Working at McDonald's | Glassdoor

McDonald's Overview

Chicago, IL
10000+ employees
1955
Company - Public (MCD)
Fast-Food & Quick-Service Restaurants
$10+ billion (USD) per year
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues ... Read more

McDonald's – Why Work For Us?



Can you imagine a world without the Big Mac? Or Chicken McNuggets? Or Happy Meals? Luckily, back in 1954, a man named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of our history. From that humble start as a small restaurant, we're proud to have become one of the world's leading food service retailer in over 120 countries, with more than 37,000 restaurants serving nearly 69 million people every day.


McDonald's Values in Action

From the start, we've been committed to doing the right thing. And every day, all around the globe, we put people, processes and practices into place to make quality food, more responsible sourcing choices, a stronger community and a better planet. In accordance with our McDonald’s values, we’re here to make a difference, and here’s how.



​​A career at McDonald's is an opportunity to be the best at what you do in an environment where you are valued and respected. We are committed to creating a workplace where employees are rewarded and recognized for their contribution, and supported by meaningful growth opportunities. We believe the best people in the world work right here.


 

IT

IT at McDonald's influences the investment, implementation, and use of technology that supports our ability to serve 70 million global customers each day.

Marketing

Join a team that develops a deep emotional connection with consumers to a globally recognizable brand.

Digital

Be a part of a department that is literally changing how McDonald's does business, your work is a blank canvas.

Supply Chain

Work with an industry-leading supply chain organization that strives to fuel system growth and value by providing best-in-class quality products and services through strong partnerships with our global suppliers.

Finance & Accounting

Join any of our finance teams and open the door for opportunities to move up and across the organization. Whether it's working with our owner operators on their financial operations or helping manage our cash flow in the treasury department, the opportunities for someone with an Accounting/Finance background are endless.


Working at McDonald’s isn’t just a chance to earn money now, but an opportunity to build skills for your future.

Typical McDonald's Positions

For Crew: On a McDonald’s restaurant crew, you’ll be a member of a tight-knit team, working together to prepare meals, take food orders, keep the restaurant clean, and bring smiles to customers’ faces with great service.

For Managers: Managers are team leaders, working with the restaurant crew to ensure quality service, great food, and cleanliness. As a manager, you might keep team members on target to meet goals, plan for peak hours during shifts, and check in with customers to make sure everyone at your McDonald’s is happy and satisfied.

Opportunities for Advancement

Build a rewarding, long-term career with professional training and promotion opportunities that help you grow in the restaurant.


McDonald’s Interview Tips and Resume Advice

  • Prepare for a face-to-face interview of about 15 minutes for crew positions, and 45 minutes for manager positions.
  • Be able to highlight your background or work experience, and why you want to work with McDonald’s.
  • Dress for crew position candidates may be casual, yet professional, while candidates for department manager and above may want to dress business casual.

Most McDonald’s restaurants are operated by independent franchisees who are independent employers, and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment related matters in their restaurants. McDonald's does not control the independent franchisees’ employment policies and practices and does not employ those working at franchised restaurants. McDonald’s and its franchisees are equal opportunity employers committed to a diverse and inclusive workforce.


McDONALD'S CORPORATE HEADQUARTERS (MHQ)

McDonald's competitive benefits and compensation program is designed to attract, retain, and engage talented people who will deliver strong performance, and help McDonald's achieve our business goals and objectives. 

Our new, state-of-the art headquarters is located in the booming West Loop area in the heart of downtown Chicago. It is set up to be a global hub that fosters innovation: take a class at Hamburger University, sample future menu items in our Test Kitchen, and utilize the latest technology to stay in touch with your team around the globe.  With monthly organized events, massive outdoor spaces, an 8000 square foot gym, and an onsite McDonald's serving international favorites, our office helps us connect with each other like never before.  Needless to say, you’ll be lovin’ it here…


RESTAURANT CREW

Achieve your goals with a job that offers flexible schedules, professional training in customer service and leadership, and opportunities to pay for school.

You don’t have to achieve upper-level management status to reap the rewards. When you’re a part of our restaurant crew, you’ll enjoy a competitive wage, a schedule that fits your needs, a team that’s there to support you in every way, and a workplace that’s close to wherever you need to be. It’s a great way to earn extra income for anyone, from students to moms and dads.

  • Educational Benefits: A job at a McDonald’s restaurant can work for you, with programs and perks including high school completion courses, money for college, and classes for English language learners.
  • Flexible Schedules: Earn, learn, and live on your own time with work schedules that give you the freedom to work the hours that suit you.
  • Competitive Pay: Earn money with good starting pay. Wages differ by location; learn more about your starting pay at your local McDonald’s restaurant.
  • World-Class Training: Learn skills that can help you at work and in your everyday life, like face-to-face communication and working on a team.
  • Restaurant Employee Rewards: Get recognized for your hard work with awards and restaurant employee appreciation events.
  • McDPerks: Save money on everything from groceries to movie tickets with McDPerks employee discounts offered at participating restaurants.
  • Make New Friends: Laugh and have fun with the great people you’ll be working shoulder to shoulder with.
  • Diversity in the Workplace: When you mix people from all different backgrounds, you get a great place to work. And as equal opportunity employers, McDonald’s and its franchisees are committed to maintaining a diverse and inclusive workforce for all.
  • For Our Veterans: Just like you, we have a commitment to service. And through that commitment, we aspire to connect with America’s military men, women and spouses, and develop long-lasting relationships.

Subject to availability and certain eligibility requirements and restrictions. Talk to your local franchise owner or restaurant manager to learn more.


Pamela E.

Senior Director of Consumer Product Safety, Supply Chain

In short, Pam makes sure that the changing tastes of our customers are recognized and addressed, and helps bring change to life in McDonald's restaurants. Pam defines the strategy for agricultural products and aligns our supply chain to move forward in the same direction. She has a close-knit relationship with suppliers all over the world and enjoys her role in this virtual organization. Pamela finds fun every day because of the endless opportunities to adjust and change with customers tastes. As customers tastes advance, so do our efforts. Perhaps that is why she has been with the company for over 20 years!


Anthony M. 

IS Project Leader, IT Digital

Anthony is a self-described marketing communications ninja. He works in a unique space where marketing, operations and technology come together to produce the most customer-focused technology available. Anthony says his motto is, "stop, collaborate and listen"... because it is listening to our customers and working together as a global organization that will continue to create the forward-thinking, new, and personalized technology experiences that are driving McDonald's to be the most modern and progressive burger company in the industry.


Jeanette D.

Global External Communications Supervisor, Communications

Jeanette is responsible for communicating our food journey. Her passion for the brand comes through as she informs both the public and media about the improvements to our food quality. Jeanette explains her job as showcasing quality ingredients and innovation behind each menu item, from local sourcing to integration of regional flavors and everything in between. Jeanette started as a contractor in Human Resources and within six months became an employee. Since then she has gone on to receive two promotions and the opportunity to work in another department. Jeanette also manages our Online Newsroom which makes her the go-to source for the hottest news in the company.


Ron W.

Ron started working at his local McDonald’s during his sophomore year of college. He receives tuition assistance through the Archways to Opportunity program, which allows him to focus on school rather than stress about how he could afford it.

“They know that my goal is to become a microbiologist. That’s why they have a program that gives me money up front for college.”


Adil A.

​​After Adil immigrated to the United States from Bangladesh, he taught himself how to speak English fluently with hours of practice and plenty of American movies. Today, he uses the flexible schedule from his job at a local McDonald’s to run his own small business, so he can plan for a successful future.

"They give me flexible hours, so I can advance at work and in my goals as an entrepreneur."


Gabby R.

Many people may stereotype young people as addicted to social media, but Gabby knows that her people skills can give her a head start in her career. Thanks to the training she’s received through her three years at her local McDonald’s, she’s able to put her leadership and teamwork into practice in her everyday life.

"They teach me how to lead and talk to people. So that my voice is heard."

McDonald's Reviews

3.3
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Recommend to a friend
Approve of CEO
McDonald's President and Chief Executive Officer Steve Easterbrook
Steve Easterbrook
3,938 Ratings
  • "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McDonald's full-time

    Pros

    Excellent burgers and milk shakes.

    Cons

    I can say nothing bad about this place

    Advice to Management

    You're great!

See All 20,121 Reviews

McDonald's Photos

McDonald's photo of: Workplace
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McDonald's photo of: Foggy Morning
McDonald's photo of: Paulette and Danielle
McDonald's photo of: mcdonelds
McDonald's photo of: Renovation
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McDonald's Interviews

Experience

Experience
63%
26%
11%

Getting an Interview

Getting an Interview
63%
26%
6%
2
1
1
1

Difficulty

1.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (4)  

    Part Time Cashier Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at McDonald's (Atlanta, GA) in January 2013.

    Interview

    It is extremely brief and easy as it is an entry level low paying position with no experience or requirements necessary so there is not much to say really at all

    Interview Questions

See All 4,306 Interviews

McDonald's Awards & Accolades

  • 25 Best Multinational Companies to Work For (in Latin America)(#4), Great Place to Work Institute, 2012
  • Britain's Top 100 Graduate Employers, The Sunday Times (UK), 2012
  • World’s Most Admired Companies, Fortune, 2009
  • Top Companies for Leaders, Fortune, 2009
  • Top 500 Green Companies, Newsweek, 2009
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