Working at McNeill Hotel Company | Glassdoor
Notice concerning COVID-19
McNeill Hotel Company has posted an update on their COVID-19 response. Please see Company Updates for the latest news.

McNeill Hotel Company Overview

Germantown, TN
201 to 500 employees
Company - Private
Hotels, Motels, & Resorts
Unknown / Non-Applicable
Headquartered in Germantown, Tennessee, McNeill Hotels was built on a foundation of trust, pursuit of excellence and making a difference in whatever we do. We espouse the philosophy of “people serving people” – be it our guests, our investors, our ... Read more

Mission: McNeill Hotels is a company that is based on the simple premise of “People Serving People”. By working WITH our associates, guests, brand partners and investors, we can and will attain excellence and integrity in the business of hospitality. The achievement ... Read more

Company Updates

  • Thank you to all at McNeill Hotel Company for meeting the dark challenges of today with Light and Courage.

  • COVID-19

    "Hope is important because..... - The Destin Team

See AllSee All

McNeill Hotel Company – Why Work With Us?

Phillip H McNeill, Jr

Chief Executive Officer


Phillip McNeill, Jr serves as managing partner and CEO of McNeill Hotel Company which he founded in 2014. He was formerly Executive Vice President of Equity Inns, a publicly traded (NYSE) Real Estate Investment Trust, involved in growing the company from 8 hotels valued at $40 million to a portfolio of 138 hotels which was sold to a real estate fund of Goldman Sachs for $2.2 billion. He has held senior executive positions in the hospitality group of Goldman Sachs and Pillar Hotel and Resorts. Mr. McNeill has over 30 years of experience in real estate development, management and construction across various asset classes. He recently served on the Marriott Courtyard Design and Construction Committee formed to reimage the Courtyard guestroom.


Mark Ricketts

President/ Chief Operating Officer


Mark Ricketts serves as President and COO of McNeill Hotels. Prior to joining McNeill Hotel Company, Mr. Ricketts spent the last seven years serving as Vice President in the Realty Management Division for Goldman Sachs in Irving, TX. In his capacity, Ricketts provided hotel asset management oversight for a portfolio of over 300 properties, spanning 10 brands and 27 flags. Mark has nearly 35 years of experience in the hotel industry. He previously worked as Vice President of Asset Management for Equity Inns, Inc., a publicly traded Hotel REIT based in Germantown, TN. Prior to Equity Inns, Mr. Ricketts served as the Vice President of Hotel Operations for Memphis, TN based MASTER Hospitality Services. In his role, the company received the prestigious “Partnership Circle Award” from Marriott International. Mr. Ricketts was recently named to serve on the Hilton Home 2 Suites Owner Advisory Council (OAC). In addition, Mark has served on the Hampton Brand Operations Council since 2000 and was a past member of the Hyatt Place Operations Advisory Committee. Ricketts previously served on the Board of Directors for both the Memphis Convention and Visitors Bureau and Memphis Hotel & Lodging Association from 2000-2008.

Headquartered in Germantown, Tennessee, McNeill Hotels is built on a foundation of trust, pursuit of excellence and making a difference in whatever we do. We espouse the philosophy of “people serving people” – be it our guests, our investors, our team members or our brand partners. Servant leadership truly defines our company culture.

Phillip McNeill, Jr and Mark Ricketts, the company's principals, are 2nd generation hoteliers with over 60 years of combined experience in the hotel industry, encompassing nearly every discipline of the business. We focus on select service hotels with a growth strategy based on a mix of new hotel development, meaningful acquisitions and third party management agreements. We are approved franchisees for both Marriott and Hilton.

We invite you to contact us for more information about our company.

•1984 – Phillip McNeill, Sr. began building Hampton Inns. Formed McNeill-Sullivan Hospitality Corp. with David Sullivan. Built initial hotels in Jackson, TN, Columbus, OH, Bloomington IN, Little Rock, AR and Columbus, GA. 

•1994 – Mr. McNeill formed Equity Inns, LP (ENN) which was one of the first publicly traded REITs. (Real Estate Investment Trust) It started with only 8 hotels and ultimately included 130 hotels. At one time, ENN was the largest franchisee of Hampton Inns.

•2007 – An affiliate of Goldman Sachs took ENN private in a transaction valued at $2.3 Billion.

•Meanwhile, Phillip McNeill, Jr. began on the ground floor learning the industry along with Mr. McNeill, Sr. until 2007. 

•2007 – Phillip McNeill, Jr. joined Goldman Sachs and Pillar Hotel & Resorts.

•2014 – McNeill Hotel Company, LLC was found by Phillip McNeill, Jr. 

•2014 – MHC began managing its first hotel – Residence Inn, Morgantown, WV

•2015 – Mark Ricketts became a partner with the role of President and Chief Operating Officer of McNeill Hotel Company. 

•MHC currently manages 23 properties.

The conference commenced with a group community service
project. We partnered with “Operation Gratitude” for the second
year in a row to stuff Battalion Buddies. Battalion Buddies are
bears sent to children of deployed military to offer comfort.
Leaders also wrote personal letters of support, appreciation and
encouragement to send to our troops. McNeill Hotel Company is
proud to partner with military organizations and initiatives.
The conference was a great success and the planning for next
year’s is already in progress. A special thanks to the Hampton Inn
& Suites Germantown team for hosting us!

McNeill Hotel Company is built on a foundation of trust, pursuit of
excellence and making a difference in whatever we do. Our
company is about "people serving people". Servant leadership
truly defines our company culture.

"Right Here, Right Now"

McNeill Hotel Company Reviews

  • Featured Review

    "Great Culture"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Positive Outlook
    Approves of CEO

    I have been working at McNeill Hotel Company full-time (More than 3 years)


    McNeill Hotel Company is truly practicing people serving people culture. Although it is very hard to have work life balance in hospitality industry, with MHC you will diffidently have time to spend with your family. Corporate team provides all tools and resources for advancements. I will highly recommend hoteliers to choose and grow with MHC.


    McNeill Hotel Company is a great place to work.

See All 53 Reviews

McNeill Hotel Company Photos

McNeill Hotel Company photo of: Home2 Destin Team
McNeill Hotel Company photo of: Hampton Inn & Suites Germantown Grand Opening Celebration
McNeill Hotel Company photo of: Corporate Team
McNeill Hotel Company photo of: McNeill Hotel Company Home Office Team
McNeill Hotel Company photo of: Some of our leadership team attended the recent 2018 General Manager Leadership Summit in San Diego, CA.
McNeill Hotel Company photo of: The TownePlace Suites Auburn team enjoyed volunteering at the March for Babies event.
See All PhotosSee All

McNeill Hotel Company Interviews



Getting an Interview

Getting an Interview





    Assistant General Manager Interview

    Anonymous Employee in Morgantown, WV
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at McNeill Hotel Company (Morgantown, WV) in March 2018.


    There were three rounds of the interview process. I interviewed with the GM, HR director, and the director of operations. The interview was not difficult as I have hotel management experience.

    Interview Questions

    • What would your current employer think when they found out you were leaving.   1 Answer
See All 10 Interviews

McNeill Hotel Company Awards & Accolades

  • Certificate of Excellence- Fairfield Inn and Suites, Destin, FL, TripAdvisor, 2016
  • Certificate of Excellence- Courtyard Greenhills, Nashville, TN, TripAdvisor, 2016
  • Certificate of Excellence- Fairfield Inn and Suites, Southaven, MS, TripAdvisor, 2016
  • Certificate of Excellence- Fairfield Inn and Suites, Olive Branch, MS, TripAdvisor, 2016
  • Certificate of Excellence- Hampton Inn and Suites, Birmingham, AL, TripAdvisor, 2016
See More

Work at McNeill Hotel Company? Share Your Experiences

McNeill Hotel Company
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate