Working at McDonald's | Glassdoor

McDonald's Overview

Chicago, IL
10000+ employees
1955
Company - Public (MCD)
Fast-Food & Quick-Service Restaurants
$10+ billion (USD) per year
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues ... Read more

McDonald's – Why Work With Us?


McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health here.

McDonald’s and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Build Your Future at McDonald’s

To date we have given out over $58 million dollars in tuition assistance and supported 38,500 restaurant workers.  How can we help you create your future?

Employees at participating U.S. restaurants have the opportunity to:

  • Earn a high school diploma**
  • Receive $2,500 in upfront college tuition assistance
  • Access free education and career advising services**
  • Learn English as a second language

*Eligible after 90 days – or the equivalent of a summer job – and 15 hours a week
*** This benefit is extended to immediate family of eligible employees of participating restaurants

For more information about Archways for Opportunity please visit our website.

“We have a responsibility to each generation to provide opportunity, flexibility and resources for wherever a candidate is on their career journey.” - Melissa Kersey, McDonald’s U.S. Chief People Officer.

By leaning into the fastest-growing segment of the workforce we are able to connect to a growing, yet underutilized, workforce through a first-of-its-kind collaboration in the quick service restaurant (QSR) industry with AARP and AARP Foundation.   Through this partnership we aim to highlight that no matter what stage of working life a candidate can see themselves grow and thrive within McDonald’s, from a Crew Member to Manager. 

  

Learn more at AARP or read more at McDonald's Newsroom

See what a day in the life is like from our crew members!

The Best First Job Since…

  • Retirement
  • Starting College
  • Going Back to School
  • Starting a Family
  • Coming Home
  • Your Kids Left The Nest

No matter your stage in life we have a job to fit your lifestyle.

Crew: On a McDonald’s restaurant crew, you’ll be a member of a tight-knit team, working together to prepare meals, take food orders, keep the restaurant clean, and bring smiles to customers’ faces with great service.

Crew Manager/Shift Manager/Store Manager: Managers are team leaders, working with the restaurant crew to ensure quality service, great food, and cleanliness. As a manager, you might keep team members on target to meet goals, plan for peak hours during shifts, and check in with customers to make sure everyone at your McDonald’s is happy and satisfied.

 

Most McDonald’s restaurants are operated by independent franchisees who are independent employers, and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment related matters in their restaurants. McDonald's does not control the independent franchisees’ employment policies and practices and does not employ those working at franchised restaurants. McDonald’s and its franchisees are equal opportunity employers committed to a diverse and inclusive workforce.


​​A career at McDonald's is an opportunity to be the best at what you do in an environment where you are valued and respected. We are committed to creating a workplace where employees are rewarded and recognized for their contribution, and supported by meaningful growth opportunities. We believe the best people in the world work right here.


 

IT

IT at McDonald's influences the investment, implementation, and use of technology that supports our ability to serve 70 million global customers each day.

Marketing

Join a team that develops a deep emotional connection with consumers to a globally recognizable brand.

Digital

Be a part of a department that is literally changing how McDonald's does business, your work is a blank canvas.

Supply Chain

Work with an industry-leading supply chain organization that strives to fuel system growth and value by providing best-in-class quality products and services through strong partnerships with our global suppliers.

Finance & Accounting

Join any of our finance teams and open the door for opportunities to move up and across the organization. Whether it's working with our owner operators on their financial operations or helping manage our cash flow in the treasury department, the opportunities for someone with an Accounting/Finance background are endless.

McDonald's Reviews

  • Featured Review

    "McDonalds is an awesome company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member/Grill Cook in Chandler, AZ
    Former Employee - Crew Member/Grill Cook in Chandler, AZ

    I worked at McDonald's full-time (Less than a year)

    Pros

    Coworkers and management great to work for. Fast pace.

    Cons

    Nothing negative to say about Happy Meals.

See All 34,677 Reviews

McDonald's Photos

McDonald's photo of: Workplace
McDonald's photo of: McDonald's
McDonald's photo of: Hot Fast French Fries
McDonald's photo of: Drive Thru Crew Member
McDonald's photo of: Danny - Crew Member
McDonald's photo of: McWrap Meal
See All PhotosSee All

McDonald's Interviews

Experience

Experience
65%
25%
10%

Getting an Interview

Getting an Interview
63%
26%
6%
2
1
1
1

Difficulty

1.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (11)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    It was easy. Answer the questions in complete sentences and you should be okay. It's an entry job, relax and be confident. What's the worst that could happen, you don't get the job. You'll survive to live another day, jobless, but you'll be okay.

    Interview Questions

    • Do you have a mode of transportation?   8 Answers
See All 6,656 Interviews

McDonald's Awards & Accolades

  • 25 Best Multinational Companies to Work For (in Latin America)(#4), Great Place to Work Institute, 2012
  • Britain's Top 100 Graduate Employers, The Sunday Times (UK), 2012
  • World’s Most Admired Companies, Fortune, 2009
  • Top Companies for Leaders, Fortune, 2009
  • Top 500 Green Companies, Newsweek, 2009
See More

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Work at McDonald's? Share Your Experiences

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