Working at MedTouch | Glassdoor

MedTouch Overview

Cambridge, MA
51 to 200 employees
Company - Private
Health Care
$10 to $25 million (USD) per year
MedTouch is proud to be the online strategy and technology partner for the best brands in healthcare. Our team of 100+ awesome digital professionals create solutions that help clients acquire patients and members, provide successful user experiences, and leverage dynamic ... Read more

Mission: Discover potential, deliver results.

MedTouch – Why Work For Us?

At MedTouch, our mission is to discover potential and deliver results for every client, every colleague, every day. We’re constantly adapting and applying new skills and knowledge, and we’re seeking candidates who resonate with this philosophy.

We strive to create a workplace that enriches the life of every teammate, fostering an environment that prioritizes relationships and celebrates one another’s successes. We have a strict code of ethics: no gossip, no lying, and no playing politics. We are committed to personal and professional growth at the highest level, dealing honestly and fairly with each other, and striving to achieve a company culture worth coming into every morning.

MedTouch provides digital strategy and consumer-facing web design and development for the best brands in healthcare. Our unique focus on hospitals, health systems, and health plans is both a strategic advantage and passion for us.

Creatively, MedTouch operates digital strategy, UX, content strategy, content writing, organic search, and PPC practices.  On the technical side, we provide a number of web-based solutions, including having established ourselves as Sitecore’s leading partner in the healthcare vertical.

We’re growing in recognition and market share, yet we’re still small enough that each employee has an opportunity to impact the trajectory and direction of our company. This combination makes MedTouch an exciting place to work!

 MedTouch Recognition 

  • #1388 on Inc. 500 | 5000 list of fastest growing private companies
  • #110 on Inc. 500 | 5000 list of fastest growing private companies in healthcare
  • #11 on Boston Business Journal list of fastest growing private companies in MA
  • Sitecore Healthcare Site of the Year, Multiple Years
  • Sitecore Specializations in three disciplines - Customer Engagement, Mobile and CRM
  • Google Engage 2013 All-Stars Summit

Three times a week, we have a seven-minute company-wide meeting to ensure clear communication and collaboration between all employees, in all locations.  During every meeting, we review one of our company values:

  • Always Create Value
  • Help Others Succeed
  • Get it Done
  • Report What Matters
  • Know the Mission
  • Celebrate People

We devise digital strategy that drives patient and member acquisition for our clients, taking the best marketing insights and practices and applying them to healthcare.  

Strategy disciplines include:

  • Integrated Digital Strategy: Planning, advisement, and ongoing strategic initiatives
  • Enterprise Content Management: Sitecore Platinum Implementation Partner
  • UX +Responsive Design: Wireframes, IA, user research, responsive, and experience design
  • Service Line Marketing: Digital strategies to drive patient and member volume
  • Content Strategy + Marketing: Content audits, creation, migration, blog, e-newsletters, and social programs
  • Search + Analytics: Campaigns, SEO, and analytics

MedTouch focuses almost exclusively on Sitecore as its technical base. Our emphasis on this single CMS product affords us a unique position in the market. We're sought after for our depth, not just breadth, of knowledge.

MedTouch has been able to attract a wide range of senior talent because of our unique focus: we build re-usable toolsets on top of Sitecore.  This means no more typing the same project out for a different client -- we retain our good ideas and build on our toolset for the next project.

MedTouch Reviews

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Paul Griffiths
39 Ratings
  • Featured Review

    Helpful (5)

    "Meaningful work, great people"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Positive Outlook
    Approves of CEO

    I have been working at MedTouch full-time (More than 3 years)


    I've worked and grown my career substantially at MedTouch. What makes this company special is the meaning behind what we do for our clients and our leaders' commitment to making MedTouch a great place to work and be.

    MedTouch is driven by a constant desire to improve and grow. This means lots of opportunities for growth and advancement and a culture of honesty and feedback. There is a sincere desire to do the right thing by our clients and employees, every day.

    The work is meaningful, impactful, and constantly changing. There truly is never a dull day in any position here.

    The type of people who work here are passionate about healthcare and the work we do. It's a high-touch and supportive environment that puts culture and people first.


    Because of the nature of our work and the industry we serve our margins are not as big as some other technology companies getting round after round of outside funding. This is a self-funded company (which is part of the magic). However, this sometimes leads to less investment of money and time into longer term initiatives that would help build community, advance training, etc.

    Don't get me wrong - there are events, great perks, and a wonderful sense of community already. There's just opportunity for more, especially as we continue to grow.

    Advice to Management

    Keep doing what you're doing, this place truly is special. However, don't be afraid to be generous. The gesture of investing in community and in your employees goes a long way and will help cultivate the type of culture I think this company is aiming to maintain and build.

See All 48 Reviews

MedTouch Photos

MedTouch photo of: Welcome to MedTouch
MedTouch photo of: Take a peek into our development wing
MedTouch photo of: Our open-concept office encourages teamwork
MedTouch photo of: Meeting rooms are available for all scrum teams
MedTouch photo of: We dedicated this space for more casual collaboration
MedTouch photo of: All our conference rooms are named after our Cambridge roots
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MedTouch Interviews



Getting an Interview

Getting an Interview





    Junior Project Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview


    I applied online. The process took 1 day. I interviewed at MedTouch in February 2017.


    HR contacts you via email for a phone screen. If there is a match, the next step is either a phone conversation with the hiring manager or an in-person interview; it's a multi-step process. While I did not get to the next step, I was still very impressed by the HR process. The HR recruiter was organized, efficient and professional. She contacted me when she said she would and provided prompt updates.

    I like MedTouch's service offerings in the first place, so I started off with a good initial impression of the company. If the HR recruiter is indicative of the culture of the company, it seemed like there's a nice group of folks at MedTouch. She was very pleasant and contributed to my overall positive impression of the company, despite not moving forward in the interview process.

    Interview Questions

See All 21 Interviews

MedTouch Awards & Accolades

  • BBJ 'Pacesetters': Boston's Fastest-Growing Private Companies, Boston Business Journal, 2013
  • Inc. 5000 Fastest Growing Companies, Inc. Magazine, 2013

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