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Medallia Overview

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market to understand and manage the experience for candidates, customers, employees, patients, citizens, and residents.
Mission: We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact ...
Glassdoor Awards
Best Places to Work
2016 (#26)

Company updates


In today’s rapidly changing post-pandemic world, companies must prioritize effective employee listening to create an inclusive workplace culture that supports everyone’s needs. While recognizing the significance of comprehensive mental health modalities, it becomes even more critical for companies to actively combat workplace stigma and provide optimal support for their employees’ well-being. Here’s how Jade Yambao (Yoshioka), PHR, Director of International Benefits & Wellness, uses employee listening to strengthen our commitment to offering accessible and equitable mental well-being programs and resources for all our Medallians. #WeAreMedallians #MentalHealth #MentalHealthMatters #BreakTheStigma #EmployeeExperience


Unidos, our Latinx employee resource group (ERG), and the Medallia Candidate Lounge are co-hosting a conversation with Latinx leaders on their journeys to leadership! 📣 ERG lead Johana Millares is joined by Adriana Jimenez, Area VP of Solutions Consulting, and Victor Perez, SVP of Global Operations & Solutions Enablement, to discuss how being part of the Latinx community has impacted their careers. #DEIB #Latinx #LatinxInTech #CareerGrowth

What people are saying about Medallia


3 months ago

works at 


I left Medallia and started a new HRIS Manger role at a large healthcare organization. It’s my first week and there are several red flags: * For the next 6 weeks, I am at an overflow location completely separated from all but 2 members of my team. It is an interior office with no windows in a large office building. It is like working in a walk-in closet. * When we move, the hybrid option I was led to believe was an option will not be.




2884.9K Members 

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Medallia Reviews

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Medallia Chief Executive Officer Joe Tyrrell
Joe Tyrrell
63 Ratings
    Customer Success Manager
    Former Employee
    CEO Approval
    Business Outlook


    Flexibility friendly co-workers Evolving technology


    Unorganized Regular lay-offs Co-workers difference of time zone

    See All 909 Reviews

    Medallia Photos

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    Medallia Interviews

    Getting an Interview
    Applied online42%
    Employee Referral17%

    1. Workfront Fusion Developer Interview

      Anonymous Employee in United States
      No Offer
      Negative Experience
      Average Interview

      I applied through a recruiter. The process took 2 weeks. I interviewed at Medallia (United States) in Oct 2023


      I interviewed with three different people at the company, not including recruiter calls. I had an interview with a Workfront SME, an interview with a tech person, and then a final interview with their Workfront Fusion Developer.

      I did not receive a follow-up after the interview process was completed.

      Lots of specific questions about how I would handle certain problems they are facing with Workfront Fusion. How would I solve for this problem or this problem. Since I did not receive a follow-up after the interview process I can only presume that they were looking for free consulting advice and had no intention of hiring me.

      Answer Question

    See All 457 interviews

    Medallia Awards & Accolades

    • Best Places to Work for LGBTQ Equality, 100% Corporate Equality IndexThe Human Rights Campaign Foundation2022
    • 100% on Corporate Equality Index - Best Places to Work for LGBT EqualityHuman Rights Campaign2019
    • Equal Pay CA pledgeCalifornia Commission on the Status of Women and Girls2019

    Popular Careers with Medallia Job Seekers


    Medallia FAQ

    (51 Questions)

    All answers shown come directly from Medallia Reviews and are not edited or altered.

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    What are perks and other benefits like at Medallia?

    ...Great Benefits including recent increases in paternity leave, a sabbatical program, and a suite of other benefits....

    September 30, 2022

    Read more

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    People Also Ask about Medallia

    Employees rate Medallia 3.2 out of 5 stars based on 883 anonymous reviews on Glassdoor. In 2016, Medallia employees have voted their company to be one of Glassdoor’s Best Places to Work.

    To get a job at Medallia, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Medallia and prepare for tough questions.

    Overall, 48% of employees would recommend working at Medallia to a friend. This is based on 883 anonymously submitted reviews on Glassdoor.

    51% of job seekers rate their interview experience at Medallia as positive. Candidates give an average difficulty score of 3.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at Medallia.

    30% of employees think that Medallia has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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    Medallia Locations

    • Atlanta, GA
    • Brookhaven, Muscogee, GA
    • Buenos Aires (Argentina)
    • Ciudad de Mexico (Mexico)
    • London (United Kingdom)
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