Working at Meltwater | Glassdoor

Meltwater Overview

San Francisco, CA
1001 to 5000 employees
2001
Company - Private
Business Services
$100 to $500 million (USD) per year
Meltwater, the global leader in media intelligence, helps companies make better, more informed business decisions based on insights from the outside. More than 25,000 organizations in 121 countries use the Meltwater media intelligence platform to stay on top of billions of ... Read more

Mission: We believe that business strategy will be increasingly shaped by insights from online data. Organizations will look outside, beyond their internal reporting systems to a world of data that is constantly growing and changing. Our customers use these insights to make timely ... Read more

Company Updates

  • Excited to be featured on Forbes! http://glassdoor.com/slink.htm?key=vQFoM

    Google Slayer: Meet Meltwater, The Company That Conquered Google Alerts

    A decade ago, with Google and Yahoo lumbering onto its turf, Jorn Lyseggen's fledgling media-intelligence company, Meltwater, faced an existential challenge. Getting clients to pay Meltwater to track press mentions suddenly became a lot harder when Google Alerts was offering the same service for free.

  • http://glassdoor.com/slink.htm?key=vQ51t

    Meltwater acquires Oxford Uni spin-out Wrapidity to add AI to media monitoring capabilities

    Meltwater, the self-described 'media intelligence' company, has acquired Wrapidity, a U.K.-based AI startup that has built technology to automate the extraction of data from unstructured web-based content. Terms of the deal remain undisclosed, including how much Oxford University, from where Wrapidity spun-out in early 2015, will benefit, though I understand it only held a minor share in the company via its technology transfer arm.

See All See All

Meltwater – Why Work For Us?


Welcome to Outside Insight

There’s information everywhere. We help you frame it.

Our customers, including corporate communications and other media-centric professionals, are pioneering the creation of highly transparent, tightly connected customer communications. With the Meltwater media intelligence platform they can stay on top of billions of online conversations, extract relevant insights, and use them to strategically drive brand perception for their company.

Meltwater exists to help companies make better, more informed decisions based on insights from the outside.

Humble Beginnings. A Big Idea for Changing the World.

This story began in Oslo in 2001, just after the dotcom bubble burst. Jorn Lyseggen deposited $15,000 into a brand new business bank account, courtesy of the Norwegian Science Foundation. He had a business partner, a coffee machine, some used furniture, and borrowed office space in a Norwegian shipyard shack.

He also had a big idea.

The idea was simple: to make business decisions across the globe both easier and more powerful by harnessing public information living on the Internet, and use it to deliver valuable insights that weren’t accessible without technology.

The first challenge Meltwater took on was to transform the traditional press clippings service into an automated, intelligent media monitoring service. It anticipated the importance of social conversational data in conjunction with traditional news coverage, and gave customers a new way to build media databases by allowing them to hyper-target their journalists by the content of their articles – not just beat or publication.

Meltwater quickly grew into Norway’s leading media monitoring solution—and then the rest of Europe’s. We expanded our services beyond monitoring to include engagement and analysis features. Today we are one of the largest media intelligence companies in the world, with San Francisco headquarters and 55 offices, with 1,300 employees globally. Our truly global/local presence has earned us more than 25,000 clients in 121 countries. Our nonprofit African incubator, MEST, is a great example as to how we use technology to bridge gaps not only in information, but also in socioeconomics.

As much as we’ve grown and scaled, the original idea hasn’t changed. Meltwater continues to reimagine the way that unstructured data outside the firewall can be used to improve business efforts across organizations, industries and continents.

Work with a smart group of people on the best new technology in the industry. Bring new ideas to the table. Develop your strengths. Discover new ones. Simple as that.

Meltwater culture is based on a fundamental belief in people and the potential they possess. We create an environment where our people are motivated by their colleagues to discover new strengths and shine even brighter.

We keep our entrepreneurial spirit alive within every team and every department—delighting in hard work and relishing the feeling of accomplishment that comes with it.

Our values are at the core of our culture, and they can be summed up by the acronym MER, which means “more” in Norwegian.

Moro [‘mo(·)ro]
Norwegian for “Fun.” We believe that in order to become successful as a whole, we should all enjoy ourselves. That’s why we promote a fun, collaborative working environment.

Enere [‘e nðr’e]
Norwegian for “Number One.” At Meltwater, average isn’t good enough. Our goal is to build a groundbreaking company supported by a thriving culture in which our people aspire to exceed their personal expectations.

Respekt [re’spekt]
Norwegian for “Respect.” We believe it matters how a company or an individual becomes number one. Striving to be the best doesn’t mean sharp elbows: we should all treat our colleagues and customers with respect and humility.

MER
An acronym for Moro, Enere and Respekt, which creates the Norwegian word “More.” We celebrate our victories without losing our drive to improve—whether in reaching personal goals or corporate milestones. Though simple on the surface, our values guide us in everything we do, from how we prioritize our objectives and make decisions to how we clarify expectations and measure our success.

A career in sales and management at Meltwater will prove to be both fun and rewarding. We are proud to have built a global powerhouse off the back of a world-class sales organization. We have never taken on any external funding, and we attribute our strong organic growth - from 0 to 25,000 clients in 15 years, to the strength, ambition, and success of our sales team. We are renowned in the industry for having the most talented and driven people on our front line, and we work to develop people's skills to allow people to assume greater responsibility throughout their careers at Meltwater.

Our sales organization is broken in to three distinct parts. Our Client Acquisition department is the new business arm of the company. We aim to attract new clients by providing customized consultations, and doing a thorough needs analysis and demonstrating the value of Meltwater. The Client Acquisition team is our largest business unit within Meltwater, and offers the International Management Program, which gives the opportunity to move in to management very early on in your career. This program has been a successful part of Meltwater for well over 10 years, and almost all of the Executives in the company have progressed through this program. We help to refine raw skills and management potential into the skillset needed to run large teams and offices, and also have the ability to move employees around to any of our 55 offices globally, if that is something that holds appeal.

The role of our Client Success organization is to ensure that our clients are truly successful using our products, throughout the entirety of their subscription. Our Client Success team become trusted advisors for their clients, so that their accounts are fully optimized in order to get the most out of the service they have purchased. This team works not only to renew their clients subscriptions, but also to introduce new tools when appropriate to grow the size of their accounts over time. We have many different paths of progression within this organization, ranging from managing teams and offices, to managing larger accounts, and roles which focus more on growing accounts as opposed to renewing them on a daily basis.

Our Enterprise Sales division works with some of the largest and most recognizable companies in the World. This team of experienced sales professionals are typically long-standing Meltwater employees whose natural abilities and inclination leads them toward a path where creating complex solutions for larger clients is a better fit than managing a team or office of people. This is a highly prestigious and desireable career path for many people in Meltwater, and it is a rapidly growing division inside of Meltwater.

Our Product and Engineering teams create the products used by over 25,000 clients globally. We have a world-class organization spread out across major hubs in San Francisco, New Hampshire, Berlin, Gothenburg and Budapest.

We develop innovative products that our customers love, we collaborate with one another, and we strive to deliver excellence on a daily basis.

To be an engineer at Meltwater is to play a vital part in the future of media intelligence, and as we continue to create new products, to shape the way companies use external data to make business decisions. We call it Outside Insight.

Meltwater Reviews

3.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Meltwater CEO & Founder Jorn Lyseggen
Jorn Lyseggen
180 Ratings
  • "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in New York, NY
    Current Employee - Sales Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Meltwater full-time (More than a year)

    Pros

    If you're looking for something fast-paced with massive growth opportunity, Meltwater is the place you want be.

    The actual software is innovative, with teams constantly expanding on a global level focused solely on introducing new systems and data types. Meltwater is completely transforming the Media Intelligence landscape and it's inspiring to be at the forefront of this shift.

    The culture tight-knit and collaborative, with ample support from management from day one. The special thing here is that everyone around you genuinely wants you to succeed.

    This job will challenge you in ways you didn't anticipate and you'll learn more about business and sales methodology than you ever thought was possible.

    Cons

    This job is not for you if you aren't ready to go the extra mile. Management has high expectations and won't settle for anything less than greatness.

    Advice to Management

    Summer Fridays

See All 316 Reviews

Meltwater Interviews

Experience

Experience
39%
30%
30%

Getting an Interview

Getting an Interview
62%
15%
9%
7
2
1
1

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Media Analyst Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Meltwater (New York, NY).

    Interview

    Language skill test first. I need to summarize a Chinese news into English. This round was followed by a phone interview with a hiring manager. Our conversation lasts about 40 mins. She seems to be really interested in my backgrounds. One day later, I had another phone interview with the team leader. Then I was invited to attend the Mingle Session which will happen in just a few days.

    Interview Questions

    • Can you describe a situation where you have different opinions with your coworkers?   Answer Question
See All 290 Interviews

Meltwater Awards & Accolades

  • Great Place to Work Canada, Great Place to Work Institute, 2016
  • SIIA CODiE Award Finalist, SIIA - Codie Awards, 2016
  • 101 Best and Brightest Companies to Work For (National), 101 Best & Brightest Companies to Work For, 2015
  • Corporate Social Responsibility Program of the Year, American Business Awards (the Stevies), 2011
  • Red Herring Global 100 Award, Red Herring, 2009
See More

Work at Meltwater? Share Your Experiences

Meltwater
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or