Mission: We're creating a world where companies are loved by customers and employees alike. Over a thousand of the world’s leading brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and ...
Best Places to Work: 2016 (#26)
Meet Ken, father of two, Navy vet and Sales Director at Medallia. http://glassdoor.com/slink.htm?key=vQ3WD
We're pretty in love with our office in San Mateo as well. ❤️
Why did you join Medallia?
“I didn’t have to subdue my personality. I could bring my energy and flamboyance to the workplace and actually use it to support my teammates.” —Nick Biddle
“I’m addicted to solving hard problems—the harder they are, the happier I am—and I have lots of opportunities to do that in my role.” —Bri Fong
“Medallia understands that when you bring together smart, driven people from different backgrounds and perspectives and get them working toward the same goal, you can do some very cool things. My teammates on my first project here were an English major, a stats major, and a Ph.D. in materials science—and we built a successful program.” —Nathan Crissey
Are these your future teammates? To learn more visit https://medallia.com/people
Create Customer Value. The foundation of everything we do at Medallia. Creating customer value doesn’t mean doing whatever the customer asks. It means listening to their needs, developing partnerships, and finding the best ways we can help them achieve their goals.
Value People. We treat each other and our customers with trust, humility, and respect. When we give feedback, we do so with fairness and honesty.
Fight to Win. When Medallians decide to do something, we give it our absolute best. Because we believe so strongly in what we’re trying to do, we are energized in the face of daunting odds.
Be an Owner. This is about accountability. It means owning your mistakes instead of passing blame, and living up to your promises. It’s also about bringing an ownership mentality to everything we do, including issues outside our individual areas of responsibility. At Medallia, there is no such thing as “not my problem.”
Push for Great. We strive for excellence through continuous learning, purposeful improvement, and innovation. These are the hallmarks of a growth mindset, which is a foundation of Medallia’s culture.
Do these values resonate with you? If you’re interested in joining our team, visit https://medallia.com/people
I have been working at Medallia full-time (More than a year)
Company prospects are great. We have product / market fit verified/recognized by top analyst in the space. The customer brand names, retention, and ACV per is just amazing! 1st class. Smart, smart, smart talent.
Perhaps waiting too long before transitioning from 'startup' to late stage/mature company. Taking too long to make hard but necessary decisions for the greater good of the company in the past but that seems to improving.
I applied online. The process took 2+ months. I interviewed at Medallia (San Mateo, CA) in December 2017.
Began the interview process in late October, 2017 after applying online. I was reached out to by a member of the HR team after only a few hours to set up a phone screen.
One week later I had the phone screen, where the interviewer asked about my background, why I was interested in Medallia, some behavioral questions, and probed my technical background. She could not have been more friendly!
A few hours later, I was invited to the next round, which would be purely technical questions. The interview was an hour long, and, again, the interviewer was extremely personable and welcomed any questions I had.
A few hours later, I was invited to the challenge round. The challenge round consisted of two technical challenges that must be completed within 24 hours. You have the opportunity to ask questions to a member of the Professional Services team for a half-hour.
I was then invited to the final round, which consisted of two hour-long behavioral/technical interviews with managers, and a "Medallian" interview, which was entirely cultural and probed my background all the way back to high school.
The entire experience was quite long, but I could not be more excited about the end result. Be personable, know why you're interested in Medallia/tech specifically, and have fun with it! A truly fantastic recruiting team.
Veteran Hiring Commitment
Committed to helping America's military veterans find work
Pay Equality Pledge
Committed to paying equitably for equal work & experience
Has programs that support a diverse and inclusive workforce
Pledge to Thrive
Taking steps to prioritize employee well-being
First Job Programs
Maintain entry-level hiring and career development programs to give people career starts
Offer formal "internships" for mid-career people or those returning to the workforce