schedule, usually, you can make decent money!!! If you can sell the cards they offer things like paying for your parking or bus pass or cash prizes.
To many servers working to make money or even be busy while working. Always work on holidays. Crap sections when they over schedule. Always have to tip out even if doing job of other staff. Cost of running credit cards is also paid for by servers. Hiring and training new people for positions instead of cross training current employees. Super strict about scripts and "approaches", sales pitches.
Advice to Management
I think that server schedules should be based on seniority, whoever has been there the longest gets to pick what shifts they want to work up to 6 shifts a week depending on their availability. Cuts due to overstaffing should also go by seniority. If you don't want to lose staff and have to constantly hire new staff you treat the staff you have good. Cross train employees as much as possible. Servers, bartenders, cocktail servers, hosts, bussers...everyone should be given the opportunity to cross train and learn other positions and work them according to seniority. Run promotions, advertise, make a Groupon or retail me not offer. DO SOMETHING. Offer training opportunities.
I applied online. I interviewed at McCormick & Schmick's (Washington, DC) in March 2017.
Very polite and professional. The interviewer was on time. Many questions with plenty of time to answer and give feedback. I was given ample choice of times available for the interview
Let us know if we're missing any workplace or industry recognition –