Working at MedTouch | Glassdoor

MedTouch Overview

Somerville, MA
51 to 200 employees
Company - Private
Health Care Services & Hospitals
$10 to $25 million (USD) per year
MedTouch brings digital transformation to healthcare. We help hospitals and health systems create meaningful relationships with patients, prospective patients, physicians, and the community. Clients select us because our depth of experience brings clear vision to complex ... Read more

MedTouch – Why Work For Us?

At MedTouch, our mission is to discover potential and deliver results for every client, every colleague, every day. We’re constantly adapting and applying new skills and knowledge, and we’re seeking candidates who resonate with this philosophy.

We strive to create a workplace that enriches the life of every teammate, fostering an environment that prioritizes relationships and celebrates one another’s successes. We have a strict code of ethics: no gossip, no lying, and no playing politics. We are committed to personal and professional growth at the highest level, dealing honestly and fairly with each other, and striving to achieve a company culture worth coming into every morning.

MedTouch provides digital strategy and consumer-facing web design and development for the best brands in healthcare. Our unique focus on hospitals, health systems, and health plans is both a strategic advantage and passion for us.

Creatively, MedTouch operates digital strategy, UX, content strategy, content writing, organic search, and PPC practices.  On the technical side, we provide a number of web-based solutions, including having established ourselves as Sitecore’s leading partner in the healthcare vertical.

We’re growing in recognition and market share, yet we’re still small enough that each employee has an opportunity to impact the trajectory and direction of our company. This combination makes MedTouch an exciting place to work!

 MedTouch Recognition 

  • #1388 on Inc. 500 | 5000 list of fastest growing private companies
  • #110 on Inc. 500 | 5000 list of fastest growing private companies in healthcare
  • #11 on Boston Business Journal list of fastest growing private companies in MA
  • Sitecore Healthcare Site of the Year, Multiple Years
  • Sitecore Specializations in three disciplines - Customer Engagement, Mobile and CRM
  • Google Engage 2013 All-Stars Summit

Three times a week, we have a ten-minute company-wide meeting to ensure clear communication and collaboration between all employees, in all locations.  During every meeting, we review one of our company values:

  • Know the Mission
  • Help Others Succeed
  • Done Means Done
  • Take Initiative
  • Celebrate People

We devise digital strategy that drives patient and member acquisition for our clients, taking the best marketing insights and practices and applying them to healthcare.  

Strategy disciplines include:

  • Integrated Digital Strategy: Planning, advisement, and ongoing strategic initiatives
  • Enterprise Content Management: Sitecore Platinum Implementation Partner
  • UX +Responsive Design: Wireframes, IA, user research, responsive, and experience design
  • Service Line Marketing: Digital strategies to drive patient and member volume
  • Content Strategy + Marketing: Content audits, creation, migration, blog, e-newsletters, and social programs
  • Search + Analytics: Campaigns, SEO, and analytics

MedTouch focuses almost exclusively on Sitecore as its technical base. Our emphasis on this single CMS product affords us a unique position in the market. We're sought after for our depth, not just breadth, of knowledge.

MedTouch has been able to attract a wide range of senior talent because of our unique focus: we build re-usable toolsets on top of Sitecore.  This means no more typing the same project out for a different client -- we retain our good ideas and build on our toolset for the next project.

MedTouch Reviews

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Paul Griffiths
48 Ratings
  • Featured Review


    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at MedTouch full-time


    Great things are happening here. Happy clients, better processes, more structure, fun new team members.


    Still working to adapt processes across org consistently.

    Advice to Management

    Keep communicating openly and taking feedback. It has made a lot of difference.

See All 60 Reviews

MedTouch Photos

MedTouch photo of: Welcome to MedTouch
MedTouch photo of: Take a peek into our development wing
MedTouch photo of: Our open-concept office encourages teamwork
MedTouch photo of: Meeting rooms are available for all scrum teams
MedTouch photo of: We dedicated this space for more casual collaboration
MedTouch photo of: All our conference rooms are named after our Cambridge roots
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MedTouch Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Technical Interview

    Anonymous Employee in Somerville, MA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3 weeks. I interviewed at MedTouch (Somerville, MA).


    Was a somewhat challenging but engaging process. Numerous screening calls followed up by in-person interview and reference checks. Very pro-active communication through out the whole process. Always knew where I stood and was provided detailed next steps at each relevant juncture.

    Interview Questions

    • Specific questions about the role and responsibilities. They aren't out to catch you up on silly "where do you see yourself in 2 year" questions. But if you aren't technically up to par for the role, they will probably find that through their questions. They obviously take their tech team very seriously and will make sure you know your stuff.   1 Answer
See All 26 Interviews

MedTouch Awards & Accolades

  • BBJ 'Pacesetters': Boston's Fastest-Growing Private Companies, Boston Business Journal, 2013
  • Inc. 5000 Fastest Growing Companies, Inc. Magazine, 2013

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

Work at MedTouch? Share Your Experiences

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