I worked at Meineke full-time (More than 3 years)
Outstanding customer service with 3+ years with communication with customers on phone calls to bring in new customers. Give the customers a memorable experience to grow customer base.
Need more mechanical experience with Certifications. Book knowledge is not a problem when talking to customers but jobs independently started and finished is considered a b tech.
Advice to Management
The industry has its ups and downs knowing how to manage year round is the beginning to unlimited growth.
I applied through a staffing agency. The process took 3 days. I interviewed at Meineke (Colorado Springs, CO) in April 2016.
Store manager had me conduct a working interview, which is quite common for technicians applying for a job/position in most shops. I conducted 3 oil changes ranging on a newer Subaru Legacy, a 98 Ford F-150, then a Volvo . That lasted about 2 hours total. So if applying, bring a tool bag with wrenches and especially your OBD scanner. Wear black pants and a dark button up shirt reflecting the work uniform at Meineke. It was a laid back atmosphere despite the steady work flow. Everyone is professional and friendly, including the lead tech and store manager. Shop was surprisingly clean and clutter free. I was told by the store manger I will definitely be getting a phone call next week, hopefully this will be an official job offer !
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